Dont waste your money here. Terrible customer service, poor hygiene and cant make your drinks right. It doesnt taste like other dunkins. Everyone here needs to be trained again. Wish another dunkin was closer. Do yourself a favor and just go to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Rubal Multani
Don’t come here to waste your money both ladies work there really tired and hardly working. They giving junk coffe to people.
Atmosphere: 1
Food: 1
Service: 1
Jade Sanchez
On June 6th, my mother came into the store with my two nieces. She ordered one hot coffee and three donuts. Unfortunately, the experience was far from welcoming. One of the worker a skinny female employee looked at my mother with clear disgust. My mom’s English isn’t perfect, but she did her best to place the order. Instead of patience or kindness, she was met with more judgmental glances then while giving her donuts she put them in a used paper bag as well. No one deserves to be treated like that, especially when they’re making an effort and simply trying to enjoy a treat with their grandchildren. I hope this situation is addressed so other customers, especially those who might struggle with English, feel more respected and safe when visiting.
Atmosphere: 1
Food: 1
Service: 1
Santo Rodriguez
Always great on the run
Atmosphere: 3
Food: 5
Service: 4
Tony F.
I am beyond disappointed with the customer service at this Dunkin’ location. My girlfriend ordered her usual drink with almond milk, but when she took a sip, it was clear they had left it out, making the drink taste watery. She politely asked for an extra shot to fix the issue, and instead of just handling the request, a female employee with a lisp felt the need to rudely chime in, saying, “I don’t know why you order if you keep complaining about it.”
Excuse me? Since when is it acceptable for employees to speak to customers like that? Mistakes happen, but a professional attitude goes a long way in fixing them. Instead, we were met with unnecessary attitude and disrespect. I was absolutely fuming at how she spoke to my girlfriend, and I let her know how unprofessional she was being.
If you can’t handle basic customer service or corrections when a mistake is made, you shouldn’t be in the food service industry. We won’t be coming back, and I hope management takes action to ensure better training and professionalism from their staff.
Atmosphere: 1
Food: 1
Service: 1
L. V
Great staff full of kind hearts! Made my day better, thanks! 💝🫶
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Anthony Monaco
Best donuts in the world, like the hot chocolate as well.
Atmosphere: 5
Food: 5
Service: 5
Rayan Barizza
The service here needs to improve a lot to be considered terrible or horrible. Totally rude and uneducated employee. Just while I had the displeasure of staying in this terrible place, I saw three people in a row leaving the place because of the ridiculous service. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
BTC ETH
AMAZING FAST SERVICE WITH CERTAIN GIRLS AND
Atmosphere: 5
Food: 5
Service: 5
Sindre Winge (Winge)
Fast service and great staff. Little to no place to sit down.
Decent for a doughnut shop in the Belly of the Beast. Foreign employees. Doughnuts are nice but sell out very quickly. There are also bagels and breakfast sandwiches. Coffee is freshly brewed and made to order.
Dont waste your money here. Terrible customer service, poor hygiene and cant make your drinks right. It doesnt taste like other dunkins. Everyone here needs to be trained again. Wish another dunkin was closer. Do yourself a favor and just go to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Don’t come here to waste your money both ladies work there really tired and hardly working. They giving junk coffe to people.
Atmosphere: 1
Food: 1
Service: 1
On June 6th, my mother came into the store with my two nieces. She ordered one hot coffee and three donuts. Unfortunately, the experience was far from welcoming. One of the worker a skinny female employee looked at my mother with clear disgust. My mom’s English isn’t perfect, but she did her best to place the order. Instead of patience or kindness, she was met with more judgmental glances then while giving her donuts she put them in a used paper bag as well.
No one deserves to be treated like that, especially when they’re making an effort and simply trying to enjoy a treat with their grandchildren. I hope this situation is addressed so other customers, especially those who might struggle with English, feel more respected and safe when visiting.
Atmosphere: 1
Food: 1
Service: 1
Always great on the run
Atmosphere: 3
Food: 5
Service: 4
I am beyond disappointed with the customer service at this Dunkin’ location. My girlfriend ordered her usual drink with almond milk, but when she took a sip, it was clear they had left it out, making the drink taste watery. She politely asked for an extra shot to fix the issue, and instead of just handling the request, a female employee with a lisp felt the need to rudely chime in, saying, “I don’t know why you order if you keep complaining about it.”
Excuse me? Since when is it acceptable for employees to speak to customers like that? Mistakes happen, but a professional attitude goes a long way in fixing them. Instead, we were met with unnecessary attitude and disrespect. I was absolutely fuming at how she spoke to my girlfriend, and I let her know how unprofessional she was being.
If you can’t handle basic customer service or corrections when a mistake is made, you shouldn’t be in the food service industry. We won’t be coming back, and I hope management takes action to ensure better training and professionalism from their staff.
Atmosphere: 1
Food: 1
Service: 1
Great staff full of kind hearts! Made my day better, thanks! 💝🫶
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Best donuts in the world, like the hot chocolate as well.
Atmosphere: 5
Food: 5
Service: 5
The service here needs to improve a lot to be considered terrible or horrible. Totally rude and uneducated employee. Just while I had the displeasure of staying in this terrible place, I saw three people in a row leaving the place because of the ridiculous service.
Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
AMAZING FAST SERVICE WITH CERTAIN GIRLS AND
Atmosphere: 5
Food: 5
Service: 5
Fast service and great staff. Little to no place to sit down.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
AMAZING FAST SERVICE WITH CERTAIN GIRLS AND
Atmosphere: 5
Food: 5
Service: 5
AMAZING FAST SERVICE WITH CERTAIN GIRLS AND
Atmosphere: 5
Food: 5
Service: 5
Workers are very nice
Atmosphere: 4
Food: 4
Service: 4
Decent for a doughnut shop in the Belly of the Beast. Foreign employees. Doughnuts are nice but sell out very quickly. There are also bagels and breakfast sandwiches. Coffee is freshly brewed and made to order.
Atmosphere: 4
Food: 5
Service: 4
Need more sitting
Atmosphere: 3
Food: 5
Service: 5
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