Today i forgot to order on line in my coffee cream and sugar she charged me 1.09$ extra only for sugar and cream surprise i never come back
Food: 1
Service: 1
reina patrizio
I ordered an iced matcha with french vanilla, whipped cream, they didnt even include the whipped cream AND french vanilla. She must’ve not caught when I said french vanilla because it wasnt there on the order summary at the back, the whipped cream was though so I asked and got it, then i went up to the counter again to ask if they can put French vanilla, i paid the price and she proceeds to pump 5-6 shots of french vanilla. It was WAY too sweet and my friend ordered an iced coffee and they gave her too much cream. We LOVE dunkin, my order is something i always get perfectly at other locations, this was extremely disappointing!! There was no one in it either so even if they did rush there was no reason to..
Atmosphere: 1
Food: 2
Service: 1
chris pena
Horrible service all comments in this column are accurate, all the ladies are rude talk about you and in there language witch is rude. This Dunkin’ needs to do better fire your current team. I’m surprised you’re in business.
Atmosphere: 1
Food: 1
Service: 1
Pearse Hillock
Drinks are literally half filled with ice. Major turn off.
Tr Thuy
I dont have much problems here, the service is… fast I guess? Flavor is general so its hard to put comment about it, but the staff did follow the order. I advise you to order it from the apps because the employees seem slow and … sometime confused. Good thing is its spacious so you can have more space to stand or talk or catch up with friends.
Xon li
This is the worst Dunkin' Donuts in New York City the women back there are rude they say racist things to you they laugh at you when you have a complaint you purchase the food and you open it there in front of them to show them this is not what you ordered and they say too bad this is what we make and we're not gonna return it we're not gonna make you a new one and we're not gonna give you a refund too badd. If I were you anyone else I would stay clear of this Dunkin' Donuts location is should have been my Q how little foot traffic the store receives I was here a couple of times and there's no one ever in the store yeah people know this is a terrible Dunkin' Donuts I should have been able to read the room. Then they laugh at you like what you're saying is funny to them
Precious Miracle
Constantly have to order my food 20 mins earlier due to the fact that there’s only one worker. The store opens at 5 am and by the time I arrive (which is around 5:30am) the door is locked . The worker leaves customers waiting outside in the cold and acknowledges that people are outside.
Cindy Preston
I hate this Dunkin the manager tells me we don’t have mini bagels so I asked if I can get a refund and she said no mobile is different from the register so I ask for the manager she tells me he will be right with me so then I ask if he is here right now then she tells me I am the manager I believe her name was Hababa so I was like okay so why can’t you just give me a refund you go to Starbucks they give you a refund she tells me I can get a bagel I said no I don’t want that so I ended up getting an orange juice so she slams my hash browns like here is your hash browns while she rolls her eyes at me continuously. After this experience I will not be returning here and will just stick to Starbucks or another Dunkin location
Selene Cabadas
I place my order on the app 5:50 am because they said they where open I come here and they are close I call them at 7 to make sure they open and the girl there hung up on me. This is why I always walk to Starbucks they have better service there and always on time when they open.
Service: 1
Zarias Chawla
Very good I love Dunkin and this one is just in my opinion never busy and kind staff
The Old Lady is crazy She didnot Understand what I am Saying And she Disrespect with every customer She Shouting With everyone bcz she Didnot Understand what People saying I never ever seen this kind of rude lady in my life
Service: 1
Mohammed Howlader
while the store had a large line, employee started saying “are you okay?” in a rude tone and then started insulting my order based on how many stevia packets i used and started saying how i ordered so much sugar?? like just make my coffee, if you wanna be a therapist and health advisor dunkin isn’t the place to work at. avoid this location
Atmosphere: 1
Food: 1
Service: 1
hannssy
Nice smile :))
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Egg and Cheese
Shantanu Rachalwar
Horrible people work here. Owner, take a note, you might want to replace them for better reviews from people.
