I went to Everdene Bar with friends on a late summer evening and loved it. The hostess, Guialem, greeted us with a big smile, and our waiter Dawn took great care of us. The cocktails were excellent. I especially enjoyed the vodka gimlet and a strawberry drink(I can’t remember the name). The terrace was amazing for the weather. My only feedback is I prefer adding the tip myself instead of having it included as a service fee. Overall, a great spot to enjoy with friends!
Atmosphere: 5
Food: 5
Service: 4
Emily Shouse
Terrible customer service. We stayed at the hotel and went to this attached bar twice and both times the staff disappeared and took forever to bring orders out, forgot to put in orders, and refused to come out to take our drink orders during happy hour until 2 minutes after happy hour and made a point after ordering to say “it’s no longer happy hour just so you know.” Very disappointing for how much you pay- 4 shrimps for almost $30?! Ridiculous.
Service: 1
Hannah
The rooftop experience here was only ok. I had hoped its a bit higher up from pictures seen here. It also looks more luxurious on the pictures than in real life. Cocktails were ok but nothing special. The service was fine as well but not very attentive.
Atmosphere: 3
Food: 3
Service: 3
Johnny Caruso
Not impressed at all. The stars I did give was for the atmosphere, great overall vibe. Cocktails were good. But it kind of went downhill from there. The server kept forgetting things. We ordered bottled water, poured us tap, I asked for my drink to be made a certain way, didn't happen, my colleague asked if they had a certain sauce for his calamari at first, he forgot and then brought something else. Said calamari was 75% legs, don't mind them, but not when it's most of the dish (who does that). The Virgin brand brings a certain level of expectations, and when 2 people spend over $250 ( and an auto gratuity) for two appetizers and a couple of cocktails, you expect a certain level of quality. Wasn't what we received.
Atmosphere: 4
Food: 2
Service: 2
Susan Oludele
Dawn was so amazing. What a great server 10 out of 10.
Atmosphere: 5
Food: 5
Service: 5
Dimi P
$20 for a virgin drink, with 20% auto gratuity 🫠🫠🫠🫠
Atmosphere: 1
Food: 1
Service: 1
Henrietta Vincze
Exactly what we’re looking for for our girls’ night out: nice music, a place to chitchat, and a view of a beautiful skyline.
Atmosphere: 5
Food: 5
Service: 5
Calvin Burnett
I recently visited the Virgin hotel for the first time. The service was amazing! Jordan in hospitality made the experience five star with excellent service and accommodation! I recommend this place to all newcomers of Manhattan. Top tier is an understatement! I’d give it 10 stars if possible!
Atmosphere: 5
Food: 5
Service: 5
Laurent L.
Great breakfast experience despite a wait for a table. The food was very good and we received excellent service from Anika.
Atmosphere: 4
Food: 5
Service: 5
Jodi Brockington
ANNUAL WMG BOARD GATHERING WMG Board members at The Virgin Hotel was amazing! Each year, the WMG Board gathers in person to reconnect, share ideas, and celebrate the power of community. We had an amazing time and looking forward to future events!
This spot is super nice and the outdoor rooftop was a perfect vibe. Wish I could go here everyday. And shout out to the servers and the manager really cool. Def goin to the pool asap
Atmosphere: 5
Food: 5
Service: 5
Paula Jones
I love everything about this hotel. I frequent NY often and the Virgin Hotel is always my go to. The outdoor bar serves a great cocktail and I love to get some nibbles and soak up the atmosphere and view. Jordan the manager is always very welcoming and happy to have a chat no matter how busy he is. The pool area albeit a little small is a delight. Soaking up the sun in NY and dipping in & out of the water right in front of the Empire State Building - wow! Again all overseen by Jordan a manager with a passion for what he does. Thank you! Can’t wait to return.
Atmosphere: 5
Food: 5
Service: 5
ashley harseim
I came to the hotel bar Everdene for a special album release party a music artist was having. These parties can be a bit hectic at times with us fans. Jordan particularly stood out, he noticed right away there was a bit of confusion while guest were arriving and handled it swiftly. I had the pleasure to introduce myself to him and talk about the party. He and the other staff under his team were all very very kind and made sure we all had a great night. Things were as organized as they could be since we all wanted to meet the artist lol and the staff were on top of everything from asking if anyone needed anything, keeping it as cool as they could and getting any spills cause oh boy was a time had and some drinks were dropped! All and all I will definitely go back to the hotel for an event and probably to stay just because of the hospitality I experienced from Jordan and the staff there that night!
Atmosphere: 5
Service: 4
Samuel Ramazani
I had lunch here the other day and thoroughly enjoyed myself. Jordan had made my experience at Virgin amazing. Elif is also out of this world! These people have really made a home for me at Virgin hotels.
Atmosphere: 5
Food: 5
Service: 5
Danielle Gibbs
So impressed by the service at the Virgin Hotel. Spent a gorgeous day by the pool with exceptional service from Alejandro. General manager Jordan also offers a professional, warm welcome to all his guests making you feel relaxed and cared for. Pool area is stylish, fun and has great music. Drinks and food are 10/10. Will be back in a heartbeat.
