Meh. Weird space. They're over staffed so a lot of people hanging around bored and over bearing wait staff. Food is super mediocre. Lacks flavor. No finesse. Restaurant was full but room lacked any energy. Not cheap but thats to.be expected.
Atmosphere: 2
Food: 2
Service: 3
carla hansen
Excellent food and service ! Pasta made fresh in front of us!
Atmosphere: 5
Food: 5
Service: 5
Remeta Sharafutdinova
This place offers an exceptional experience with its cozy atmosphere and delectable food. The service is impeccable. If you’re craving a hearty meal on a chilly day, I highly recommend this place.
Silvina Barros
Javier Abboud at the camparino counter is the best bartender ever !!! Get a Negroni they’re the best
Atmosphere: 5
Food: 5
Service: 5
Kristin Hall
Got the focaccia and caico de pepe. Absolutely delicious! Had the Italian version of diet coke amd loved it! Wonderful service as well!
Kevin Ang
Pasta bar where you can watch the fresh pasta being made for you. Friendly staff and delicious pastas. Inside Eataly.
Atmosphere: 4
Food: 5
Service: 5
Eunji Kim
5 stars.
After an 18-hour day, I stopped into Eataly and saw that they had a prix fixe menu! The two dishes were amazing but I waited about 25 minutes for my pasta. I wasn’t frustrated but a bit concerned that like, maybe the hand rolled gnocchi’s are what’s taking longer than normal. When Kat came around and asked how my dish was, I expressed that I never received it.
What could have been a frustrating night became the opposite because of Katherine, my server. She noticed the delay, checked in at the right moments, and proactively offered a complimentary glass of her favorite wine and a dessert. That simple, thoughtful move—paired with her precision, attentiveness, and genuinely hard-working attitude—turned my bad day into a great one. The wine was outstanding, the dessert was spot-on, and the pasta was worth the wait.
Oh side note as someone how goes to the dog park in Madison garden and goes to eataly a lot more than they should is this.
Reasons to visit Eataly: consistently fresh, well-executed Italian dishes; a deep, well-curated wine list; the energy of the market-style setting; and staff who know the menu and care about hospitality. Katherine exemplifies that standard. Best customer service I’ve experienced at Eataly—detail-oriented, friendly, fast on recovery, and sincerely invested in her guests.
But hey, it’s Italian food right? It’s impossible not to like.
-EPK
Atmosphere: 5
Food: 5
Service: 5
Scott Richmann
I freely admit this is not a fair rating due to our timing, but it is what it is. We split the Agnolotti del Plin El Sugo D'Arrosto and an order of Focacia Bianca. Both were very good. Our server Ahmed was wonderful and attentive. Seating was comfortable at the bar with a good view of the pasta making table. Which brings us to the rating. No pasta.making while we were there. A bit of clean up as we were sitting down. Prepping for pasta making after we were finished and had walked around a bit. But no action as we enjoyed our meal. That left our entertainment to some sort of dispute between staff playing out in front of us. We could not hear anything, and no idea what the dispute was about, but you could tell there were some issues.
Atmosphere: 4
Food: 5
Service: 5
Shachar Paiss
Worth service ever. Waiting 15min to someone come and take order.
Atmosphere: 2
Food: 2
Service: 1
Kerrie Quinn
Delicious meal made more so by the outstanding service provided by Catherine. She suggested a wine I had never tried-loved it-even let me taste it before a very full pour. Professional, friendly and kind-kudos to Catherine!!
Lovely environment. Staff are friendly and helpful. I feel like I ordered wrong tho. I had the Fritto Di Gamberi E Zucchine. Crispy fried shrimp, fried zucchini, lemon aioli. I found it to be very bland. Needed seasoning. Couldn’t taste the lemon in the aioli.
Atmosphere: 5
Food: 2
Service: 5
Andy Watson
Katherine was the best. Great wine and food recommendations!
Atmosphere: 5
Food: 5
Service: 5
Rodrigo Rubio
100000/10 the experience is amazing Kevin, Bryan, the hostess girls Simona and Sofia and the manager David make this Friday night date so so beautiful food is absolutely delicious wine it’s just the best!!!! Looove it
Atmosphere: 5
Food: 5
Service: 5
Chelsea Rogers
Perfect dinner for solo dining during a work trip. Patricia was great.
