We had the kaiseki set. Food was okay but service is super slow. We sat down at 6:15 but didn’t finish until almost 10pm. The dining room was empty prob only like three tables and nobody at the counter. No server was on the floor half the time took them long time to clear plates and had to flag them down to get their attention. Also make sure to double check your receipt before you give them your card because I gave them my card to pay and they charged me for five glasses of champagne when I only ordered three. I wouldn’t have noticed if I didn’t double check the receipt. It started out good but the slow service/attention and overcharging definitely ruined the whole experience for us. The server was also inexperienced don’t really know about the menu, it was surf clams on the dish but server said it was abalone. The manager had the nerve to tell the cc company to charge us the tip we wrote for the original bill instead of giving us the new bill to write the new tip amount, had to let them know to put 20% of the new bill. Went happy left disappointed.
Atmosphere: 5
Food: 4
Service: 1
Dillon Schneider
The food and atmosphere were perfect and they were very accommodating to our party. However our server did not inform us about the last call (however this might be because 3/5 members of our party were having the tasting menu) regardless of this our party wanted to order deserts and a little extra sushi but we couldn't and left hungry.
Excellent food, but our server misremembered our drinks and add ons. It’s located in the basement of a hotel.
All the fish was very fresh. The courses aren’t too sizeable either. The best was the wagyu, perfectly tender. The crab rice was good, had a slight citrus flavor and salmon roe too.
We sat at the counter, but there wasn’t really much to watch as only the starter raw courses and desserts are prepared there. Everything else is made in the back kitchen and brought out, so I think choosing a table is just as fine.
JC K
Most expensive food in the world. 2pcs sushi average price between $22-45. Dinner per person $150+ tip, but food quality worst then other supermarkets.
Atmosphere: 1
Food: 1
Service: 2
Ruei-Yao Sun
The food was average, the service was okay, and it’s a place you can visit once.
Atmosphere: 4
Food: 3
Service: 3
Tian Xu
3stars for desserts. It’s 350 per person after tax/tips but the food was not so good. My friend and I both disliked the sauce and the chirashi they had. The dessert was pretty good.
Atmosphere: 3
Food: 3
Service: 4
Thomas Heather
The sushi and sashimi was of a very high quality. However, I found it to be extremely overpriced; hence the four-star rating. I ordered the amberjack and sea urchin nigiri, which were outstanding. The tuna roll was good but nothing special. The restaurant offers excellent Japanese beers. The service is top notch.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sushi, Uni
Hubert Kuo
The food of set menu is a little bit overpriced and overrated but the service and atmosphere is great!
Atmosphere: 5
Food: 3
Service: 5
Csaba Vanger
Amazing ambient, fantastic food and very kind staff! Absolutely loved it!
Excellent Kaiseki. Mostly classic preparations. Simple and fresh. A lot of seafood from Hokkaido. Deserts were excellent. Good service. The restaurant was recently redone and the new decor/layout is modern and tasteful. Feels like Tokyo. We sat at the bar so we could watch the preparation. Very enjoyable time.
Atmosphere: 5
Food: 5
Service: 5
Evan Pickett
Excellent food and presentation was novel. Service was good but felt like the attentiveness of the staff was just a notch down where it should have been. Atmosphere comes off as classy but seats were just a little uncomfortable. Worst part was that there were some bugs flying around and I had to worry about them getting into my food. Not like an infestation but gnats and I spotted a fly. Despite all of this, I still had a good time and really enjoyed the food. Sashimi was fresh and alcohol selection was large. My favorite part might have been the desert courses (tasty, cute, very refreshing- particularly the strawberry shortcake) which I have attached pictures of in addition to the main courses.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Sashimi
Angela C
Been missing good Japanese food ever since I came back from my Japan trip. I left hakubai disappointed last night . Food was overall below average and nothing to note that was outstanding. however , Ingredients were fresh . My a5 wagyu was a bit overcooked and a bit chewy. Saw the table next to ours and theirs was cooked perfectly pink . The only dish that I enjoyed was the steam egg with uni . The steamed egg was silky smooth . There was a gentleman whom I assume is the manager walking around asking each table how the food was and he didn't bother to come to our table .I thought that was odd...
Atmosphere: 2
Food: 2
Service: 2
G Horelick
Absolutely stunning experience. If you have any appreciation for fine omakase but want to try other refined non-sushi Japanese cuisine options then you absolutely must try kaiseki menu. They even have a sake sommelier. Learned more about sake then I ever thought I’d know in a lifetime. Service, atmosphere, artistry and of course the food are stellar. Try for counter seating to watch the masters in action.
