Dunkin'
728 W 181st St, Magaw Pl, New York
(212) 795-0101
Recent Reviews
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Staff is so nice and always gets my order right. Literally 10/10. Also I love how they enforce a 20min seating rule because it’s not fair for others who want to sit and can’t sit because someone is taking up a seat for hours. 10/10!
Atmosphere: 5
Food: 5
Service: 5
The coffee either tastes burnt or watery.
Atmosphere: 3
Food: 2
Service: 3
One of the bad location of DD , very bad service
Atmosphere: 1
Food: 1
Service: 1
Very bad service , don’t go to this place
Atmosphere: 1
Food: 1
Service: 1
This location needs help. Typically, there is only 1 employee manning everything. Needs some TLC.
Atmosphere: 2
Food: 4
Service: 2
Hash brown brisket egg, 2 maple bacon egg sandwiches with cheddar cheese and 2 avocado toast with bacon
Clean, well organized
Atmosphere: 5
Food: 5
Service: 5
My daily spot for my coffee and muffins. It helps that it's close to my work. The workers are friendly, and my coffee is always made just right. I can't complain about this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Spread, Bagels, Coffee Roll
Customer service non existent, loaded hash browns cup was only half way full. Ridiculous! Said thank you as I received my order, lady did not return my sentiment and said nothing back.
Atmosphere: 1
Food: 2
Service: 2
Dunkin is dunkin but here they listened, food was hot and fresh and busy but not messy or loud.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin, Cheddar Bagel Twist, Turkey Sausage Wake Up Wrap, Bacon Egg and Cheese, Wake-Up Wrap - Maple Sugar Bacon, Loaded Hash Browns, Bagels, Doughnut
The coffee is not to bad, the bagels are not fresh
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
In agreement To the most recent comment on here someone else found hair in their food. I just went to Dunkin tonight and got a drink. There was hair under the lid and in the cup. The staff tried to blame me and say it was my hair and it wasn’t because number one how could my hair get inside the cup? Also, my hair was tied up and I have brown hair, not black straight hair. The man who served me was very rude I tried to change my drink order, not a completely different order just a different flavor of juice and he was very rude about that. Then when I got my new drink, it was spiked with sugar after that I had to leave the store, he kept giving me dirty looks. I felt very uncomfortable. It’s like you can’t make a small complaint and you just have to take what you get even if it’s disgusting. I’m never going here again. I’d rather go to Starbucks or just save money and make a drink at home and look it up on YouTube . Also, yes, they do need to wear hair nets. I don’t see the guys wearing hair nets Which is a violation code. So fix this.
The staff greeted me nicely so no complaints there but I do want to make a suggestion. The workers should all have hair nets on at all times. I went home and found not one but two straight hairs in my food and no, my hair isn’t straight! Gross!
Atmosphere: 5
Service: 3
Lady charging me one dollar more I said this should this much thin lady said by mistake.this is not good for cup of coffee money making mistake I think that’s wasn’t mistake trying to take more
Service: 1
Lady charging me one dollar more I said this should this much thin lady said by mistake.this is not good for cup of coffee money making mistake I think that’s wasn’t mistake trying to take more
Service: 1
My go to place for iced coffee ☕️.
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