Insomnia Cookies

482 3rd Ave, New York
(929) 226-6392

Recent Reviews

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John Cosgrove

Who the hell doesn't love a great hot chocolate chip cookie. They are great here at this location

Atmosphere: 3

Food: 5

Service: 4

Sarah

Workers were rude and nasty. Came around 11pm. Couldn't order 4 big cookies because it was closing time. Closing time is 1am. Been to insomnia it’s fantastic. This location is horrible. Dont go to this location.

Atmosphere: 1

Food: 2

Service: 1

William Ryan

If I could give negative stars I would. The customer service at this location is very lack there of when you ask for a specific order. The gentleman behind the counter refused to do the work stating that he would only provide certain cookies and not offer. What was on the menu very nasty and non-apologetic. I’ve been to insomnia before they’re normally great. I would avoid this location at all cost.

Food: 5

Service: 1

Recommended dishes: Chocolate Chip

PSthefirst1

Great selection. Always buy cookies here.

Atmosphere: 4

Food: 4

Service: 4

D B

Very good cookies,
The place is too small

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chocolate Chip

Crystal Oliver

These are my favorite cookies thus far!!! I literally traveled to penn station just for cookies and back home on the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Chocolate Macadamia, Chocolate Chunk, Snickerdoodle, Chocolate Chip

Customer Service

Closed 35 minutes early tonight and said they couldn’t take my order. That’s unacceptable. Think about the customers who traveled to get there and be turned away.

Aniqa Hassan

They didn’t have the peanut butter deluxe cookie but nonetheless still enjoyed the cookies I did purchase.

Monika Nørgaard Pedersen

Best cookies ? so many to choose between! And the ice cream is amazing too. Love coming here.

Atmosphere: 4

Food: 5

Service: 5

Sona S

The staff at this location is pathetic. They have some serious attitude problems. If you don’t like your current job, get a new one instead or taking your life frustrations out on your customers. They close the shop 30 minutes before it’s supposed to close. Does the manager not care about how much business you’re losing? When they open, the cookies are not ready. If you open at 11, get there at 10:45 so that the cookies are ready at 11, it’s not rocket science. This location needs to hire more competent and friendly staff and get rid of the rude and lazy staff that’s currently there.

Atmosphere: 1

Food: 1

Service: 1

K K

Best cookies!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Chocolate Chunk Oatmeal Raisin, White Chocolate Macadamia, Chocolate Chunk, Triple Chocolate Chip Cookie

xx KONIIX

I recommend

Atmosphere: 3

Food: 4

Service: 4

Tyler Taylor

Warm cookie pairs well with the cold ice cream!

Little Luna

Loved it! Warm, fresh cookies. It can't get better than that.

Atmosphere: 5

Food: 5

Service: 5

LexoCars

great place, very kind and wonderful staff. my kids love these cookies.

Atmosphere: 5

Food: 5

Service: 5

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