A great experiencial dining event for us while on vacation in NY. We first were introduced to this on a Walking Tour of Hell's Kitchen and wanted to return for a meal. It was great!
Malcolm
Great experience especially for family outings and get togethers. Will definitely recommend and will come back.
Serene
Our waiter Memo, was horrible. He was rude to us, did not fill our waters, did not change our grill or do anything we asked. We were also forced at a table with 1 grill when we specifically asked for 2 grills because we had a vegetarian in the group and did not want her food cooked next to it, so she only ordered cooked foods. He was grumpy, and lied to me about what coupons could be used when I have always been able to use my double rewards and a couple for money off. It was a horrible experience and we don't want to come back. And me and my husband always come here & used to love it a lot. We also had to wait 40 mins standing from when we had our reservation time, and they still shoved us into a booth.We had Memo as our waiter and he was absolutely horrible and extremely rude. From the moment we sat down, his attitude made my group uncomfortable, we were honestly scared to even order more food because of how he spoke to us. He got visibly irritated if we didn't order in the exact way he wanted (for example, I ordered rice first and he snapped, “I asked for MEATS”). Totally uncalled for. To make things worse, we waited 40 minutes past our reservation time for a table. We were a group of six and had a vegetarian with us, and we had specifically requested a second grill in the notes, but they shoved us into a booth with only one grill. That forced our vegetarian friend to order cooked non-meat dishes instead of grilling with us. Memo never came back after taking our order. No water refills, no straws after asking, no grill change, no checking in, nothing. He didn't even ask if we wanted to order more food, but he conveniently reappeared at the end when it was time for the bill and the tip. He also lied about the coupon policy. I had just used the same rewards and $3 off coupon the night before with my husband (we're regulars and have always loved this place), but Memo refused to honor it this time and insisted I couldn't combine them.
Hailey
We had a reservation but they sat us 30 minutes late and we almost missed curtain at our Broadway show. The staff did not communicate well and the food was mediocre (what I was able to eat before dashing off to the theater). Not worth it.
Jocelyn
Great fun with my 6 year old! We loved getting to grill our own food - smores were wonderful
felicia
Gyu-Kaku Japanese BBQ did not disappoint. We were seated promptly, the waiter was efficient and courteous. The food was very good and plentiful. We had some people at our table with a food allergy, and the waiter was diligent in making sure all the food brought to our table was safe for all to eat. He anticipated what we needed but was never in our faces and did not rush us through the courses. It was fun to BBQ our food at our own table. I would recommend this to anyone who would like to try something different and fun.
LL
Most concern is the food quality, really bad. Most of the meat are chewy and had to spit out. Terrible
Barbara Thomas
You got a five from me Barbara
Atmosphere: 5
Food: 5
Service: 5
Lydia
Food was delicious and the waitstaff was courteous and helpful! This was our first experience like this so the help was appreciated. Our waitress was Miumiu and she was great.
Eaindra Kyaw Thu
This is my most favorite BBQ. I used to order Sumakara Pork alot if I am not wrong and spicy shrimp. You can’t go wrong with their chessy butter corn too. I have been here three times. So first time was completely okay. But the second time, we got served by New server. He spilled all the water on me but didn’t even apologize to me and seems like he want to hide it.( He doesn’t come right away to mob the water too). I was sitting in wet, this is kinda feel annoying to me. Anyway, this is his first day(Maybe). So I forgave him. Right now this time, server name is Sonam G*. He treated us like we are coming his home to eat free. His tone was really making me uncomfortable whenever we ordered more. After we ordered third round, he said “this is the last to order okay”. I mean this is buffet and never heard something like that. He doesn’t know I have been in here for at least three times. If it is policy, he should explain me from the start. I don't know something is really off with him. Overall, foods are delicious and service is depends on who you get.
Miriam our server was amazing. Made us feel very welcome and laugh throughout the whole meal. Nice work Miriam!
Atmosphere: 5
Food: 5
Service: 5
funkbeat95
Miriam was an absolute star server. She was helpful from start to finish, even offering to help cook our food. It was the perfect place for me and my friends on our business trip.
Atmosphere: 5
Food: 5
Service: 5
Robyn Laud
Miriam was fantastic, best waitress!!!
