Jimbos Hamburger Palace
117 Dyckman St, New York
(212) 942-9769
Recent Reviews
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Great food highly recommend staff is very attentive clean environment and fast deliveries also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
I am weekly regular ordering here at Jimbos! They never disappoint! Amazing food and friendly service, ALWAYS!
Atmosphere: 5
Food: 5
Service: 5
No one helped me when I walked in. No one said hi and the guy at the front was on the phone taking orders . I walked out horrible service .
The prices, Two bacon cheeseburger with fries or Onion rings $40! My last time ordering
Food: 5
Service: 5
Just make sure when you call that place for your order that you call back in five minutes to make sure that they put the order through. I’ve been ordering from this place for years. I guess they’ve been having issues with someone that takes the order on the phone. They had someone new on there and she completely forgot to put in a food order.
Good food
I have been ordering from here for about 20 years...they used to have good food priced reasonably. Over the years the quality has gone down and the prices have gone up, like with almost everything. Lately though, the younger guy who sometimes answers the phone has been extra obnoxious...for no reason whatsoever he has started pretending he can't understand me when I give my address, regardless if I say it in English or Spanish. The first time I thought we had a bad connection...the second time I was skeptical...and this last time it was obvious he was doing it on purpose.Needless to say I will never order from here again; no great loss at this point.
The service is very bad, the people who work there speak to you with an attitude and defiance. They do not understand that when you are a customer, you pay for a service, not to be treated badly.The service is very bad, the people who work there speak to you with an attitude and defiance. They do not understand that when you are a customer, you pay for a service, not to be treated badly.The food has no love, no passion, it's just very basic and simple food.
Atmosphere: 1
Food: 1
Service: 1
The guy who answers the phone is always rushing and with an attitude the way the reviews say. Lately the ice coffee taste like coca cola mixed with coffee. I had it with milk, then tried it again black to see if it was maybe me, had my husband try it without telling and he said the same thing. The guy on the phone is the owners son, he should teach him some customer service!
Atmosphere: 2
Food: 2
Excellent Food at Very Reasonable Prices.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Best food
always messing up my orders and the service is
Atmosphere: 1
Food: 1
Service: 1
Haven't gone to eat here for about a year or so, but I remember it being great food. Best hot coffee I've ever had was from here, if I remember right!Tried putting in an order today by phone only to be met with a rushed employee (bossman, apparently) trying to get me off the phone as quickly as possible, and INCREDIBLY rudely at that. Phone call was under 2 minutes long and half of that was spent waiting for bossman to get to the phone. Got my order wrong and insisted it was what I ordered when I doubt he listened anyway- honestly probably just trying to get me to pay for more than what I bargained for. Whoever they put on that phone shouldn't be working customer service. Recommend sitting inside rather than ordering for delivery.
Best price for turkey bacon, egg and cheese on a roll.
Atmosphere: 4
Food: 4
Service: 4
Food isn’t as it use to be . Guy on the phone needs a new Job or change to cleaning tables , horrible phone skills . Can’t get an order right and so inpatient
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