Gong Cha

12 W 32nd St, New York
(646) 998-4362

Recent Reviews

Sort by
Karla Alicea

If you want an expensive specialty drink, this is the place. The strawberry matcha was delicious. The inside of the store can fit 3-4 people standing. They have a kiosk or cashier to order your drink.

Luca Wu

Tried to ask a question but the worker with glasses yelled at us and said they didn’t have any drinks, only water, and told us to get out. Went to times square instead workers were more mature and calm.

Allison Chang

Lazy staff didn’t open the store even though it was past 11am and I was visibly waiting outside. They looked at me and went back to their phones. Went to Kung Fu Tea across the street and got much better service.

Anjum Farook

Says open till 10:30 but was closed at 9:43

Alejandro Torres

Try that creme brulee strawberry latte‼️ it's absolutely fire. Also, this particular location seems to make it the best

alexa

just a normal bubble tea drink, nothing special. very small place.

C M S

I cant say something special
Good on their milk tea. I ordered the normal
Black pearl milk tea.

The boba pearls taste old,the milk tea itself
Taste bland,tea wasnt been soaked well to release its tea flavor.

I cant say if needed to give a second chance but who knows.🤷🏼‍♀️

Elaine Wong

It’s pretty obvious they use non-dairy creamer. I even specifically requested a version made with just milk, but you can still taste the creamer and additives. Not recommended if you’re looking for a more natural taste.

Sunny Yang

I got the pearl milk tea with 30% sugar. It is the most bland milk tea I’ve ever had. Barely any tea flavor. At least the pearls are soft.

Raneen Raz

Girl at the counter helped us even tho they were closing in 5 minutes. Also lychee tea is excellent.

Ozie Gawsen

Rude staff!! Went there yesterday and the girl on the register has no sense of customer service

Vox Parva

Why do I order bubble tea and they send me tea WITHOUT BUBBLES??? No pearls??? Called, no answer, want a refund

Haohao Wang

Be careful guys. I ordered a drink there two weeks ago and the male staff claimed that my credit card was declined even though it showed accepted. After I asked him to review the charge, he didn’t even look at the machine and he insisted that my credit card was declined and asked me to use another credit card. It ended up both my credit cards were charged?

Atmosphere: 1

Food: 1

Service: 1

Alison C.

boba ratio is bad lol $7 for barely any boba. i nicely asked for more and was asked to pay more :)

Service: 1

MrsKwon P

Tried the taro milk tea with pearls at Gong Cha, and it was delicious! The taro flavor was creamy and sweet, and the pearls were chewy and fresh. A great choice if you're looking for a tasty bubble tea!

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Pearl

Loading...