Jekyll & Hyde Haunted Asylum
91 7th Ave S, New York
(212) 989-7701
Recent Reviews
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This place seems to have a few tripadvisor accounts , so I am leaving a review on them all, Its a terrible place its dirty the food is shocking , its in a great area thats buzzing and vibrant so go to one of the the other bars or restaurants the toilets were filthy there is a stale musty smell possibly from the large pool of water just outside the way in although it was not raining and everywhere else was dry. the food photos on this account look nothing like what you get so not sure whose photos these are ?
Was so excited to bring the kids here. I went 20 years ago.I had such great memories of this place. it was on 3 levels spread out. Food and drinks were amazing. This time it was dark dirty and crammed on first floor. We paid for the “full” experience but got nothing for what we paid. The top floors were closed for renovation. Food was really really awful. It’s sad how much it declined.
I hate when people can do better and they insist on doing less than the minimum and offering something very disappointing. The scariest things are the food, the cleaning and the maintenance. This restaurant is completely dated but with a little bit of interest you can offer decent food and the overall result may change significantly. Spending a little bit of money doing maintenance, cleaning...is definitely not too much to ask. The hamburger is probably the worst I have ever taken in my life. Frozen fries, poor bread, plastic bacon...Again, it does not take that much to do something reasonable. Now I understand why they offer a closed menu. When I arrived and looked at the leftovers of the table next to me, I prepared myself for the adventure.
Bad food, horrible "entertainment,"waste of time and money. The show consisted of stopping the Christmas music (visited in March) for 30 seconds while a Chuck-E-Cheese style animal on the wall said something stupid. A guy who introduced himself as the Deacon, interacted with one of the characters on the ceiling (that no one could see). It was so poorly done that no one in the restaurant (2 other tables) didn't even bother to even watch. The rest of the time, the guy stood in the back of the building and stared at me. Was very uncomfortable. The wait staff were not even the least bit surprised when they asked why we weren't eating and we told them the food was (to be nice) not good. Anyone that rates this place over 1 star must have never gone to a restaurant before. The only thing I can think of is friends and family of the owners were forced to write good reviews. STAY AWAY!!
Greedy trap of a business! The “manager” called me two times the day of our reservations to try and reschedule. We are from out of town with a tight weekend schedule. I offered to just take a refund but they said no. We showed up at our reservation time and it was freezing cold in the restaurant. They informed us that they just opened and it wasn’t warm yet. There were space heaters in various spots. No one else was at the establishment.I tried to get a refund because it was way too cold to sit in there and eat. Once again, I was told no refunds. We ordered the less than mediocre food to go. A few of the items on the menu weren’t available. The server felt bad and was aware of how absurd the situation was. She kindly moved us to a spot where she brought a space heater to sit on our table while we awaited the less than mediocre food. DO NOT BUY TICKETS ON LINE!!! JUST DON’T GO. We are out almost $200 and no apologies, except from the poor server. I would give it a negative star if It was available.
Such a fun atmosphere, and the actors did a great job interacting with customers. I loved getting to find the secret wall passage to the bathroom!
Terrible, no heat, so cold we wanted to take our food and eat it in our warm car. We pre-paid almost &400 for my daughters special 15th birthday. We were the only people in the freezing restaurant. The buns on our burgers were even cold. The waitress was really nice. I was with five teenagers and we all could not wait to leave. The experience completely ruined my daughters special birthday. So upset.
Absolutely a great place to go and eat. Great environment and very participating for their guest. They have a haunted house upstairs that’s great for kids as well. Not scary but it’s something to see if they are wanting to try a haunted house for the first time.Staff was a pleasure also. They were considerate when it came to including kids and having them be part of the show!!!This is a must visit! It is a bit pricey though.
We went as a family to this restaurant at the end of 2019 with a Groupon deal and loved it. This is the first place we booked when we returned to NYC. The lovely magician is gone and has been replaced by an annoying old man who comes around to the tables and irritated the living daylights out of us. He served no purpose but to make annoying conversation. The deal is also not the same as it was . You now share a starter and have no dessert. They also charge a Groupon tax! What a complete disappointment. No wonder all the reviews for the last year give them 1
This was the highlight of our trip to New York! An incredible curated curiosities and oddporim. The restaurant alone was to “die” for, with friendly server (Christine) and her friend (the owner to Radu the cat) exceptional entertainment and a friendly atmosphere.so much to see and so much to love. Please bring anyone here with a desire to see some odd things make a ton of fun
Restaurantji Recommends
Great place to eat if you have children. Or you like horror movies.The whole restaurant is full of robots an statues that sing or dance or fart. Sometimes a rhino talks to you. Sometimes a dead man falls from the ceiling.The 3 skeletons play piono decently.I visit every time I am in NYC. Especially if I have kids.The delivery speed of food and the quality of food have been declining ... and my food arrived sort of cold despite the place was almost empty. Why serve cold food if you are not really busy?I will be back, hoping for the food of old days to return :-)
It was a great experience & the food was better than expected. We went for the haunted Christmas dinner with haunted house & got the premium food package. I highly recommend. My son had a good time.
Don’t waste your money here!!! Food is absolutely terrible. The entertainment was so lame and cheesy. The place is dirty and disgusting. Everything about this place is awful!! What a rip-off!!!!
Great service!!Everyone there is so nice and helpful, but they were out of everything and the place is a mess. Liquor selection is very minimal .I wish I could give 5 stars but its apparent the owner doesn't care about the place or the staff.
I loved our entertainer. He kept it fun and pleasant. Food was okay and drinks were a little weak, but good. The haunted house scared my friend
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