IHOP
4168 Broadway, Manhattan
(212) 927-3777
Recent Reviews
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Terrible service, dirty, consider other options to enjoy a better meal and experience
Atmosphere: 1
Food: 2
Service: 1
The worst place
Atmosphere: 1
Food: 1
Service: 1
This place is dirty and ghetto. Food was trash along with the service.
Atmosphere: 1
Food: 1
Service: 1
Good Food Services was perfect
Atmosphere: 5
Food: 5
Service: 5
When I came to get the free pancakes for me and my daughters I was told there not going to give it out before 7pm and it's supposed to stop giving it out before 8 pm
Atmosphere: 3
Service: 1
Recommended dishes: Colorado Omelette
The workers that work their for 12pm are so nice and patient especially the girl at the front desk 🫡
Atmosphere: 4
Food: 5
Service: 5
I’m so stunned by the customer service I received today with my family . We usually come here every Sunday . I’m beyond appalled by waiter behavior he had a horrible attitude . My order came out wrong multiple times .Never in my life received customer service like this !!!!! This was beyond frustrating and unacceptable. Hopefully this can be handled swiftly no one will have to deal with this type of situation on a Sunday again .
Atmosphere: 1
Food: 1
Service: 1
Ya always understaffed with 1 cook in the back left to die and burning pancakes .
Atmosphere: 1
Food: 2
Service: 3
The employees are rude, the silverware is dirty and the food taste old
Atmosphere: 1
Food: 1
Service: 1
I ordered on the app something for myself and my co-worker. During my break I went to pick up my item then brought it back to my store when I realized my chicken sandwich was missing the side, so I already new I had to go back, that's when I decided to look at my sandwich and realized it was full of pickels, I HATE PICKELS!! My sandwich was supposed to have avocado $17 for a sandwich is crazy but I took my chance. I go back to ihop tell the girl in the counter I didn't recieve my side of pancake and my sandwich was wrong. Then they proceed to tell me they didn't have that exact bread for my sandwich nor did they have AVOCADO!!! like the whole reason I purchased the miserable sandwich was because it had at least Avocado. I get my new sandwich with no pickels and the pancakes. When my co-worker tells me her order was wrong too!! I had to make a 3rd trip to ihop during my work hours. Called the store, explained the situation and the manager tells me I can go back and pick up the right order this time. But personally after all the trip and inconvenience, I'm in disbelief that the most that the manager had to tell me was come pick up the order you should've recieve in the first place. Like you should've offered something complimentary for everything I just went through!! She at least suggested to ask for a refund through the app .
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
New management has made no difference just send them all home.
Atmosphere: 3
Food: 3
Service: 1
I have to say that i have visited a few Ihop locations and this one by far is the best, the manager Maggie and our server Larry-Joe were the kindest. I would definitely come back. Thank you 💙
Atmosphere: 5
Food: 5
Service: 5
Good service 👍
Atmosphere: 5
Food: 5
Service: 5
Margie, was excellent, very dedicated, the waiter Jayden, was very polite his services could not be any better!!
Parking: Is no hard on broadway
Atmosphere: 5
Food: 5
Service: 5
I like the atmosphere, very calm and familiar.
Atmosphere: 5
Food: 5
Service: 4
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