Location needs more employees during early morning hours. 1 employee doing mobile orders and in person customers is not enough. Even though employee was working as hard and fast as possible the wait time was still 30+ minutes which is unacceptable.
This is a problem with ownership and not with the actual employee who was clearly overworked and overwhelmed with too many orders.
I ended up leaving without my order because I couldn’t wait any longer.
Atmosphere: 5
Food: 5
Service: 5
Mateo Molina Leon
This Dunkin Donuts never surprises me when it comes to lazy service, dirty floors, and always being unsanitary. When I came to this Dunkin Donuts and got a spoon i found that the spoon was dirty as if it had been used before and the workers just left it there. Do not recommend
Atmosphere: 3
Food: 3
Service: 2
Oren Steingarten
Waited 15+ minutes to get my tiny wake up wrap and it had bacon I’d specifically asked to leave out.
Atmosphere: 1
Food: 1
Service: 1
Alex Placido
Clean and excellent service always treat u right
Atmosphere: 5
Food: 5
Service: 5
Martha Nava
Really rude every time I walk into this location they’re always so busy talking they get annoyed because they have to take the customers and stop their little conversations
Atmosphere: 1
Food: 1
Service: 1
AJ
Dunkin exists, but you gotta park by fire hydrant 🙃It’s 24 & my frozen coffee tastes amazing . 🤩 thank you so much and idk what the bad reviews are about . The guy was nice and welcoming . I just don’t like they don’t have a bathroom or chairs , so now I gotta run outta here .
Atmosphere: 5
Food: 5
Service: 5
Tiago Castro
Snowy night, walked to get a donut. The guy there kept scrolling down on his cell phone near the coffee machine and pretended I wasn't there. Just simply pretended not to see and hear me to get my order. What a waste of time.
Atmosphere: 1
Food: 1
Service: 1
tenzin
gave my hash browns that were in the floor 0/10 experience absolutely unsanitary
I had been there and I purchased a donut and in dunkin app I saw that there is an offer going on purchase anything and get a drink free. I purchased a donut day before around evening and the girl was nice to and she gave me a free drink as per the offer without being asking but today I went over there in the morning and there was a different girl, I think she was the manager over there and she didn't gave me my free drink when I asked she said that no we have no offer going on, I showed her in dunkin app and she was like no you need to purchase drink and a donut will be free, I asked her to read and guess what she was unable to read english even she was unable to speak well I don't know how dunkin is hiring these kind of people, I have no problem with dunkin and there food but the service over here is awefulllllll
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Dunkin Donuts, Blackberry Tea, Egg and Cheese
Sara Clendenning
The woman is very nice and great at customer service
Atmosphere: 5
Food: 5
Service: 5
M R
It's 45 degrees outside, so I order a hot coffee. Does this look like a hot coffee? The label says hot coffee, but there's ice cubes.
I understand that substitutions must be made from time to time for various reasons, but on this 40 degree day, who in their right mind substitute a hot coffee for one with ice cubes?
The remedy should be to refund the customer, right? Unfortunately that wasn't an option either. The restaurant proactively refunded the hot coffee and charged me for one with ice cubes, generating a 1.13 refund. So now I'm locked out of that option.
You think I can save this drink until the weather hits 80?!?!
Food: 2
Service: 1
Debbie GIBBLER
It was so full that I finally just walked out of the line. But i'm assuming the food's good.
plz less ice
Atmosphere: 5
Food: 3
Service: 5
Location needs more employees during early morning hours. 1 employee doing mobile orders and in person customers is not enough. Even though employee was working as hard and fast as possible the wait time was still 30+ minutes which is unacceptable.
This is a problem with ownership and not with the actual employee who was clearly overworked and overwhelmed with too many orders.
I ended up leaving without my order because I couldn’t wait any longer.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin Donuts never surprises me when it comes to lazy service, dirty floors, and always being unsanitary. When I came to this Dunkin Donuts and got a spoon i found that the spoon was dirty as if it had been used before and the workers just left it there. Do not recommend
Atmosphere: 3
Food: 3
Service: 2
Waited 15+ minutes to get my tiny wake up wrap and it had bacon I’d specifically asked to leave out.
Atmosphere: 1
Food: 1
Service: 1
Clean and excellent service always treat u right
Atmosphere: 5
Food: 5
Service: 5
Really rude every time I walk into this location they’re always so busy talking they get annoyed because they have to take the customers and stop their little conversations
Atmosphere: 1
Food: 1
Service: 1
Dunkin exists, but you gotta park by fire hydrant 🙃It’s 24 & my frozen coffee tastes amazing . 🤩 thank you so much and idk what the bad reviews are about . The guy was nice and welcoming . I just don’t like they don’t have a bathroom or chairs , so now I gotta run outta here .
Atmosphere: 5
Food: 5
Service: 5
Snowy night, walked to get a donut. The guy there kept scrolling down on his cell phone near the coffee machine and pretended I wasn't there. Just simply pretended not to see and hear me to get my order. What a waste of time.
Atmosphere: 1
Food: 1
Service: 1
gave my hash browns that were in the floor 0/10 experience absolutely unsanitary
Atmosphere: 1
Food: 3
Service: 1
Prices are so high and very bad service.
Restaurantji Recommends
I had been there and I purchased a donut and in dunkin app I saw that there is an offer going on purchase anything and get a drink free.
I purchased a donut day before around evening and the girl was nice to and she gave me a free drink as per the offer without being asking but today I went over there in the morning and there was a different girl, I think she was the manager over there and she didn't gave me my free drink when I asked she said that no we have no offer going on, I showed her in dunkin app and she was like no you need to purchase drink and a donut will be free, I asked her to read and guess what she was unable to read english even she was unable to speak well
I don't know how dunkin is hiring these kind of people, I have no problem with dunkin and there food but the service over here is awefulllllll
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Dunkin Donuts, Blackberry Tea, Egg and Cheese
The woman is very nice and great at customer service
Atmosphere: 5
Food: 5
Service: 5
It's 45 degrees outside, so I order a hot coffee. Does this look like a hot coffee? The label says hot coffee, but there's ice cubes.
I understand that substitutions must be made from time to time for various reasons, but on this 40 degree day, who in their right mind substitute a hot coffee for one with ice cubes?
The remedy should be to refund the customer, right? Unfortunately that wasn't an option either. The restaurant proactively refunded the hot coffee and charged me for one with ice cubes, generating a 1.13 refund. So now I'm locked out of that option.
You think I can save this drink until the weather hits 80?!?!
Food: 2
Service: 1
It was so full that I finally just walked out of the line. But i'm assuming the food's good.
Atmosphere: 3
Food: 4
Service: 3
Very bad Americano! ?
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