Dunkin'
693 9th Ave, New York
(646) 867-7251
Recent Reviews
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THIS IS THE WORST DUNKIN IN NYC. THEY MOVE SO SLOW AND HAVE CONVERSATIONS WOTH EACH OTHER AS THE LINE IS OUT THE DOOR
Atmosphere: 1
Food: 1
Service: 1
Workers are slow, won’t fix problems with the coffee they made wrongly. Poor service.
Atmosphere: 3
Food: 2
Service: 1
This is the slowest Dunkin in existence
Atmosphere: 2
Food: 2
Service: 2
Holy hell! This is probably one of the worst locations in all of New York. The women are incredibly slow, ignore customers and a simple coffee to take 30 minutes to get even when the store is empty. I even tried ordering an event with mobile order. Got there 20 minutes after my order and still have to wait another 15 minutes for the order.
Every time I go, the women are more focused on talking than working. I walked in today and there was a guy who was clearly irritated at the situation and I asked him how he been waiting a while. He told me that he was a local and a regular to the place and that he constantly has to wait 20 to 30 minutes for a coffee. I am buying my own disposable cups and brewing coffee at home!
Atmosphere: 3
Food: 3
Service: 2
They had me standing there for 30 minutes waiting to place a order as they continued to do the mobile orders so I left and won’t come back
An up-to-date typical Dunkin’ Donuts, but the staff was not welcoming and more concerned about their online orders than the customers in front of them-The order took forever!!
Atmosphere: 1
Food: 2
Service: 1
Terrible service and stale bagels at this location.
Atmosphere: 2
Food: 2
Service: 2
Probably the worst Dunkin in the area. They regularly don’t have nitro but will let you order it on the app and then once you show up they just offer you the regular cold brew instead.
If you don’t want to stock nitro then don’t offer it for purchase
Atmosphere: 1
Food: 1
Service: 1
Slowest Dunkin in the area…
Atmosphere: 3
Food: 4
Service: 2
Small business, they have many options and everyone serves very well.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
The guy that works in the morning 7:30 am definitely spit in my food
I ordered a latte with with an extra shot. The woman behind the counter responds with "iced latte." I said no ice. She proceeds to go back and forth with me with her saying ice and me saying no ice. So she decides to make me an iced latte. Once again, I said I don't want ice. So the manager comes over and "fixes" my drink by pouring another hot shot on top of the ice to melt and tries to pass it off to me. Good, another customer was there to tell her that latte meant warm milk. She told him he was wrong and that latte meant iced latte. So that's what you're dealing with every time you go there. It's not my first time. They always mess everything up. Terrible staff.
Food: 3
Service: 1
Never open on time
Great coffees!
Atmosphere: 5
Food: 5
Service: 5
My fav dunkin team ! Always kind, giving to my order attention . Thank u !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
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