Dunkin'

130 Church St, New York
(212) 608-3512

Recent Reviews

Ashley bright

Mess up on my order way to much I pay for extra add ins I don’t receive.

Atmosphere: 4

Food: 3

Service: 3

Tenyn

Lied to me saying they can switch the pork with turkey in the empanada. If they had said no I would have ordered my usual.

Abdoulaye Bah

Worst customer service ever.

Craig Roseman

It's a dunkin. Dint expect too much and you won't be disappointed. Service is better then most.

Atmosphere: 3

Food: 3

Service: 4

Heather A.

went in today for a hot Blk Coffee. good service .. workers were quick & efficient coffee was fresh.. not Bitter .. Pleasant Experience ..

Cassy Posloski

I don’t know what these people are doing but took 3 days to get a iced caramel latte with one customer ahead of me. Then it tasted horrible and this if the drink I get everyday.

Service: 1

Jazmine Aristides

This 5 star rating goes to Mrs. Stephanie that works mornings here! She is so awesome and so sweet and makes the BEST frozen drinks. Granted the machine does the mixing but she rocks at it! Her customer service is top tier! You can tell she enjoys her work! Rather it’s busy are not she’s always smiling! Keep up the good work Stephanie! You ROCK!!

Food: 5

Service: 5

Nicolò Albasini

This was my first ever Dunkin'. Didn't have any particular expectation, but I enjoyed it!

Undercover Astrology

04/14/23I used a DD rewards app offer and got a free medium iced coffee $3.85 with purchase. The iced coffee was as I ordered. The $1.95 Bavarian Creme donut I ordered wasn't fresh, was rather small and hard. No sitting area. There is a small counter to stand at. No public restrooms.

Atmosphere: 3

Food: 2

Service: 5

Marcos Kruger

These guys here work hard. It can be very busy in the morning so order in advance or plan ahead. It’s easy to get frustrated but be understanding of how busy it gets. And they always get my drinks right and it always tastes great. I’ve had bad DD experiences in other places. These guys care about their customers. Nice and friendly worker, lady at register in the weekday morning is attentive and will come around while you wait to make sure you are being taken care of! Wonderful workers accommodated because I waited too long

ivana

Great food and amazing staff. Today they ran out of white cheddar cheese for a wrap I ordered every day, and to make up for it they gave me 5 free munchkins. THAT is quality customer service! Thank you guys for making me happy almost every day.

John Clayton

Obviously this isn’t a place to expect gourmet. We ordered an Avocado Sandwich as well as Avocado Toast - the toast came and they didn’t deliver the Sandwich. When I asked where the sandwich was it turned into a big discussion and I was asked to return the Toast so they could make the sandwich. Illogical. They refused to understand we had ordered both. Long story short is that I felt they tried to fool us into buying the sandwich again. We used the experience to teach our kids that the world isn’t fair. There’s always good even when the experience is rubbish :-)

Bria

Kind of rude customer service. Food and drinks are as expected quality

Chadd Dexter

A nice man opened the door for everyone for at least 20 mins outside

Atmosphere: 3

Food: 5

Service: 4

richard clinkscales

Would be alot better if the employees were more diverse.the customer service from the staff in this and other locations need to learn from other ethnic groups . I feel discriminated against when I come to a place and feel unwanted and I come to spend my

Atmosphere: 1

Food: 2

Service: 1

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