Dunkin'

398 Audubon Ave, New York
(212) 781-3288

Recent Reviews

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Vicky Azcoitia

Worse service and attitude ever :(

Atmosphere: 1

Food: 1

Service: 1

Lauren B

This is the slowest Dunkin I’ve ever been to… you order on the app and they don’t even know they had an order… even without customers. You have to come in and remind them

Atmosphere: 1

Food: 2

Service: 1

Christopher Grullon

The people here are not good at taking mobile orders. I ordered a coffee roll and blueberry glazed donut in the app and when I went to pick it up the store didn’t have either. False advertising.

Christopher Grullon

The veggie sausage egg and cheese is pretty good, and the avocado toast.

Eldina

Everytime I order an iced caramel latte it tastes different lol. Isn't there a formula that should be followed when making drinks?

Atmosphere: 3

Food: 3

Service: 4

Dina

Everytime I order an iced caramel latte it tastes different lol. Isn't there a formula that should be followed when making drinks?

Atmosphere: 3

Food: 3

Service: 4

Ruth Arnez

The morning lady, I think she needs some sleep,

Atmosphere: 2

Food: 4

Service: 1

E N

It might be different for somebody else. But this place is a mixed bag, depending on who is working. And that goes from the quality of your latte, to the courtesy and customer service. The employees are Indus and most of them I find kind of dry and rude. Again, I say, this is my impression.

LaTanya Bailey

I used to come to this location daily despite the one friendly worker, until recently. On this particular day in September 2023, the friendly worker wasn't there. It was just the male worker who isn't welcoming or friendly at all to me and two very loud, very chatty (in their language) females. I made my order with the man who didn't want to take my order to begin with, and then the waiting game started. The man went in the back while these two were practically arguing. I understand they were also filling online orders, but after 5 minutes of waiting, I had to say something to which I was rudely brushed off by one of the females. When the male came from he back of the store, I asked him if they were aware of my order and this fool.says I don't remember you ordering anything. At this point, I was livid and had to assert my point and demand coffee. Boy, did things move in the direction of me getting my coffee and going about my day. They won, I will not patronize this establishment again. Beware if your skin is brown. I contemplated writing corporate, but I rather not be bothered with even laying eyes on those people.

Atmosphere: 1

Food: 2

Service: 1

David Kosnitzky

Quick svc. Mobile order is a breeze

Atmosphere: 5

Food: 5

Service: 5

gala perez

Worst dunkin ever the attention is horrible

Joseph B

Very nice experience ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Egg and Cheese, Donuts

Ezra Shmuel

The food is as good as a regular dunkin. The service is so bad. And since the place is so small, it's packed with people. It's so tight it's hard to move. I would not recommend you go here.

Atmosphere: 1

Food: 5

Service: 1

Catherine Romero

We went in during a school day at approx 8:15AM and we were next to order. Staff was friendly, courteous, and worked efficiently.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Wake

Natie Elkaim

Exactly what you'd except from a Dunkin Donuts. Right next to college campus, so lines can be long in the morning / noon-time. It's small, but you could theoretically sit down for a couple min, but not really a spot to meet up with someone, much more grab-n-go.

Atmosphere: 4

Food: 4

Service: 4

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