Doesn’t make sense how this Dunkin is still open. Food is always stale. And don’t ask for it toasted that’s how you know the quality can’t see how hard it is but it’s bad had to throw away.
Addie Pineapple
the worse location . services sucks, they are slow and rude and don't listen smh
StakS Stuyvesant
Very friendly atmosphere almost all the time here. Be SUPER clear and concise when ordering here
Atmosphere: 5
Food: 5
Service: 4
Gary
I ordered via the mobile app as usual—an extra-large black coffee, a ham and Swiss croissant, and a Boston cream donut. When I arrived, my order was almost ready, except for the donut. When I asked about it, the staff said they were out of Boston creams, but why wasn’t that reflected in the app? Also, why did I have to remind them of my order? Shouldn't they have it in front of them? The staff seemed lazy and unprofessional, eating behind the counter instead of providing good service. Very disappointed!
Atmosphere: 1
Food: 5
Service: 1
Gary Jersey
I ordered via the mobile app as usual—an extra-large black coffee, a ham and Swiss croissant, and a Boston cream donut. When I arrived, my order was almost ready, except for the donut. When I asked about it, the staff said they were out of Boston creams, but why wasn’t that reflected in the app? Also, why did I have to remind them of my order? Shouldn't they have it in front of them? The staff seemed lazy and unprofessional, eating behind the counter instead of providing good service. Very disappointed!
Atmosphere: 1
Food: 5
Service: 1
Celine Coronado
They’re supposed to be 24 hours. How y’all don’t have donuts at 11/midnight? Then the manager had the nerve to get loud with me because I made an online order he couldn’t fulfill due to lack of resources, and he demanded I canceled it so that he wouldn’t have to give me my refund personally. Very rude, very unprofessional. He couldn’t handled the situation with so much more hospitality and kindness considering the app didn’t specify what was and wasn’t available. Neither of our faults, at least I’m assuming he has nothing to do with what the app tells me, but as the customer, I could’ve gotten upset and spazzed. I had more right than he did, after all, im the one wasting money! Now I gotta wait 2-3 days just to get a reply- no guaranteed refund, but the worst part was his attitude. His approach could’ve been different is all.
I am a NYC transit worker and for more than two years I have been trying to order a small coffee but I’m always told that that they don’t sell small coffees this is so strange because every other Dunkin’ Doughnuts I have gone too carry small coffees except this one, making some one spend money they don’t want to is really unfair please stop making your loyal customers spend money they don’t want ..terrible policy!
Thelma Martinez
Terrible service, that chubby manager is arrogant and very rude. They give you very messy services and treat you with a terrible attitude.
Lousy service, that manager the fat girl is arrogant and very rude. They make the services very messy and treat you with a lousy attitude.
wow what a bad service the chubby girl arrived I greeted her and asked her for a coffee I can't believe she didn't know me for being there talking to her partner they should improve the service we really paid money for the service I wasn't paying for it for
Service: 1
Roxanne Monterrosa
Worse customer service!!! Every single time I go to this DD they always mess up my order. The employees have such a nasty attitude. This was the last time I go here. I rather walk a little more and go to the DD on Broadway. Such a waste of money going to this DD by BP Gas station.
Awesome convenience
Doesn’t make sense how this Dunkin is still open. Food is always stale. And don’t ask for it toasted that’s how you know the quality can’t see how hard it is but it’s bad had to throw away.
the worse location
. services sucks, they are slow and rude and don't listen smh
Very friendly atmosphere almost all the time here. Be SUPER clear and concise when ordering here
Atmosphere: 5
Food: 5
Service: 4
I ordered via the mobile app as usual—an extra-large black coffee, a ham and Swiss croissant, and a Boston cream donut. When I arrived, my order was almost ready, except for the donut. When I asked about it, the staff said they were out of Boston creams, but why wasn’t that reflected in the app? Also, why did I have to remind them of my order? Shouldn't they have it in front of them? The staff seemed lazy and unprofessional, eating behind the counter instead of providing good service. Very disappointed!
Atmosphere: 1
Food: 5
Service: 1
I ordered via the mobile app as usual—an extra-large black coffee, a ham and Swiss croissant, and a Boston cream donut. When I arrived, my order was almost ready, except for the donut. When I asked about it, the staff said they were out of Boston creams, but why wasn’t that reflected in the app? Also, why did I have to remind them of my order? Shouldn't they have it in front of them? The staff seemed lazy and unprofessional, eating behind the counter instead of providing good service. Very disappointed!
Atmosphere: 1
Food: 5
Service: 1
They’re supposed to be 24 hours. How y’all don’t have donuts at 11/midnight? Then the manager had the nerve to get loud with me because I made an online order he couldn’t fulfill due to lack of resources, and he demanded I canceled it so that he wouldn’t have to give me my refund personally. Very rude, very unprofessional. He couldn’t handled the situation with so much more hospitality and kindness considering the app didn’t specify what was and wasn’t available. Neither of our faults, at least I’m assuming he has nothing to do with what the app tells me, but as the customer, I could’ve gotten upset and spazzed. I had more right than he did, after all, im the one wasting money! Now I gotta wait 2-3 days just to get a reply- no guaranteed refund, but the worst part was his attitude. His approach could’ve been different is all.
Atmosphere: 2
Food: 2
Service: 1
This Dunkin at 207 street is always on point!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chorizo & Egg Dunkin' Wrap, Bagel with Cream Cheese Spread
I am a NYC transit worker and for more than two
years I have been trying to order a small coffee but I’m always told that that they don’t sell small coffees this is so strange because every other Dunkin’ Doughnuts I have gone too carry small coffees except this one, making some one spend money they don’t want to is really unfair please stop making your loyal customers spend money they don’t want ..terrible policy!
Terrible service, that chubby manager is arrogant and very rude. They give you very messy services and treat you with a terrible attitude.
Lousy service, that manager the fat girl is arrogant and very rude. They make the services very messy and treat you with a lousy attitude.
Atmosphere: 1
Service: 1
Restaurantji Recommends
It's Dunkin.. you seen one, you've seen them all!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Munchkins Donut Hole Treats, Croissant, Hazelnut Iced Coffee, Donuts, Sourdough Breakfast Sandwich, Muffins
If youvwant fresh doughnuts go early in the morning.??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Munchkins Donut Hole Treats, Donuts
Rude. Got my order wrong. Over-charged me.
wow what a bad service the chubby girl arrived I greeted her and asked her for a coffee I can't believe she didn't know me for being there talking to her partner they should improve the service we really paid money for the service I wasn't paying for it for
Service: 1
Worse customer service!!! Every single time I go to this DD they always mess up my order. The employees have such a nasty attitude. This was the last time I go here. I rather walk a little more and go to the DD on Broadway. Such a waste of money going to this DD by BP Gas station.
Atmosphere: 2
Food: 2
Service: 1
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