I went to Everdene Bar with friends on a late summer evening and loved it. The hostess, Guialem, greeted us with a big smile, and our waiter Dawn took great care of us. The cocktails were excellent. I especially enjoyed the vodka gimlet and a strawberry drink(I can’t remember the name). The terrace was amazing for the weather. My only feedback is I prefer adding the tip myself instead of having it included as a service fee. Overall, a great spot to enjoy with friends!
Atmosphere: 5
Food: 5
Service: 4
Terrible customer service. We stayed at the hotel and went to this attached bar twice and both times the staff disappeared and took forever to bring orders out, forgot to put in orders, and refused to come out to take our drink orders during happy hour until 2 minutes after happy hour and made a point after ordering to say “it’s no longer happy hour just so you know.” Very disappointing for how much you pay- 4 shrimps for almost $30?! Ridiculous.
Service: 1
The rooftop experience here was only ok. I had hoped its a bit higher up from pictures seen here. It also looks more luxurious on the pictures than in real life. Cocktails were ok but nothing special. The service was fine as well but not very attentive.
Atmosphere: 3
Food: 3
Service: 3
Not impressed at all. The stars I did give was for the atmosphere, great overall vibe. Cocktails were good. But it kind of went downhill from there. The server kept forgetting things. We ordered bottled water, poured us tap, I asked for my drink to be made a certain way, didn't happen, my colleague asked if they had a certain sauce for his calamari at first, he forgot and then brought something else. Said calamari was 75% legs, don't mind them, but not when it's most of the dish (who does that). The Virgin brand brings a certain level of expectations, and when 2 people spend over $250 ( and an auto gratuity) for two appetizers and a couple of cocktails, you expect a certain level of quality. Wasn't what we received.
Atmosphere: 4
Food: 2
Service: 2
Dawn was so amazing. What a great server 10 out of 10.
Atmosphere: 5
Food: 5
Service: 5
$20 for a virgin drink, with 20% auto gratuity 🫠🫠🫠🫠
Atmosphere: 1
Food: 1
Service: 1
Exactly what we’re looking for for our girls’ night out: nice music, a place to chitchat, and a view of a beautiful skyline.
Atmosphere: 5
Food: 5
Service: 5
I recently visited the Virgin hotel for the first time. The service was amazing! Jordan in hospitality made the experience five star with excellent service and accommodation! I recommend this place to all newcomers of Manhattan. Top tier is an understatement! I’d give it 10 stars if possible!
Atmosphere: 5
Food: 5
Service: 5
Great breakfast experience despite a wait for a table. The food was very good and we received excellent service from Anika.
Atmosphere: 4
Food: 5
Service: 5
ANNUAL WMG BOARD GATHERING
WMG Board members at The Virgin Hotel was amazing!
Each year, the WMG Board gathers in person to reconnect, share ideas, and celebrate the power of community. We had an amazing time and looking forward to future events!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This spot is super nice and the outdoor rooftop was a perfect vibe. Wish I could go here everyday. And shout out to the servers and the manager really cool. Def goin to the pool asap
Atmosphere: 5
Food: 5
Service: 5
I love everything about this hotel. I frequent NY often and the Virgin Hotel is always my go to. The outdoor bar serves a great cocktail and I love to get some nibbles and soak up the atmosphere and view. Jordan the manager is always very welcoming and happy to have a chat no matter how busy he is.
The pool area albeit a little small is a delight. Soaking up the sun in NY and dipping in & out of the water right in front of the Empire State Building - wow! Again all overseen by Jordan a manager with a passion for what he does. Thank you! Can’t wait to return.
Atmosphere: 5
Food: 5
Service: 5
I came to the hotel bar Everdene for a special album release party a music artist was having. These parties can be a bit hectic at times with us fans. Jordan particularly stood out, he noticed right away there was a bit of confusion while guest were arriving and handled it swiftly. I had the pleasure to introduce myself to him and talk about the party. He and the other staff under his team were all very very kind and made sure we all had a great night. Things were as organized as they could be since we all wanted to meet the artist lol and the staff were on top of everything from asking if anyone needed anything, keeping it as cool as they could and getting any spills cause oh boy was a time had and some drinks were dropped! All and all I will definitely go back to the hotel for an event and probably to stay just because of the hospitality I experienced from Jordan and the staff there that night!
Atmosphere: 5
Service: 4
I had lunch here the other day and thoroughly enjoyed myself. Jordan had made my experience at Virgin amazing. Elif is also out of this world! These people have really made a home for me at Virgin hotels.
Atmosphere: 5
Food: 5
Service: 5
So impressed by the service at the Virgin Hotel. Spent a gorgeous day by the pool with exceptional service from Alejandro. General manager Jordan also offers a professional, warm welcome to all his guests making you feel relaxed and cared for. Pool area is stylish, fun and has great music. Drinks and food are 10/10. Will be back in a heartbeat.
Atmosphere: 5
Food: 5
Service: 5
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