Dunkin'
1342 Amsterdam Ave, New York
(212) 222-4136
Recent Reviews
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Unprofessional staff and they dont talk friendly when I went there in person.
Also gave me entirely wrong items on online order. Not one item was correct in my order.
Atmosphere: 2
Food: 3
Service: 1
Don't accept Uber self pick up
This is what they gave I did it before I ordered my appointment and it was cornhole so I’m gonna get that again, but then my cousin asked me to order this for her and then it came out. This is unacceptable. my experience is from a different location. I guess Dunkin just sucks at macha but great refresher
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Atmosphere: 4
Food: 1
Service: 1
Nothing was prepared as I ordered. Ask for toasted bagel got not toasted bagel, ask for caramel got coffee no Carmel. Cashier not will to assist.
Atmosphere: 1
Food: 2
Service: 1
Their donuts used to be fresh. I just went in 6:20 a.m. and the donuts are not fresh they're not warm
Don't go Sunday afternoon. Slow service, one guy working, long lines,place not clean, you will get old donuts.
Atmosphere: 1
Food: 3
Service: 3
Adds EXTRA ice when asked for less ice in drinks. Happened numerous times.
Atmosphere: 3
Food: 3
Service: 1
Very bad customer service. Disappointed 😒😒😒
Service: 1
Tiny dry donuts. Weak coffee. Too expensive!
Atmosphere: 2
Food: 1
Service: 2
Extremely rude. Incredibly slow. Not polite. Customer service is 0.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Rudest slowest dunkin crew I've ever been to. 12:46 pm. Empty. They are sitting down. And still got my order wrong. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
This place is an okay Dunkin. They close whenever they want though and don’t follow their own set hours online and in app.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Dunkin' Refreshers, Donuts
Might go to place for an iced coffee in a Boston cream donut.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Clean, quick, large, no seating
Kid-friendliness: You won’t lose any kids in here, there’s nowhere to hide, open space.
Wheelchair accessibility: Entrance is flush with the ground level., single level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Strawberry, Caramel Iced Macchiato, Donuts
This was the best experience I've had at any Dunkin in over 30 years. Salman was very kind and gave me another drink after I walked outside and dropped my drink. I live in NJ but this kindness of a New Yorker speaks volumes.❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
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