We had the kaiseki set. Food was okay but service is super slow. We sat down at 6:15 but didn’t finish until almost 10pm. The dining room was empty prob only like three tables and nobody at the counter. No server was on the floor half the time took them long time to clear plates and had to flag them down to get their attention. Also make sure to double check your receipt before you give them your card because I gave them my card to pay and they charged me for five glasses of champagne when I only ordered three. I wouldn’t have noticed if I didn’t double check the receipt. It started out good but the slow service/attention and overcharging definitely ruined the whole experience for us. The server was also inexperienced don’t really know about the menu, it was surf clams on the dish but server said it was abalone. The manager had the nerve to tell the cc company to charge us the tip we wrote for the original bill instead of giving us the new bill to write the new tip amount, had to let them know to put 20% of the new bill. Went happy left disappointed.
Atmosphere: 5
Food: 4
Service: 1
The food and atmosphere were perfect and they were very accommodating to our party. However our server did not inform us about the last call (however this might be because 3/5 members of our party were having the tasting menu) regardless of this our party wanted to order deserts and a little extra sushi but we couldn't and left hungry.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sushi, Sashimi, A5 Wagyu, Wagyu Beef
Expected high-end kaiseki, and hakubai delivered
Atmosphere: 5
Food: 5
Service: 5
Excellent food, but our server misremembered our drinks and add ons. It’s located in the basement of a hotel.
All the fish was very fresh. The courses aren’t too sizeable either. The best was the wagyu, perfectly tender. The crab rice was good, had a slight citrus flavor and salmon roe too.
We sat at the counter, but there wasn’t really much to watch as only the starter raw courses and desserts are prepared there. Everything else is made in the back kitchen and brought out, so I think choosing a table is just as fine.
Most expensive food in the world. 2pcs sushi average price between $22-45. Dinner per person $150+ tip, but food quality worst then other supermarkets.
Atmosphere: 1
Food: 1
Service: 2
The food was average, the service was okay, and it’s a place you can visit once.
Atmosphere: 4
Food: 3
Service: 3
3stars for desserts. It’s 350 per person after tax/tips but the food was not so good. My friend and I both disliked the sauce and the chirashi they had. The dessert was pretty good.
Atmosphere: 3
Food: 3
Service: 4
The sushi and sashimi was of a very high quality. However, I found it to be extremely overpriced; hence the four-star rating. I ordered the amberjack and sea urchin nigiri, which were outstanding. The tuna roll was good but nothing special. The restaurant offers excellent Japanese beers. The service is top notch.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sushi, Uni
The food of set menu is a little bit overpriced and overrated but the service and atmosphere is great!
Atmosphere: 5
Food: 3
Service: 5
Amazing ambient, fantastic food and very kind staff! Absolutely loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Tempura, Sashimi, Wagyu Beef, Chawan Mushi, Mochi
Restaurantji Recommends
Amazing and authentic Japanese Kaiseki dining
Food: 5
Excellent Kaiseki. Mostly classic preparations. Simple and fresh. A lot of seafood from Hokkaido. Deserts were excellent. Good service. The restaurant was recently redone and the new decor/layout is modern and tasteful. Feels like Tokyo. We sat at the bar so we could watch the preparation. Very enjoyable time.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and presentation was novel. Service was good but felt like the attentiveness of the staff was just a notch down where it should have been. Atmosphere comes off as classy but seats were just a little uncomfortable. Worst part was that there were some bugs flying around and I had to worry about them getting into my food. Not like an infestation but gnats and I spotted a fly. Despite all of this, I still had a good time and really enjoyed the food. Sashimi was fresh and alcohol selection was large. My favorite part might have been the desert courses (tasty, cute, very refreshing- particularly the strawberry shortcake) which I have attached pictures of in addition to the main courses.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Sashimi
Been missing good Japanese food ever since I came back from my Japan trip. I left hakubai disappointed last night . Food was overall below average and nothing to note that was outstanding. however , Ingredients were fresh . My a5 wagyu was a bit overcooked and a bit chewy. Saw the table next to ours and theirs was cooked perfectly pink . The only dish that I enjoyed was the steam egg with uni . The steamed egg was silky smooth . There was a gentleman whom I assume is the manager walking around asking each table how the food was and he didn't bother to come to our table .I thought that was odd...
Atmosphere: 2
Food: 2
Service: 2
Absolutely stunning experience. If you have any appreciation for fine omakase but want to try other refined non-sushi Japanese cuisine options then you absolutely must try kaiseki menu. They even have a sake sommelier. Learned more about sake then I ever thought I’d know in a lifetime. Service, atmosphere, artistry and of course the food are stellar. Try for counter seating to watch the masters in action.
Atmosphere: 5
Food: 5
Service: 5
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