Absolutely the worst service no sense of urgency, inaccurate orders, and overall poor customer service. I placed my order 15 minutes early and it still was not ready when I arrived. Please steer clear of this place it is one of the most difficult and disorganized cafes.
Atmosphere: 1
Food: 1
Service: 1
Erik Beresford
If you like placing a to-go order and all your food isn’t in the bag so you have to ask them to re-do the order, this is the place for you!
Atmosphere: 1
Food: 1
Service: 1
Dusty Hernandez
DO NOT USE E-Payments here they will scan it and not give you the product I even came back to the location to show proof it took my balance they even told me Baskin wasn’t affiliated with Dunkin when it is I’ve used the same method many times at the same location and all the manager did was deny and lie and made me feel embarrassed for even showing them that it took my money as you see I’ve used it many times this is the first time I have had an issue I wouldn’t be leaving this review of it weren’t for the way the manager handled it I contacted corporate but beware they will take your payment and say it’s on me even though you show all the proof that it was taken so I’m out almost $6 and couldn’t even get my coffee and donut
Atmosphere: 1
Jannina Marie Galarza-Londono
Update 4 years later... I wish I could say they've gotten better. I paid extra for aoili on my wrap and they didn't put any on. The wraps were burnt. I understand making a mistake on an order... but why bag up a burnt order and let me walk out with it? Why not make a new one when you see it has been burnt? So disappointing. And this time the staff was not friendly at all. 🤦🏽♀️
4 year ago - Great lil shop. Super kind staff. But the past 4 visits have resulted in super dry and stale donuts.
Atmosphere: 1
Food: 1
Service: 1
Baptiste Honoré
3 doghnuts in 30 min !
Atmosphere: 1
Food: 3
Service: 1
Juan Tellez Sandoval
Got charged $1 for a cup of ice with a $15 order that included a drink. This should be illegal and definitely major corporate decision fail from Dunkin’s.
Atmosphere: 1
Food: 1
Service: 1
Ava !
This Dunkin donuts has been a staple for me because it is a place where I can get a quick drink and head right out! I have had no problems with the food ( except that the donuts are stale sometimes) but I don't really get my donuts there anyways. The drinks are great and the service is how it should be. Serve and then get out of my store! They have seats and are welcoming to have you stay there. remember, it's a Dunkin donuts, not a 5 star Michelin restaurant in Paris.
Atmosphere: 5
Food: 3
Service: 4
Irwin Dominguez
Best dunkin ever like I’ve been to multiple and this one just does it every time 😭
Atmosphere: 5
Food: 5
Service: 5
Azeem Khan
Worst customer service ever, the kid was super rude. Didn’t hear the instructions properly. Not even apologised for his mistake. This place should shut down. Or change the guy
Atmosphere: 1
Food: 1
Service: 1
Jasmin Ortiz
I went to pick up a drink today at this location the kid who was working there between the hours of 4:30 & 5 . Was so rude! Customer service was so bad. I told him he should not be working there if he's gonna be miserable taking orders. Because I addressed the issue, he decided to come out with homophobic slur. Terrible terrible service. If you're unhappy with your job, don't work where you need to attend customers.
Absolutely the worst service no sense of urgency, inaccurate orders, and overall poor customer service. I placed my order 15 minutes early and it still was not ready when I arrived. Please steer clear of this place it is one of the most difficult and disorganized cafes.
Atmosphere: 1
Food: 1
Service: 1
If you like placing a to-go order and all your food isn’t in the bag so you have to ask them to re-do the order, this is the place for you!
Atmosphere: 1
Food: 1
Service: 1
DO NOT USE E-Payments here they will scan it and not give you the product I even came back to the location to show proof it took my balance they even told me Baskin wasn’t affiliated with Dunkin when it is I’ve used the same method many times at the same location and all the manager did was deny and lie and made me feel embarrassed for even showing them that it took my money as you see I’ve used it many times this is the first time I have had an issue I wouldn’t be leaving this review of it weren’t for the way the manager handled it I contacted corporate but beware they will take your payment and say it’s on me even though you show all the proof that it was taken so I’m out almost $6 and couldn’t even get my coffee and donut
Atmosphere: 1
Update 4 years later... I wish I could say they've gotten better. I paid extra for aoili on my wrap and they didn't put any on. The wraps were burnt. I understand making a mistake on an order... but why bag up a burnt order and let me walk out with it? Why not make a new one when you see it has been burnt? So disappointing. And this time the staff was not friendly at all. 🤦🏽♀️
4 year ago - Great lil shop. Super kind staff. But the past 4 visits have resulted in super dry and stale donuts.
Atmosphere: 1
Food: 1
Service: 1
3 doghnuts in 30 min !
Atmosphere: 1
Food: 3
Service: 1
Got charged $1 for a cup of ice with a $15 order that included a drink. This should be illegal and definitely major corporate decision fail from Dunkin’s.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin donuts has been a staple for me because it is a place where I can get a quick drink and head right out! I have had no problems with the food ( except that the donuts are stale sometimes) but I don't really get my donuts there anyways. The drinks are great and the service is how it should be. Serve and then get out of my store! They have seats and are welcoming to have you stay there. remember, it's a Dunkin donuts, not a 5 star Michelin restaurant in Paris.
Atmosphere: 5
Food: 3
Service: 4
Best dunkin ever like I’ve been to multiple and this one just does it every time 😭
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever, the kid was super rude. Didn’t hear the instructions properly. Not even apologised for his mistake. This place should shut down. Or change the guy
Atmosphere: 1
Food: 1
Service: 1
I went to pick up a drink today at this location the kid who was working there between the hours of 4:30 & 5 . Was so rude! Customer service was so bad. I told him he should not be working there if he's gonna be miserable taking orders. Because I addressed the issue, he decided to come out with homophobic slur. Terrible terrible service. If you're unhappy with your job, don't work where you need to attend customers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Get my coffee here every day. Kind staff and fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
My chicken wrap somehow was undercooked and crunchy. Cold and hot. Edible though.
Atmosphere: 3
Food: 3
Service: 4
Lovely
Atmosphere: 5
Food: 5
Service: 5
The cashier bad service did not recibe the order correctly and so bad attitude
Atmosphere: 1
Food: 1
Service: 1
The cashier bad service did not recibe the order correctly and so bad attitude
Atmosphere: 1
Food: 1
Service: 1
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