Grabstein’s Bagels

50 E 96th St, New York

Recent Reviews

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T Cunningham (huhwhatusayt)

DO NOT ORDER HERE ON UBER EATS! Not only did they not have what I ordered. They called to make me aware and when I said to cancel the order the woman on the phone told me to cancel the order through my app which charged me. She stated " it's easier just for you to cancel it" not only will Uber not refund me for food I NEVER RECEIVED they now have been paid for something they didn't even have! Don't waste your MONEY OR TIME

Food: 1

Service: 1

Lessel Merrem

Can’t get the orders right

Atmosphere: 2

Food: 3

Service: 2

Alexa Kafka

Amazing cozy spot to get your morning fuel! Staff is super friendly, vibes are relaxed and welcoming, and the bagel was delicious! Only thing that would make it even better is inside seating!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Everything

Matt Stouffer

The best bagel on the upper East side. Dense but soft. sandwiches are great.

Atmosphere: 5

Food: 5

Service: 5

Bridget Stouffer

Great bagels, clean and cute space. A few tables outside to enjoy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg & Cheese, Egg Everything Bagel

dawn oneal

So good

Atmosphere: 5

Food: 5

Service: 5

Anthony Pavlicko

Super rude customer service. Person taking order has an awful attitude. Need to evaluate staff because this isn’t the first bad review about it.

Atmosphere: 1

Food: 3

Service: 1

Joe Bodine

Very solid bagels

Food: 5

Service: 5

Scott Friedman

They have a really cool design and concept but the food isn't that good. The bagels were bad and their lox was overly fishy

Atmosphere: 5

Food: 2

Service: 3

Gilberto ramos jr

Just wanted an onion or garlic bagel, instead I got attitude and a $18 everything Gluten Free, gummy, hard nasty bagel. Beware there are several other shop with much better food and no attitude. PS the GF cost $4.00 regular bagel is $1.50.

Atmosphere: 3

Food: 2

Service: 2

Brande Plotnick

I stumbled upon this place and was delighted they had vegan cream cheese as an option. I ordered a toasted cinnamon raisin bagel with vegan cream cheese and it was delicious! Didn’t want it to end. Coffee was great too, friendly and efficient service. I’d have loved to sit inside to enjoy since it was lightly raining, that’s why I give 4 stars for atmosphere. Overall still a 5 though because that bagel was so good!

Atmosphere: 4

Food: 5

Service: 5

an YYC

Ordered a caramel latte with almond milk. Found out later that I was given a plain latte with regular milk. Noticed the taste was off and my stomach started to hurt. Went back hoping to get the correct order. The lady with colorful hair and brows insist it was almond milk and she remembered. I questioned her what is the coffee I ordered, she guessed regular latte and kept on saying "yes" even after I told her that was not my order. She was giving me attitude and is very condescending. I returned the coffee, and that's when she said, with attitude, if I wanted her to remake. At this point, I dont feel safe getting anything from her. All I wanted was what I had paid for and enjoyed a morning coffee. :( Maybe it is too much to ask for this establishment.

Atmosphere: 1

Food: 1

Service: 1

Angelica Greco

I recently visited Grabstein’s (longtime local favorite) and had a bad experience! There is a metal pipe sticking out of the wall near the window in an area where customers wait for their orders. I tripped over it and cut my ankle - it started bleeding! Staff didn’t seem to care (and I waited to bring this up until there was no line) and didn’t even have a bandaid.

I never leave reviews like this but this is a serious safety concern! Grabstein’s, please fix this.

Atmosphere: 1

Food: 5

Service: 1

Kyla Scotland

The customer service is absolutely appalling. I got charged $36 dollars which I thought was expensive. When the order came turns out I had three bagels. When I explained I had only ordered one the cashier rudely said I had ordered three as that is what the order said. He was very rude and dismissive. I think I would know if I ordered three bagels. As someone who works in customer service I was shocked at his behaviour. The bagel was nice but not worth the rude service from staff members

Atmosphere: 1

Food: 3

Service: 1

Izzie YYC

Ordered a caramel latte with almond milk. Found out later that I was given a plain latte with regular milk. Noticed the taste was off and my stomach started to hurt. Went back hoping to get the correct order. The lady with colorful hair and brows insist it was almond milk and she remembered. I questioned her what is the coffee I ordered, she guessed regular latte and kept on saying "yes" even after I told her that was not my order. She was giving me attitude and is very condescending. I returned the coffee, and that's when she said, with attitude, if I wanted her to remake. At this point, I dont feel safe getting anything from her. All I wanted was what I had paid for and enjoyed a morning coffee. :( Maybe it is too much to ask for this establishment.

Atmosphere: 1

Food: 1

Service: 1

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Grabstein’s Bagels

50 E 96th St, New York, NY 10128