Atmosphere: 5
Food: 5
Service: 5
Negin S
What kind of Italian restaurant doesn’t have a simple tomato sauce vegetarian pasta available. FFS we’re in an Italian supermarket… be better.
Meh. Weird space. They're over staffed so a lot of people hanging around bored and over bearing wait staff. Food is super mediocre. Lacks flavor. No finesse. Restaurant was full but room lacked any energy. Not cheap but thats to.be expected.
Atmosphere: 2
Food: 2
Service: 3
Excellent food and service ! Pasta made fresh in front of us!
Atmosphere: 5
Food: 5
Service: 5
This place offers an exceptional experience with its cozy atmosphere and delectable food. The service is impeccable. If you’re craving a hearty meal on a chilly day, I highly recommend this place.
Javier Abboud at the camparino counter is the best bartender ever !!! Get a Negroni they’re the best
Atmosphere: 5
Food: 5
Service: 5
Got the focaccia and caico de pepe. Absolutely delicious! Had the Italian version of diet coke amd loved it! Wonderful service as well!
Pasta bar where you can watch the fresh pasta being made for you. Friendly staff and delicious pastas. Inside Eataly.
Atmosphere: 4
Food: 5
Service: 5
5 stars.
After an 18-hour day, I stopped into Eataly and saw that they had a prix fixe menu! The two dishes were amazing but I waited about 25 minutes for my pasta. I wasn’t frustrated but a bit concerned that like, maybe the hand rolled gnocchi’s are what’s taking longer than normal. When Kat came around and asked how my dish was, I expressed that I never received it.
What could have been a frustrating night became the opposite because of Katherine, my server. She noticed the delay, checked in at the right moments, and proactively offered a complimentary glass of her favorite wine and a dessert. That simple, thoughtful move—paired with her precision, attentiveness, and genuinely hard-working attitude—turned my bad day into a great one. The wine was outstanding, the dessert was spot-on, and the pasta was worth the wait.
Oh side note as someone how goes to the dog park in Madison garden and goes to eataly a lot more than they should is this.
Reasons to visit Eataly: consistently fresh, well-executed Italian dishes; a deep, well-curated wine list; the energy of the market-style setting; and staff who know the menu and care about hospitality. Katherine exemplifies that standard. Best customer service I’ve experienced at Eataly—detail-oriented, friendly, fast on recovery, and sincerely invested in her guests.
But hey, it’s Italian food right? It’s impossible not to like.
-EPK
Atmosphere: 5
Food: 5
Service: 5
I freely admit this is not a fair rating due to our timing, but it is what it is. We split the Agnolotti del Plin El Sugo D'Arrosto and an order of Focacia Bianca. Both were very good. Our server Ahmed was wonderful and attentive. Seating was comfortable at the bar with a good view of the pasta making table. Which brings us to the rating. No pasta.making while we were there. A bit of clean up as we were sitting down. Prepping for pasta making after we were finished and had walked around a bit. But no action as we enjoyed our meal. That left our entertainment to some sort of dispute between staff playing out in front of us. We could not hear anything, and no idea what the dispute was about, but you could tell there were some issues.
Atmosphere: 4
Food: 5
Service: 5
Worth service ever. Waiting 15min to someone come and take order.
Atmosphere: 2
Food: 2
Service: 1
Delicious meal made more so by the outstanding service provided by Catherine. She suggested a wine I had never tried-loved it-even let me taste it before a very full pour. Professional, friendly and kind-kudos to Catherine!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lovely environment. Staff are friendly and helpful. I feel like I ordered wrong tho. I had the Fritto Di Gamberi E Zucchine. Crispy fried shrimp, fried zucchini, lemon aioli. I found it to be very bland. Needed seasoning. Couldn’t taste the lemon in the aioli.
Atmosphere: 5
Food: 2
Service: 5
Katherine was the best. Great wine and food recommendations!
Atmosphere: 5
Food: 5
Service: 5
100000/10 the experience is amazing Kevin, Bryan, the hostess girls Simona and Sofia and the manager David make this Friday night date so so beautiful food is absolutely delicious wine it’s just the best!!!! Looove it
Atmosphere: 5
Food: 5
Service: 5
Perfect dinner for solo dining during a work trip. Patricia was great.
Atmosphere: 5
Food: 5
Service: 5
What kind of Italian restaurant doesn’t have a simple tomato sauce vegetarian pasta available. FFS we’re in an Italian supermarket… be better.
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