Service: 1
Talisha McNeil
Customer service sucks the ladys behind the counter have a bad attitude. They messed up my order and the coffee was watered down.
Today i forgot to order on line in my coffee cream and sugar she charged me 1.09$ extra only for sugar and cream surprise i never come back
Food: 1
Service: 1
I ordered an iced matcha with french vanilla, whipped cream, they didnt even include the whipped cream AND french vanilla. She must’ve not caught when I said french vanilla because it wasnt there on the order summary at the back, the whipped cream was though so I asked and got it, then i went up to the counter again to ask if they can put French vanilla, i paid the price and she proceeds to pump 5-6 shots of french vanilla. It was WAY too sweet and my friend ordered an iced coffee and they gave her too much cream. We LOVE dunkin, my order is something i always get perfectly at other locations, this was extremely disappointing!! There was no one in it either so even if they did rush there was no reason to..
Atmosphere: 1
Food: 2
Service: 1
Horrible service all comments in this column are accurate, all the ladies are rude talk about you and in there language witch is rude. This Dunkin’ needs to do better fire your current team. I’m surprised you’re in business.
Atmosphere: 1
Food: 1
Service: 1
Drinks are literally half filled with ice. Major turn off.
I dont have much problems here, the service is… fast I guess? Flavor is general so its hard to put comment about it, but the staff did follow the order. I advise you to order it from the apps because the employees seem slow and … sometime confused.
Good thing is its spacious so you can have more space to stand or talk or catch up with friends.
This is the worst Dunkin' Donuts in New York City the women back there are rude they say racist things to you they laugh at you when you have a complaint you purchase the food and you open it there in front of them to show them this is not what you ordered and they say too bad this is what we make and we're not gonna return it we're not gonna make you a new one and we're not gonna give you a refund too badd. If I were you anyone else I would stay clear of this Dunkin' Donuts location is should have been my Q how little foot traffic the store receives I was here a couple of times and there's no one ever in the store yeah people know this is a terrible Dunkin' Donuts I should have been able to read the room. Then they laugh at you like what you're saying is funny to them
Constantly have to order my food 20 mins earlier due to the fact that there’s only one worker. The store opens at 5 am and by the time I arrive (which is around 5:30am) the door is locked . The worker leaves customers waiting outside in the cold and acknowledges that people are outside.
I hate this Dunkin the manager tells me we don’t have mini bagels so I asked if I can get a refund and she said no mobile is different from the register so I ask for the manager she tells me he will be right with me so then I ask if he is here right now then she tells me I am the manager I believe her name was Hababa so I was like okay so why can’t you just give me a refund you go to Starbucks they give you a refund she tells me I can get a bagel I said no I don’t want that so I ended up getting an orange juice so she slams my hash browns like here is your hash browns while she rolls her eyes at me continuously. After this experience I will not be returning here and will just stick to Starbucks or another Dunkin location
I place my order on the app 5:50 am because they said they where open I come here and they are close I call them at 7 to make sure they open and the girl there hung up on me. This is why I always walk to Starbucks they have better service there and always on time when they open.
Service: 1
Very good I love Dunkin and this one is just in my opinion never busy and kind staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
The Old Lady is crazy She didnot Understand what I am Saying And she Disrespect with every customer She Shouting With everyone bcz she Didnot Understand what People saying I never ever seen this kind of rude lady in my life
Service: 1
while the store had a large line, employee started saying “are you okay?” in a rude tone and then started insulting my order based on how many stevia packets i used and started saying how i ordered so much sugar?? like just make my coffee, if you wanna be a therapist and health advisor dunkin isn’t the place to work at.
avoid this location
Atmosphere: 1
Food: 1
Service: 1
Nice smile :))
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Egg and Cheese
Horrible people work here. Owner, take a note, you might want to replace them for better reviews from people.
Service: 1
Customer service sucks the ladys behind the counter have a bad attitude. They messed up my order and the coffee was watered down.
Atmosphere: 3
Food: 1
Service: 1
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