Dunkin'

1342 Amsterdam Ave, New York
(212) 222-4136

Recent Reviews

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Mahmudul Hasan

Very bad customer service. Disappointed 😒😒😒

Service: 1

kevin white

Tiny dry donuts. Weak coffee. Too expensive!

Atmosphere: 2

Food: 1

Service: 2

Sean Hurley

Extremely rude. Incredibly slow. Not polite. Customer service is 0.

Atmosphere: 1

Food: 3

Service: 1

Chemah Rivera

Rudest slowest dunkin crew I've ever been to. 12:46 pm. Empty. They are sitting down. And still got my order wrong. Never coming here again.

Atmosphere: 1

Food: 1

Service: 1

Reuel Willams

This place is an okay Dunkin. They close whenever they want though and don’t follow their own set hours online and in app.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Dunkin' Refreshers, Donuts

Raphael Rivas

Might go to place for an iced coffee in a Boston cream donut.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Duane G

Clean, quick, large, no seating

Kid-friendliness: You won’t lose any kids in here, there’s nowhere to hide, open space.

Wheelchair accessibility: Entrance is flush with the ground level., single level.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Strawberry, Caramel Iced Macchiato, Donuts

Omar Alsup

This was the best experience I've had at any Dunkin in over 30 years. Salman was very kind and gave me another drink after I walked outside and dropped my drink. I live in NJ but this kindness of a New Yorker speaks volumes.❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Omar Scott

This was the best experience I've had at any Dunkin in over 30 years. Salman was very kind and gave me another drink after I walked outside and dropped my drink. I live in NJ but this kindness of a New Yorker speaks volumes.❤️

Denise Henry

Love their vanilla cupcake macchiato.??

Atmosphere: 2

Food: 4

Service: 3

Crazy Apple

I went to Dunkin Donuts to get 2 orders of decaf ice latte and they tell me they don't have it. They didn't want to give me a refund and I asked if that part of policy that if he's unable to refund me and he refused to answer my question and telling me to get what I want. The thing is my order was $11.30 and there's nothing I want that'll cost that much and I can't drink caffeinated drinks. So I had to do it the hard way to report the issue since they didn't want to give me an easy night and just refund me my money. The Dunkin company help me get my refund but still screw this location at night the old employees were definitely better.

Atmosphere: 3

Food: 3

Service: 1

Big Fish

If my children are happy then I'm happy ?,they ordered ice cream when it was 26 degrees outside but that's what they wanted. I even got my ex wife some ice cream I hope she liked it.

0D1Ns_ “CH0SEN”

Claim you open 5:30am, yet when I pass here at 5:45 you are never open

Harlem Dawgs

I stopped by here every once in awhile and I really love the fact that they've expanded the types of drinks that they offer. Many of them have more of a multicultural flare. This is nice. The only downpoint is that there are usually a couple of really raggedy looking junkies standing in front begging for money on the way in and out.

Vegetarian options: Many of the drinks are vegetarian. The avocado toast has vegetarian options as well. The avocado toast is absolutely delicious.

G

Someone pooped outside, came in and took a bunch of napkins and the smell still hasn’t left me. Then a woman fell over the counter because she was super tweaking.Other than that, great service! Great coffee, clean facility and nice employees

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