Atmosphere: 5
Food: 5
Service: 5
Lydia Pert
We love Gyu-Kaku. The quality and value are both there, and it's just a really fun experience. It's a great place to take visiting family so we can spend time together over a nice meal without feeling rushed out. It's our go-to spot before or after shows
A great experiencial dining event for us while on vacation in NY. We first were introduced to this on a Walking Tour of Hell's Kitchen and wanted to return for a meal. It was great!
Great experience especially for family outings and get togethers. Will definitely recommend and will come back.
Our waiter Memo, was horrible. He was rude to us, did not fill our waters, did not change our grill or do anything we asked. We were also forced at a table with 1 grill when we specifically asked for 2 grills because we had a vegetarian in the group and did not want her food cooked next to it, so she only ordered cooked foods. He was grumpy, and lied to me about what coupons could be used when I have always been able to use my double rewards and a couple for money off. It was a horrible experience and we don't want to come back. And me and my husband always come here & used to love it a lot. We also had to wait 40 mins standing from when we had our reservation time, and they still shoved us into a booth.We had Memo as our waiter and he was absolutely horrible and extremely rude. From the moment we sat down, his attitude made my group uncomfortable, we were honestly scared to even order more food because of how he spoke to us. He got visibly irritated if we didn't order in the exact way he wanted (for example, I ordered rice first and he snapped, “I asked for MEATS”). Totally uncalled for. To make things worse, we waited 40 minutes past our reservation time for a table. We were a group of six and had a vegetarian with us, and we had specifically requested a second grill in the notes, but they shoved us into a booth with only one grill. That forced our vegetarian friend to order cooked non-meat dishes instead of grilling with us. Memo never came back after taking our order. No water refills, no straws after asking, no grill change, no checking in, nothing. He didn't even ask if we wanted to order more food, but he conveniently reappeared at the end when it was time for the bill and the tip. He also lied about the coupon policy. I had just used the same rewards and $3 off coupon the night before with my husband (we're regulars and have always loved this place), but Memo refused to honor it this time and insisted I couldn't combine them.
We had a reservation but they sat us 30 minutes late and we almost missed curtain at our Broadway show. The staff did not communicate well and the food was mediocre (what I was able to eat before dashing off to the theater). Not worth it.
Great fun with my 6 year old! We loved getting to grill our own food - smores were wonderful
Gyu-Kaku Japanese BBQ did not disappoint. We were seated promptly, the waiter was efficient and courteous. The food was very good and plentiful. We had some people at our table with a food allergy, and the waiter was diligent in making sure all the food brought to our table was safe for all to eat. He anticipated what we needed but was never in our faces and did not rush us through the courses. It was fun to BBQ our food at our own table. I would recommend this to anyone who would like to try something different and fun.
Most concern is the food quality, really bad. Most of the meat are chewy and had to spit out. Terrible
You got a five from me Barbara
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and the waitstaff was courteous and helpful! This was our first experience like this so the help was appreciated. Our waitress was Miumiu and she was great.
This is my most favorite BBQ. I used to order Sumakara Pork alot if I am not wrong and spicy shrimp. You can’t go wrong with their chessy butter corn too. I have been here three times. So first time was completely okay. But the second time, we got served by New server. He spilled all the water on me but didn’t even apologize to me and seems like he want to hide it.( He doesn’t come right away to mob the water too). I was sitting in wet, this is kinda feel annoying to me. Anyway, this is his first day(Maybe). So I forgave him. Right now this time, server name is Sonam G*. He treated us like we are coming his home to eat free. His tone was really making me uncomfortable whenever we ordered more. After we ordered third round, he said “this is the last to order okay”. I mean this is buffet and never heard something like that. He doesn’t know I have been in here for at least three times. If it is policy, he should explain me from the start. I don't know something is really off with him. Overall, foods are delicious and service is depends on who you get.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Miriam our server was amazing. Made us feel very welcome and laugh throughout the whole meal.
Nice work Miriam!
Atmosphere: 5
Food: 5
Service: 5
Miriam was an absolute star server. She was helpful from start to finish, even offering to help cook our food. It was the perfect place for me and my friends on our business trip.
Atmosphere: 5
Food: 5
Service: 5
Miriam was fantastic, best waitress!!!
Atmosphere: 5
Food: 5
Service: 5
We love Gyu-Kaku. The quality and value are both there, and it's just a really fun experience. It's a great place to take visiting family so we can spend time together over a nice meal without feeling rushed out. It's our go-to spot before or after shows
Atmosphere: 5
Food: 5
Service: 5
Great food and great people thanks Demi
Atmosphere: 5
Food: 5
Service: 5
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