Dunkin'
356 W 145th St, New York
(212) 281-0056
Recent Reviews
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They’re always out of things here and sometimes the food is terrible quality
Atmosphere: 2
Food: 3
Service: 3
Rude and unknowledgeable. Never coming back here .
Atmosphere: 1
Food: 1
Service: 1
The slowest Dunkin’ I’ve ever been to in my long and varied life.
Atmosphere: 3
Food: 3
Service: 1
Visiting this location to pick-up breakfast. Arrived at work, only to discover, there was butter, jelly, and cream cheese on my bagel. This is not what I ordered. Returned the item, along w/receipt. The male cashier refused the refund, said he couldn’t provide a refund, because I didn’t purchase w/him! Return in the morning! I had to call 911, which got his attention, and then I received my refund. Following, threw me out of the store! Rude, disrespectful, and forgot I was the customer! If I were a non African-American woman, I wouldn’t have received this treatment. I’ll never patronize this location again! So, Prejudice! Stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
I believe in everyone having a chance or an opportunity but there are times mainly with food or fast food in general that you need to choose the right people, you cannot have personnel that don't speak proper English or don't understand what are you asking them! Mainly when they are handling food! It's not just this location by the way, but simple requests like add more ice or add certain syrups, shouldn't be that difficult.
Atmosphere: 4
Food: 3
Service: 2
Ordered two frozen drinks and they told us they didn’t have it, and then refused to give us a refund. Cashier started pointing in my face because I asked for his name to complain. So rude
Atmosphere: 1
Food: 1
Service: 1
Pretty okay place, seemed clean noting extremely crazy
Atmosphere: 3
Food: 4
Service: 3
Unfortunately they move very slow here especially when there is only one person in line. They talk and text on the phone while making your food order.
What's the point of have a $6 meal if no one can make sandwiches. It's always some excuse either the 1 guy who makes sandwiches is on break or the oven is down. I've went 3 times at different times of the day and they only could serve drinks and pastries
Atmosphere: 3
Food: 5
Service: 1
2024 update : They are STILL NASTY and they STILL allow homeless to solicit inside and by the entrance. They also allows drug dealers hanging inside and sell illegal drugs...this place is everything wrong and attracts a bad elements
They would get more stars if they cared to remove the homeless people ALWAYS begging at the front door... who wants to get harassed coming in and out of the shop ???
THEY NEED TO DO BETTER !!!!!
UPDATED 12/14/20
I am sick of trying to go to Dunkin donuts there's always a person begging at the front door and if you don't give them money they say something.
The people in Dunkin donuts do not care as long as you get through the the person at the door to go in there to spend your money.
Restaurantji Recommends
Tried to buy something and they told me it was closed
Atmosphere: 1
Food: 1
Service: 1
The guy on Thursday at 5:43 short one is too rude speaking in different languages.
Atmosphere: 1
Food: 1
Service: 1
Workers will spit in your food, watch what you're grabbing in you bag, shot all over paper wrappers
Got a promo card and used the in store kiosk to purchase two donuts but after paying and being charged, our order didn’t go through and we were not reimbursed. Workers didn’t help the issue. No sprinkles on sprinkled donut🤷♂️
These people are price gouging. Everyday I order the same items and each day the price goes higher. The woman is extremely rude and aggressive until you put her in her place then she grins and and do that stupid head bobble thing. Pay attention to what your being charged.
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