Overall a great brunch gem. Service is pretty good depending on who you get. Music is good tho and the food is always a hit for me I’ve tried the Shakshuka and the smoked salmon board both dishes were 5/5
Atmosphere: 5
Food: 5
Service: 4
Kirill Petrov
Didn't honor reservation. Had reservation weeks ahead of time, email confirmation, text message confirmation. When showed up was told they wouldn't honor it.
Chelsi Kitchen
Guess a reservation in advance isn’t enough to be served here. They confirmed my reservation 3 times and I arrived with my family to be greeted doorman who said there’s a private event and they’re not honoring my reservation. Now, my family of four that traveled here from Indiana, is finding a new spot. Basically, they don’t care enough even to cancel your reservation. They will wait until you show up and just not honor it at all.
Atmosphere: 1
Food: 1
Service: 1
Vanessa McLaughlin
My mother and I made a last-minute reservations here before catching a show. This place was incredible. All the staff were so incredibly friendly to us and made sure we had the best time. And we did!! Stunning view, incredible vibe, fun, and delicious - our experience here was the cherry on top of our trip to NYC.
Atmosphere: 5
Food: 5
Service: 5
Begoña
No nos avisaron que el rooftop estaba cerrado por evento privado. Tampoco nos avisaron que la cocina estaba cerrada hasta después de haber pedido las bebidas
Sarah
The main bar room and side terrace are lovely, however there are issues that need to be addressed. First, the hospitality starts off very poorly with the rude elevator attendant who questions every guest making them feel they have no right to be there. This is the second time I've had this experience, and all my guests had similar experiences with the attendant trying to come upstairs. Secondly, the cocktails were very expensive and off (poor sugar to acid ratio), the food was also very mediocre, reheated in a microwave? Third, the rooms were pretty dead and there was more staff than patrons. Strange for a Wednesday when every other local rooftop bar was fully booked. Maybe because everyone knows Elsie hasn't figured out how to create a hospitable environment worth the prices.
Ira Margulies
Had a reservation for 2 weeks. Even got a text reminder 30 mins before. When we got there we were told there was a party upstairs and we wouldn’t be able to go up for an hour or more. What a joke.
Service: 1
Yazmine
bad service and bad food the waiter took out order and we never saw her again waited 15min for a vodka cranberry when there was no one else there and the food was gross
Lipi
loved everything about this place except that their live music band was way too close to the tables making it hard to converse with each other
Ana Flores
Nice spot with a great view of NYC 's skyline. Live music, Salsa house band, novice dancers. A mature place with a lounge area.
Extremely nice staff and a gorgeous location. All of our dishes were excellent, but the decision to order the tiramisu pancakes for the table was a win!
Hyeyoung
Service and drinks were great!! A little loud in the lounge area but could be due to Halloween Parry.
Karen Jones Citywealth
Went for a private party was very nice. Pretty bar. Lots of seating. Nice staff. Elegant for a corporate party.
Atmosphere: 5
Food: 5
Service: 5
Jasmyne Waddy
Totally unreliable. Cancelled a surprise birthday dinner the day of, after confirming in writing via email with my brother. Terrible customer service. I’d skip this spot if you’re planning anything important. Ridiculous lack of customer service, communication, and promptness !!!
Jayla Barton
Elsie’s staff and management cancelled a confirmed reservation just hours before someone’s 30th birthday — with no offer to fix it and no genuine apology. Think twice before trusting them with any important occasion for you or your loved ones!
Overall a great brunch gem. Service is pretty good depending on who you get. Music is good tho and the food is always a hit for me I’ve tried the Shakshuka and the smoked salmon board both dishes were 5/5
Atmosphere: 5
Food: 5
Service: 4
Didn't honor reservation. Had reservation weeks ahead of time, email confirmation, text message confirmation. When showed up was told they wouldn't honor it.
Guess a reservation in advance isn’t enough to be served here. They confirmed my reservation 3 times and I arrived with my family to be greeted doorman who said there’s a private event and they’re not honoring my reservation. Now, my family of four that traveled here from Indiana, is finding a new spot. Basically, they don’t care enough even to cancel your reservation. They will wait until you show up and just not honor it at all.
Atmosphere: 1
Food: 1
Service: 1
My mother and I made a last-minute reservations here before catching a show. This place was incredible. All the staff were so incredibly friendly to us and made sure we had the best time. And we did!! Stunning view, incredible vibe, fun, and delicious - our experience here was the cherry on top of our trip to NYC.
Atmosphere: 5
Food: 5
Service: 5
No nos avisaron que el rooftop estaba cerrado por evento privado. Tampoco nos avisaron que la cocina estaba cerrada hasta después de haber pedido las bebidas
The main bar room and side terrace are lovely, however there are issues that need to be addressed. First, the hospitality starts off very poorly with the rude elevator attendant who questions every guest making them feel they have no right to be there. This is the second time I've had this experience, and all my guests had similar experiences with the attendant trying to come upstairs. Secondly, the cocktails were very expensive and off (poor sugar to acid ratio), the food was also very mediocre, reheated in a microwave? Third, the rooms were pretty dead and there was more staff than patrons. Strange for a Wednesday when every other local rooftop bar was fully booked. Maybe because everyone knows Elsie hasn't figured out how to create a hospitable environment worth the prices.
Had a reservation for 2 weeks. Even got a text reminder 30 mins before. When we got there we were told there was a party upstairs and we wouldn’t be able to go up for an hour or more. What a joke.
Service: 1
bad service and bad food the waiter took out order and we never saw her again waited 15min for a vodka cranberry when there was no one else there and the food was gross
loved everything about this place except that their live music band was way too close to the tables making it hard to converse with each other
Nice spot with a great view of NYC 's skyline. Live music, Salsa house band, novice dancers. A mature place with a lounge area.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Extremely nice staff and a gorgeous location. All of our dishes were excellent, but the decision to order the tiramisu pancakes for the table was a win!
Service and drinks were great!! A little loud in the lounge area but could be due to Halloween Parry.
Went for a private party was very nice. Pretty bar. Lots of seating. Nice staff. Elegant for a corporate party.
Atmosphere: 5
Food: 5
Service: 5
Totally unreliable. Cancelled a surprise birthday dinner the day of, after confirming in writing via email with my brother. Terrible customer service. I’d skip this spot if you’re planning anything important. Ridiculous lack of customer service, communication, and promptness !!!
Elsie’s staff and management cancelled a confirmed reservation just hours before someone’s 30th birthday — with no offer to fix it and no genuine apology. Think twice before trusting them with any important occasion for you or your loved ones!
Atmosphere: 1
Food: 1
Service: 1
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