Was here once before and enjoyed it, so wanted to come back today - unfortunately when we arrived we saw from signs in the window that they're currently closed for renovations. Unfortunately we were not alerted that the place would be closed when making the reservation or in the time leading up to the reservation.
davide cochis
The restaurant is closed and was not specified, much less said when booking online!
LongIslGuy
I reserved a table for Cafe Iguana from their website. It linked to Open Table. I drove 50 miles from Long Island only to find out the restaurant was closed for renovations. No indication on their website and nothing on Open Table to advise of this.
Made a reservation about a month ago. Received a confirmation the day before. Got to the restaurant and it was closed for renovations. How could open table not know that this restaurant was closed. This isn't the first time I've used the app and gotten wrong information. I will never use this app again.
MikeK
I made an OpenTable reservation for Iguana on March 10th and received a confirmation on April 10th. We arrived on April 11th for our confirmed reservation to find the restaurant closed for renovations. Very annoying since it was raining but luckily we found another restaurant nearby where we had an excellent meal. Not sure if the problem was with OpenTable or the restaurant but I was totally unimpressed with how the situation was handled. Either my reservation should not have been accepted or it should have been canceled. After this experience, I doubt I would consider going to Iguana in the future.
attabeck
This is on both Iguana and Open Table Iguana is closed for reservations and has been closed for weeks. We found out the hard way by showing up for our reservation only to find out it is closed. Why the restaurant hadn't told open Table or why Open Table continues to take reservations for a closed restaurant is beyond understanding on our part. It was humiliating for us and our guests who showed up. Also Open Table's website/customer service for an affected diner to complain or resolve such a problem is nonexistent. Shame on Open Table.
AndreaM
Beyond disappointed and frustrated that the restaurant did not update their information as they were closed for renovations when we arrived for our dinner reservation. The app allowed me to make a reservation for a large party and even sent me text messages to confirm the day before and day of. This left us stranded with not enough time to find another restaurant to accommodate our party.
Glen Mc Call
Recently ate here prior to seeing a show at Studio 54.I was impressed by the food - flavorful and prepared to perfection.Staff was polite and professional.I recommend this place. I will be
Atmosphere: 4
Food: 4
Service: 4
Mario Parra
Waiter was rude. Everything we wanted to order he kept saying they were out. After our food came he never showed up again to ask if we wanted more drinks or anything else. When we tried to pay he said he couldn't spilt the bill. Food was definitely not worth the price.
Unfortunately we did not have a pleasant experience at iguana’s. It is no surprise they are closing down next Thursday. We arrived at 9pm and did not receive our food till 11 pm. They did however, give us free shots for the waiting time, which we did appreciate.The food was ok, the drinks were pretty good.Disappointed to say the least.
Atmosphere: 1
Food: 2
Service: 1
Evan Crandle
came with a group and we are all getting sick
Atmosphere: 4
Food: 1
Service: 2
Debbie F.
I had a 6:30 reservation on a Friday night. I arrived at 6:25 and the place was packed - after standing around a while - I finally found a staff member who said they had no tables regardless of reservation. The place was packed and incredibly loud. Fortunately was able to get a table and good bar food across the street at the grisly pear. Iguana was very disappointing.
PAUL WHITLOCK
Great food service and atmosphere ?
Atmosphere: 5
Food: 5
Service: 5
Luis Delgado
I love this place. The food is ok and depends on the day it gets super crowded. Great place to dance and have a good time. If you go to the bar upstairs, Florentino the bartender will take care of you.It’s sad to know they will be closing in May 2024, since the owners sold the building last month ?
Was here once before and enjoyed it, so wanted to come back today - unfortunately when we arrived we saw from signs in the window that they're currently closed for renovations. Unfortunately we were not alerted that the place would be closed when making the reservation or in the time leading up to the reservation.
The restaurant is closed and was not specified, much less said when booking online!
I reserved a table for Cafe Iguana from their website. It linked to Open Table. I drove 50 miles from Long Island only to find out the restaurant was closed for renovations. No indication on their website and nothing on Open Table to advise of this.
Made a reservation about a month ago. Received a confirmation the day before. Got to the restaurant and it was closed for renovations. How could open table not know that this restaurant was closed. This isn't the first time I've used the app and gotten wrong information. I will never use this app again.
I made an OpenTable reservation for Iguana on March 10th and received a confirmation on April 10th. We arrived on April 11th for our confirmed reservation to find the restaurant closed for renovations. Very annoying since it was raining but luckily we found another restaurant nearby where we had an excellent meal. Not sure if the problem was with OpenTable or the restaurant but I was totally unimpressed with how the situation was handled. Either my reservation should not have been accepted or it should have been canceled. After this experience, I doubt I would consider going to Iguana in the future.
This is on both Iguana and Open Table Iguana is closed for reservations and has been closed for weeks. We found out the hard way by showing up for our reservation only to find out it is closed. Why the restaurant hadn't told open Table or why Open Table continues to take reservations for a closed restaurant is beyond understanding on our part. It was humiliating for us and our guests who showed up. Also Open Table's website/customer service for an affected diner to complain or resolve such a problem is nonexistent. Shame on Open Table.
Beyond disappointed and frustrated that the restaurant did not update their information as they were closed for renovations when we arrived for our dinner reservation. The app allowed me to make a reservation for a large party and even sent me text messages to confirm the day before and day of. This left us stranded with not enough time to find another restaurant to accommodate our party.
Recently ate here prior to seeing a show at Studio 54.I was impressed by the food - flavorful and prepared to perfection.Staff was polite and professional.I recommend this place. I will be
Atmosphere: 4
Food: 4
Service: 4
Waiter was rude. Everything we wanted to order he kept saying they were out. After our food came he never showed up again to ask if we wanted more drinks or anything else. When we tried to pay he said he couldn't spilt the bill. Food was definitely not worth the price.
Atmosphere: 2
Food: 2
Service: 1
Great spot for drinks and for dancing !
Atmosphere: 5
Service: 4
Restaurantji Recommends
Unfortunately we did not have a pleasant experience at iguana’s. It is no surprise they are closing down next Thursday. We arrived at 9pm and did not receive our food till 11 pm. They did however, give us free shots for the waiting time, which we did appreciate.The food was ok, the drinks were pretty good.Disappointed to say the least.
Atmosphere: 1
Food: 2
Service: 1
came with a group and we are all getting sick
Atmosphere: 4
Food: 1
Service: 2
I had a 6:30 reservation on a Friday night. I arrived at 6:25 and the place was packed - after standing around a while - I finally found a staff member who said they had no tables regardless of reservation. The place was packed and incredibly loud. Fortunately was able to get a table and good bar food across the street at the grisly pear. Iguana was very disappointing.
Great food service and atmosphere ?
Atmosphere: 5
Food: 5
Service: 5
I love this place. The food is ok and depends on the day it gets super crowded. Great place to dance and have a good time. If you go to the bar upstairs, Florentino the bartender will take care of you.It’s sad to know they will be closing in May 2024, since the owners sold the building last month ?
Atmosphere: 5
Food: 3
Service: 5