Unpleasant unhelpful staff. Not worth coming here when there are so many other better options around
Lorenz Macke
if Depeche Mode fans need a place to meet for a coffee, then this is a good place.
A nice place with 10 seats inside, various coffee and (vegetarian) cakes. regards from germany @depecheparty
Justin P.
Updated Oct 2023 review: I came back here hoping to experience some of the magic of Jack's that I remember from living next door years ago. The coffee was still as good as I remember but I miss the Jack's vibe from all the community members (old and young) hanging out, reading the morning paper, or just chilling with their dog out front. The staff also werent as warm and welcoming as I was used to. I probably won't visit again so I can still keep some of the magic in my memory. Times change but still glad Jack's is standing and hasn't turned into a Starbucks!2017 review (previously a 5 star review): Gem in the West Village. Love the local vibe and delicious coffee. This is my favorite Jack's location hands down!
Atmosphere: 3
Food: 3
Service: 3
l.a. levu
I came here because my tour guide says it’s the best coffee shop in town … may be it was but definitely not when I was there. I ordered just a black stir brew and was very disappointed when the coffee tasted a bit sour. May be it’s just my luck but i think the beans are not as fresh as it should be.But the place has a cozy feel and it’s in a nice part of town. Would’ve been nice if the coffee was good!
Harry
Service was rude. What happened to me saying hi how are you and then getting a response? Maybe a hi, what can I get you? I’m not looking for some world class service, but maybe just a bit of class. Drink was good, barista rude and on her phone. Not coming back and I’ve been here a couple times.
Atmosphere: 4
Food: 2
Service: 1
ally greenhalgh
Best coffee in the city!!
Ruwan Meepagala
This used to be my favorite coffee shop in New York. (I reviewed it 5 stars across the board in 2018). But now the staff is horrible. On their phone on speakerphone the whole time. No care in the coffee-making nor basic interaction. Blasting top 40 music. Not worth the stirbrew.
I'm a huge peppermint fan, so when I saw they had peppermint syrup I had to try it in their signature cold brew (+oat milk). It did not disappoint and I highly recommend it! Smooth, rich, and the perfect ratio of bitter to creamy.
The True Queen
Yeah it's hitting. Robust flavor. Good way to start your fall Day.
Joshua Shin
One of the worst lattes I’ve had in NYC
Michael
Service was rude. What happened to me saying hi how are you and then getting a response? Maybe a hi, what can I get you? I’m not looking for some world class service, but maybe just a bit of class. Drink was good, barista rude and on her phone. Not coming back and I’ve been here a couple times.
chill local coffee spot
Atmosphere: 5
Food: 5
Service: 5
One of the best coffee shops in the West Village
Unpleasant unhelpful staff. Not worth coming here when there are so many other better options around
if Depeche Mode fans need a place to meet for a coffee, then this is a good place. A nice place with 10 seats inside, various coffee and (vegetarian) cakes. regards from germany @depecheparty
Updated Oct 2023 review: I came back here hoping to experience some of the magic of Jack's that I remember from living next door years ago. The coffee was still as good as I remember but I miss the Jack's vibe from all the community members (old and young) hanging out, reading the morning paper, or just chilling with their dog out front. The staff also werent as warm and welcoming as I was used to. I probably won't visit again so I can still keep some of the magic in my memory. Times change but still glad Jack's is standing and hasn't turned into a Starbucks!2017 review (previously a 5 star review): Gem in the West Village. Love the local vibe and delicious coffee. This is my favorite Jack's location hands down!
Atmosphere: 3
Food: 3
Service: 3
I came here because my tour guide says it’s the best coffee shop in town … may be it was but definitely not when I was there. I ordered just a black stir brew and was very disappointed when the coffee tasted a bit sour. May be it’s just my luck but i think the beans are not as fresh as it should be.But the place has a cozy feel and it’s in a nice part of town. Would’ve been nice if the coffee was good!
Service was rude. What happened to me saying hi how are you and then getting a response? Maybe a hi, what can I get you? I’m not looking for some world class service, but maybe just a bit of class. Drink was good, barista rude and on her phone. Not coming back and I’ve been here a couple times.
Atmosphere: 4
Food: 2
Service: 1
Best coffee in the city!!
This used to be my favorite coffee shop in New York. (I reviewed it 5 stars across the board in 2018). But now the staff is horrible. On their phone on speakerphone the whole time. No care in the coffee-making nor basic interaction. Blasting top 40 music. Not worth the stirbrew.
Rude staff
Service: 1
Restaurantji Recommends
Love everything about this coffee shop
I'm a huge peppermint fan, so when I saw they had peppermint syrup I had to try it in their signature cold brew (+oat milk). It did not disappoint and I highly recommend it! Smooth, rich, and the perfect ratio of bitter to creamy.
Yeah it's hitting.
Robust flavor. Good way to start your fall Day.
One of the worst lattes I’ve had in NYC
Service was rude. What happened to me saying hi how are you and then getting a response? Maybe a hi, what can I get you? I’m not looking for some world class service, but maybe just a bit of class. Drink was good, barista rude and on her phone. Not coming back and I’ve been here a couple times.
Atmosphere: 4
Food: 2
Service: 1
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