Dunkin'

525 Lenox Ave, New York
(646) 937-8711

Recent Reviews

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JJ AA

Whoever makes the drinks at this location needs to be fired !!!!!!! Don’t waste your time or money

Atmosphere: 1

Food: 1

Service: 2

aminata kouanda

I ordered 2 times and picked up the first order and the don't want give me the second one .I saw them my order and the don't want to look at it .

Service: 1

tawana johnson

Not 24 hours

Atmosphere: 5

Food: 5

Service: 5

Miss lav20

This place is still horrible. I went there in person some years ago and they messed up my drink and had to fix it. It's been years now since and when I ordered through door dash it picked this location. I ordered a large macha latte because I have been enjoying them from the Dunkin near my job and a lightly toasted bagel with a butter packet and hash browns. My latte came iced, my bagel came more than lightly toasted with butter on it and basically dripping from the wrapper and the hash browns were meh. I had to fish out the ice and pour my drink in a mug to heat it just to drink it and it doesn't even taste like what I have been ordering. Mind you the label they print and put on the cup was there and they still put it in the bag that way.This location sucks, please don't order from them because you will not be happy unless you expect to not get what you ordered or terrible quality. They need to just close it since it hasn't improved in years.

Atmosphere: 1

Food: 1

Service: 1

Daneisy Cruz

They don’t pay attention to what they do , really bad customer service

Atmosphere: 1

Service: 1

Ant Capp

There is always something wrong , I order a head and still have to wait 20 mins for my order and at 6 am it's empty in there. No one knows how to make the drinks

Atmosphere: 1

Food: 1

Service: 1

David Li

Very slow service. No organization at all. The iced coffee was bitter after. Avoid if you can.

Atmosphere: 1

Food: 1

Service: 1

Pradeepa Arivazhagan

They just can't get any espresso drinks right, they have been out of brown sugar as well for a while.

Food: 1

Service: 1

Jasmine Yamez

DONT COME HERE I don’t know if they do it for every order but I’m guessing they didn’t realize it was me that was there for pick up and they dropped one of the bagels still wrapped it up and gave it to me

Atmosphere: 2

Food: 1

Service: 2

B Davis

I order here 3 times a week due to the convenience being close to my job. However this location is always missing an item I paid for. The employees there act clueless and act is they cannot read the receipt. Completely unacceptable place needs New Management ASAP

Atmosphere: 1

Food: 2

Service: 1

Jean Chris Romulus

Bad attitudes, no systems, no diversity

Atmosphere: 1

Service: 1

Fatoumata Soumahoro

Lies. They’re not 24 hrs, they close at 10pm.

Atmosphere: 1

Food: 1

Service: 1

Lawon Williams

This place is one of the worst DDs I've ever been to the service takes forever no matter if they are empty or full I've got no choice as this is one of the few places around my job to get breakfast tried contacting corporate to no avail 🤷🏾‍♂️

Atmosphere: 1

Food: 3

Service: 1

Maribel Sanchez

I come here once a week to get my daughter a quick brunch, and I truly appreciate how kind and friendly the staff are. Even during small rushes, I receive my order quickly, and my coffee is always served hot, just the way I like it. The consistent service and welcoming atmosphere keep me coming back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Classic Donuts

Miss S

I ordered a 6 pack of donuts. 4 Boston creme, 1 blueberry, 1 strawberry. They gave me 3 chocolate, 3 other random. Not one of the ones that I asked for. Hashbrowns and a breakfast sandwich that was so hard it seemed like it was taken out of the trash from last week. Never ever order from this Dunkin.

Atmosphere: 1

Food: 1

Service: 1

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