It’s just never good like I try to give them plenty chances, honestly, I’d rather just pay more for Starbucks because they can never get it right
Anna Maibaum
Horrible. I go here every day and it is usually a wonderful experience. I ordered something new and was not satisfied. The man behind the counter was extremely rude and unaccommodating. I will NOT be going back.
Horrible customer service for someone who goes there so often. Just saying.
adama barry
Please learn how to make drinks, I’m always so disappointed when I come here. It’s so annoying
Atmosphere: 2
Food: 1
Service: 4
Amy Shrestha
Decent donuts. Horrible customer service and overcharged me more than double of the actual price of what I got. Also heard that the place is pretty dirty and sanitation is horrible.
Maya Kardashian
Very nice & good quick service
palash das
Friendly Castomar services
Kara Connolly
Horrible - DO NOT order ahead here. I was just there today (approx 130p 12/9) & I order ahead bc I dont have time to wait. I get there to pick up my order and theres a stranger drinking a coffee w my name on it!
When I went to the counter to tell them the MISTAKE THEY MADE giving my paid product to another customer the employee acted like she didnt understand English and pointed for me to wait on line!?!?
Suffice to say I never recieved my order and I emailed DD but just letting other ppl know STEER CLEAR! if you dont wait an outrageous amount of time then they give your stuff away - always an issue and the employees have no etiquette they act like I'm bothering them lol.
Atmosphere: 1
Food: 1
Service: 1
Bahodur Ganiev
Bud castemer grill badd
Atmosphere: 1
Food: 1
Service: 1
Cassandra Chandrabhan
6 years ago I rated this place 5 stars. My rating still holds true. Fast, efficient, food is always good. Never burnt or overdone. And always generous portions with certain items. Also they have the best prices compared to other locations nearby.
The guy messed up my drink and ended up overcharging me by adding some add-ons I didn't ask for and didn't want. We immediately pointed it out but both he and his supervisor (who was observing the whole situation) refused to even acknowledge the mistake, let alone give us the correct order. The manager just looked away unbothered. They acted quite rude overall, I would avoid this place.
Service: 1
Adriana A.
I like the donuts and breads here but the assorted munchkins were just 10 of the same type. Sucked but I just guessed they didn’t have the others on-hand.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Ashley bright
Mess up on my order way to much I pay for extra add ins I don’t receive.
Atmosphere: 4
Food: 3
Service: 3
Tenyn
Lied to me saying they can switch the pork with turkey in the empanada. If they had said no I would have ordered my usual.
The tacos had great flavor.
It’s just never good like I try to give them plenty chances, honestly, I’d rather just pay more for Starbucks because they can never get it right
Horrible. I go here every day and it is usually a wonderful experience. I ordered something new and was not satisfied. The man behind the counter was extremely rude and unaccommodating. I will NOT be going back.
Horrible customer service for someone who goes there so often. Just saying.
Please learn how to make drinks, I’m always so disappointed when I come here. It’s so annoying
Atmosphere: 2
Food: 1
Service: 4
Decent donuts. Horrible customer service and overcharged me more than double of the actual price of what I got. Also heard that the place is pretty dirty and sanitation is horrible.
Very nice & good quick service
Friendly Castomar services
Horrible - DO NOT order ahead here. I was just there today (approx 130p 12/9) & I order ahead bc I dont have time to wait. I get there to pick up my order and theres a stranger drinking a coffee w my name on it!
When I went to the counter to tell them the MISTAKE THEY MADE giving my paid product to another customer the employee acted like she didnt understand English and pointed for me to wait on line!?!?
Suffice to say I never recieved my order and I emailed DD but just letting other ppl know STEER CLEAR! if you dont wait an outrageous amount of time then they give your stuff away - always an issue and the employees have no etiquette they act like I'm bothering them lol.
Atmosphere: 1
Food: 1
Service: 1
Bud castemer grill badd
Atmosphere: 1
Food: 1
Service: 1
6 years ago I rated this place 5 stars. My rating still holds true. Fast, efficient, food is always good. Never burnt or overdone. And always generous portions with certain items. Also they have the best prices compared to other locations nearby.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The guy messed up my drink and ended up overcharging me by adding some add-ons I didn't ask for and didn't want. We immediately pointed it out but both he and his supervisor (who was observing the whole situation) refused to even acknowledge the mistake, let alone give us the correct order. The manager just looked away unbothered. They acted quite rude overall, I would avoid this place.
Service: 1
I like the donuts and breads here but the assorted munchkins were just 10 of the same type. Sucked but I just guessed they didn’t have the others on-hand.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Mess up on my order way to much I pay for extra add ins I don’t receive.
Atmosphere: 4
Food: 3
Service: 3
Lied to me saying they can switch the pork with turkey in the empanada. If they had said no I would have ordered my usual.
Worst customer service ever.
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