I like the concept of this service, especially when you have a group or even a couple who wants different things. I ordered pickup on a weekday close to 12pm, by order was ready in 10 minutes. I received a text when it was ready. The pricing isn't ridiculous for nyc given the restaurants/chefs. I ordered a shroom cheesesteak from Fred's meat & bread. The bread was soft, the steak must have been so chopped I had a hard time distinguishing it from the mushroom. When I picked it up, the pickup store seemed clean.
Ru
staff are very nice HOWEVER we waited over 15 minutes for old bay fries…. and it was a criminally small amount….. corporate, get it together!
Atmosphere: 2
Food: 1
Service: 5
Steven S.
Went here tonight and after a 20 minute walk got to the counter to be told I could only order online. Was told it was quick. Just download the app and order. I told the guy standing before the register that this was just silly. I just wanted a cheeseburger and fries. Downloaded the app and the ordering was multi step and not intuitive. Then they wanted my name and email. Then they wanted more contact info. Then they wanted credit card info It's at this point that I told the guy standing by the register that because their process truly sucked I was gone. Don't bother with a place that cares so little about their customers. I'm sure they'll respond with some lame apology but that does not get me the cheeseburger I wanted. And lame apologies are just tasteless
Emi T
Good food, good portions, and great customer service (meaning it's not a robot or just someone offering a refund but actually listening and commenting on the feedback you give to them). I ordered a Korean cheesesteak sandwich and garlic fries for the first time. Wish there were more kimchi so it tastes more Korean than a regular cheesesteak, garlic fries were given a huge portion for the price and were very crunchy even if it wasn't hot when it arrived. Will definitely try other menus for sure.
L L
Not a shop, only sold online.
Erika Joyce
I've ordered the Bacon Stack and the fries 4x. Always enjoyable; always consistent.
Sahil Vora
Tried the Falafel Burger, it's amazing! The packaging could be better, but the burger is fantastic. Love the green chutney it has. Have had it 3-4 times now.Vegetarian options: Falafel Burger is fantastic!!
I like the concept of this service, especially when you have a group or even a couple who wants different things. I ordered pickup on a weekday close to 12pm, by order was ready in 10 minutes. I received a text when it was ready. The pricing isn't ridiculous for nyc given the restaurants/chefs. I ordered a shroom cheesesteak from Fred's meat & bread. The bread was soft, the steak must have been so chopped I had a hard time distinguishing it from the mushroom. When I picked it up, the pickup store seemed clean.
staff are very nice HOWEVER we waited over 15 minutes for old bay fries…. and it was a criminally small amount….. corporate, get it together!
Atmosphere: 2
Food: 1
Service: 5
Went here tonight and after a 20 minute walk got to the counter to be told I could only order online. Was told it was quick. Just download the app and order. I told the guy standing before the register that this was just silly. I just wanted a cheeseburger and fries. Downloaded the app and the ordering was multi step and not intuitive. Then they wanted my name and email. Then they wanted more contact info. Then they wanted credit card info It's at this point that I told the guy standing by the register that because their process truly sucked I was gone. Don't bother with a place that cares so little about their customers. I'm sure they'll respond with some lame apology but that does not get me the cheeseburger I wanted. And lame apologies are just tasteless
Good food, good portions, and great customer service (meaning it's not a robot or just someone offering a refund but actually listening and commenting on the feedback you give to them). I ordered a Korean cheesesteak sandwich and garlic fries for the first time. Wish there were more kimchi so it tastes more Korean than a regular cheesesteak, garlic fries were given a huge portion for the price and were very crunchy even if it wasn't hot when it arrived. Will definitely try other menus for sure.
Not a shop, only sold online.
I've ordered the Bacon Stack and the fries 4x. Always enjoyable; always consistent.
Tried the Falafel Burger, it's amazing! The packaging could be better, but the burger is fantastic. Love the green chutney it has. Have had it 3-4 times now.Vegetarian options: Falafel Burger is fantastic!!
Very good food and great service. Friendly staff
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