Dunkin'
289 7th Ave, New York
(347) 588-0384
Recent Reviews
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It's 6:49, Baskin Robin's side can't make a smoothie, Dunkin side can't do hot coffee... disappointing for an ice cream and coffee shop. Ice coffee was good, but not what we wanted on a rainy overcast evening.
they never have anything in stock order online you will get something different then what you order. Then they get mad at you when you say something. They take forever to give you your order as well . worst dunkin ive been too lol
Jay and his crew give excellent customer service. Me & Mum come her quite a bit. And I absolutely love how polite and respectful to the customers and he give them full undivided attention. Thank you Jay
I usually don’t make reviews for places I always say I will do it and never do. But today I had to. I usually get my morning coffee from here not always. I must say what a pleasure it is to be served by someone that is doing there job one that has a will to work this is what this country is made of. I don’t know this young man’s name but it is as such a pleasure to see a young man behind the counter doing what all young man should. I felt compelled to make this review as I was seeing another walk in look around like very suspicious looking in the basement looking at the chairs like he was up to no good and walked out. Bravo to this young man. God bless him and his family great job
Service: 5
They had no decaf or hot chocolate during my visit. Sad.
Atmosphere: 3
Food: 3
Service: 3
Came in by mistake to get a quick coffee... Definitely not quick after a 20 minute wait, the server kept coughing over our cups... Never again
Atmosphere: 1
Service: 1
Got an ice cream. The ice creams were not fresh (strange texture/seperation) and were very soft. They definitely weren't being stored correctly - which is a huge no with dairy...
I ordered by mobile app and they took 20 minutes to get ready just one sandwich and they didn’t make well it was cold and they don’t have ketchup or cream that’s crazy
Atmosphere: 3
Food: 1
Service: 1
The short Indian lady is so rude. This is a food establishment & there shouldn’t be any reason why I’m leaving out of there with a bag of food that was not only touched by multiple customers & was sitting for over 10 minutes after I communicated my order to the same lady that brushed me off. I had to go to the register to get help from someone else & when my order was finally located; I asked for it to be made over which I was refused. Then when I asked for a refund & was expressing my frustrations about the bag of food the lady had the audacity to mock me and go “ay ay ay ay” as if I was being dramatic. This isn’t the first time I experienced her being rude to someone but this was the first time I experienced it from her. She needs to be dealt with.
Atmosphere: 1
Food: 1
Service: 1
they didn't have an item i ordered and refused to refund me for it. my bagel minis have been overcooked every time i've gotten them at this location
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Baskin-Robbins here. No pistachio ice !!
Atmosphere: 3
Food: 3
Service: 5
Somaya young lady do exelent job she’s really young and very nice person all the atención with everybody we need young people like her
Atmosphere: 5
Food: 4
Service: 4
Here, the iced Americano is very rich and flavorful. It doesn't have any acidity, so it tastes amazing.
Atmosphere: 3
Food: 5
Service: 5
Walked in and was Immediately shown that the opening person as the register is clearly NOT a morning person. I’ve been to the location several times and have NEVER been talked to with such an attitude. It was as if I was bothering her when I asked what my options were when ordering something that’s made multiple ways. There was no greeting when I walked. Just a very nasty “what you want?”
Do better!!
Service: 1
Good service, tasty food, underwhelming location. The staff was friendly and accommodating, and the donuts were noticeably delicious. The place itself looks almost as if it was closed, with barely anything to see from the street or even when you come in. The donuts are stashed in a wall and hard to see as you go in. There could be more variety of flavors too
Atmosphere: 3
Food: 5
Service: 5
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