Dunkin'
200 W 54th St, New York
(212) 757-7754
Recent Reviews
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Poor experience and concerning hygiene.
This location is extremely small and overcrowded, making it difficult to even stand and place an order. Customers and employees were packed into a corner, with people coughing and sneezing — including staff.
I also observed employees touching their faces and noses, then handling cup lids, money, and food without gloves or handwashing. That alone made me uncomfortable enough to ask for a refund.
On top of that, my order was rung up incorrectly, and my drink was poorly prepared (mostly foam and not filled properly). The refund process was confusing and took far longer than it should have.
Between the lack of space, sanitation concerns, and disorganized service, I won’t be returning.
Ahemdd and rashid the best
Atmosphere: 5
Food: 5
Service: 5
Doesn’t exist. Closed
down. It’s another establishment here now
Seemingly not organized or capable of handling orders on a timely basis
Atmosphere: 2
Food: 3
Service: 2
Go here if you want your order wrong. It’s always a surprise. Ask for one type of milk and get another. Ask for a bagel with cream cheese and get a buttered bagel. Ask for a small drink get large. I’m not wasting my money going back there again.
Atmosphere: 1
Food: 1
Service: 1
Teeny-tiny Dunkin. Definitely a grab-n-go. But the coffee was pure Dunkin deliciousness. Cashiers were very pleasant, especially for midtown NYC.
Atmosphere: 4
Food: 5
Service: 5
This is my dunkin spot on my way to work. Their coffee NEVER MISSES. I have never once had a bad cold brew from them! Also the food is always good. I order ahead and know how much time to give them because they are SMALL and always SUPER busy. But everyone behind the counter is nice and helpful despite how hectic it is.
The customer service is good, wait is quite long at this location. No seating. It’s an average Dunkin’.
good afternoon, how can you be so inattentive to such an extent? be vigilant to your work. I understand that this is not your business, understand one thing, well, you are ruining someone else's business..🤯
Atmosphere: 1
Food: 1
Service: 1
Wrong , missed items, coffee is not as I ordered Bagel also , two missed items: sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The female employee just laughs and doesn't work without thinking about taking orders. The worst Dunkin who is playing with another employee without listening to orders
Atmosphere: 1
Food: 1
Service: 1
The doughnuts are average at most, as is the service. Considering the ambience, the price-performance ratio is not right.
Excellent donut with cream inside and cocoa icing. Very cheap, very sugary but for me it wasn't a problem.
The pumpkin munchkin was also delicious
Atmosphere: 4
Food: 4
Service: 4
Tastes very good.
Price is okay too.
Lots of choice.
Therefore 4 stars
Atmosphere: 3
Food: 4
Service: 4
Nice quiet tasty meat
Atmosphere: 5
Food: 5
Service: 5
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