Dunkin'
544 6th Ave, New York
(212) 727-0444
Recent Reviews
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The lady in the register is rude, she gave me the wrong order, waited for so long for the order, made it wrong was waiting for her to say sorry/smile, but nothing but her face still look mad. Not the first time this thing happened
Service: 2
My mother arrived at this location on Sunday 5/25/25 at 11:10am. When she offered the $100 to purchase her coffee. The cashier stated they do not accept $100. She then provided a $20 bill. When receiving her change she noticed she was short of change. When asking for the remaining change the cashier stated she did not give it to them.
My mother has no reason to lie. She is a senior citizen and works hard. She didn’t think people at her favorite coffee place would steal her money.
She would like to speak with a manager and receive her remaining change.
Atmosphere: 1
Food: 1
Service: 1
They're allergic to getting people's orders right
ALWAYS A GOOD EXPERIENCE WHEN I HO IN THERE..ALWAYS FRIENDLY ND EFFICIENT
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, nasty attitude, no greeting, just a blank stare waiting for u to ask what u want, definitely not a person that should be working near any customers.
Was there on 12/28/24 around 7:45 am. The place is not very clean, the shelves of donuts were just about empty, and the my order was wrong. The lady who took my order didn’t seem interested at all to he there and she got my order completely wrong but by then I was already at work and couldn’t return it. I’m sure they’re overworked and underpaid. I will never be returning. And they allow homeless people to sit and stink up the place. Very unsanitary!
Atmosphere: 1
Food: 1
Service: 1
The woman who works serving at this moment is very rude! It has no way to serve the public. He treats you in a bad way.
I hate coming to this location!! The Indian ladies that work there are the worst!! Always adding stuff to my latte when I tell them everyday not to. They give so much attitude as if I owe them something, they start to take your order don’t even let you finish and jump to the next guest and it’s not even busy for that. One of their names are MILLY .. talk to your team. As a manager I couldn’t have them or that attitude in the store.
Atmosphere: 1
Service: 1
was really thirsty and asked if it’s possible to refill my bottle of water. a guy who was working there refused while laughing. disappointed. this is a violation of law.
Atmosphere: 1
Food: 4
Service: 3
First of all I walked in the the girl behind the register was too busy to take my order since she was engaged in a conversation with the previous customer. So I asked the other girl standing there looking at me if she was open since she was standing at as register. She shook her head no. Then she's like what do you need? I said a sandwich. She reluctantly took my order but failed to greet me.
After waiting forever to get my food which the lady in the back burned! When I got to work to eat it.... Yuck! It tastes like freezer burned nastiness. This is the worst experience I've ever had at Dunkin. Do not Go there!! Run. Save yourself and your money. I'm out almost $7.
You live and learn.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Restaurantji Recommends
The staff here is so unprofessional…! I just ordered 2pcs mini bagels nd in-front of me she took bagel from the bag which is all ready prepared for somebody else….! I mean seriously so I would suggest Dnt expect fresh things from here…! Just bcoz she warm same mini bagel twice (maybe more than twice who knows )the quality was so worst…!Even she didn’t change the bag she just put my name sticker on that. I won’t prefer this Dunkin’ Donuts ever…!
That lady “Baby” she is a keeper. Very nice and hard worker.
Worst inexperience customer service on cashier by some Indian or Bengali lady,When I asked her do you have banana chocolate chip bread, she looked at me like she’s mad at me and took 10 seconds to say No. no one wants to start a day with that service
Atmosphere: 1
Food: 3
Service: 1
Person who took my order was super nice!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Decent.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
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