AVOID this restaurant at all costs. My husband was FOOD POiSONED after dining at Katsuya on the evening of Tuesday, Feb 18 for a work team dinner. I am writing this review because he is still debilitated from the incident and to warn others. He ordered an assortment of dishes from the Katsuya Classics portion of the menu, which included raw fish. None of his coworkers order what he did so they luckily dodged a bullet. He suffered from most of the food poisoning symptoms — extreme nausea, vomiting, stomach cramps, severe diarrhea, fever and fatigue. He has reported this incident to NYC’s 311. The other reviews on this place that warn about the poor food quality and uneven food temperatures are true. The service is absolute crap too. This is a responsible review. You have been warned. Put simply, DO NOT EAT HERE!!
Atmosphere: 1
Food: 1
Service: 1
Marco P
We went for the V Day set. It was good but not great. More so a casual lunch spot than vibey dinner.
Atmosphere: 4
Food: 3
Service: 4
Alexander Villalobos-Morsink
Nobu and Katsuya are my favorite Japanese restaurants in NYC!
Atmosphere: 5
Food: 5
Service: 5
JT Foster
Always find the service great and food delicious, the baked crab hand roll and miso cod are standing favorites.
Atmosphere: 5
Food: 5
Service: 5
Stephen Ball
Absolutely incredible experience!! Love this place. The sushi was the highest quality, and the cocktail menu was extensive and amazing. Will be back every time I'm in New York!
Great sushi option and fantastic service! A bit on the pricier side.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mochi
Denys Illichov
Unfortunately, this was one of the worst experiences with a food order. I ordered through Uber Eats for pick-up, expecting the food to be ready after a 50-minute wait. Upon arrival, I found out that my order hadn’t even been started. The manager explained they were hosting a party and that their system wasn’t working to process orders, suggesting I cancel it, despite my order already being paid for. After I insisted, another manager came over and promised that they’d prepare it within 15 minutes.
While waiting in the lobby, I noticed that the manager was friendly with other guests, but when she brought my order, her attitude turned noticeably unfriendly, and she seemed to be in a bad mood.
Unfortunately, the disappointments didn’t end there. When I got home, I found no utensils, chopsticks, or napkins included with my order. The sushi was bland, hastily made, and smelled of fryer oil. The seaweed salad was spoiled and immediately thrown away due to a strong odor.
I absolutely do not recommend this place due to its terrible service and poor food quality.
Atmosphere: 1
Food: 1
Service: 1
Joseph Kim
Great service but the food was served all different temperatures. Dumplings and Brussel spout were cold. Yellow tail was no fresh and left a weird taste in the mouth. Crispy rice was soaked in butter and had no crisp. And the baked hand rolls came in a seaweed wrap instead of a soy wrap.
Atmosphere: 5
Food: 1
Service: 5
Richard Mangual
The food is certainly not out of the ordinary. I would say just ok. The salmon and the chicken were just average. The wagyu gyoza were good so was the sushi. I would recommend to get sides with your entrees but the options are limited.
Atmosphere: 5
Food: 3
Service: 5
Kathleen
Once I found Katsuya, I had a wonderful meal. If you go, walk past Whole Foods, Peloton and a half dozen potted trees. It is upstairs but there is an elevator. I had hamachi carpaccio - best I've very tasted, and the Katsuya roll - also very delicious. My server was lovely and the restaurant is beautiful
Food was delicious. We enjoyed the banter with the wait staff. Nice place for a change of pace.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Steak, Miso Cod
Chelsea Cole
From start to finish, Katsuya overdelivered in every category. We were seated promptly upon arrival in their beautiful and thoughtfully curated space that offered a sexy yet inviting ambiance. Ordered the lychee martini (because, duh!) in addition to their lemon salmon roll and spicy tuna crispy rice (double duh). Management and service was very considerate of my dietary restrictions and ensured that nothing was left to question. Everything we tried was bursting with flavor while simultaneously celebrating the quality of their fish. Couldn't recommend enough. Come for a girls' night out, date night, or even family night ...Katsuya's got you covered ticking all the boxes and more.
AVOID this restaurant at all costs. My husband was FOOD POiSONED after dining at Katsuya on the evening of Tuesday, Feb 18 for a work team dinner. I am writing this review because he is still debilitated from the incident and to warn others. He ordered an assortment of dishes from the Katsuya Classics portion of the menu, which included raw fish. None of his coworkers order what he did so they luckily dodged a bullet. He suffered from most of the food poisoning symptoms — extreme nausea, vomiting, stomach cramps, severe diarrhea, fever and fatigue. He has reported this incident to NYC’s 311. The other reviews on this place that warn about the poor food quality and uneven food temperatures are true. The service is absolute crap too. This is a responsible review. You have been warned. Put simply, DO NOT EAT HERE!!
Atmosphere: 1
Food: 1
Service: 1
We went for the V Day set. It was good but not great. More so a casual lunch spot than vibey dinner.
Atmosphere: 4
Food: 3
Service: 4
Nobu and Katsuya are my favorite Japanese restaurants in NYC!
Atmosphere: 5
Food: 5
Service: 5
Always find the service great and food delicious, the baked crab hand roll and miso cod are standing favorites.
Atmosphere: 5
Food: 5
Service: 5
Absolutely incredible experience!! Love this place. The sushi was the highest quality, and the cocktail menu was extensive and amazing. Will be back every time I'm in New York!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Spicy Tuna, Spicy Tuna Crispy Rice
Great sushi option and fantastic service! A bit on the pricier side.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mochi
Unfortunately, this was one of the worst experiences with a food order. I ordered through Uber Eats for pick-up, expecting the food to be ready after a 50-minute wait. Upon arrival, I found out that my order hadn’t even been started. The manager explained they were hosting a party and that their system wasn’t working to process orders, suggesting I cancel it, despite my order already being paid for. After I insisted, another manager came over and promised that they’d prepare it within 15 minutes.
While waiting in the lobby, I noticed that the manager was friendly with other guests, but when she brought my order, her attitude turned noticeably unfriendly, and she seemed to be in a bad mood.
Unfortunately, the disappointments didn’t end there. When I got home, I found no utensils, chopsticks, or napkins included with my order. The sushi was bland, hastily made, and smelled of fryer oil. The seaweed salad was spoiled and immediately thrown away due to a strong odor.
I absolutely do not recommend this place due to its terrible service and poor food quality.
Atmosphere: 1
Food: 1
Service: 1
Great service but the food was served all different temperatures. Dumplings and Brussel spout were cold. Yellow tail was no fresh and left a weird taste in the mouth. Crispy rice was soaked in butter and had no crisp. And the baked hand rolls came in a seaweed wrap instead of a soy wrap.
Atmosphere: 5
Food: 1
Service: 5
The food is certainly not out of the ordinary. I would say just ok. The salmon and the chicken were just average. The wagyu gyoza were good so was the sushi. I would recommend to get sides with your entrees but the options are limited.
Atmosphere: 5
Food: 3
Service: 5
Once I found Katsuya, I had a wonderful meal. If you go, walk past Whole Foods, Peloton and a half dozen potted trees. It is upstairs but there is an elevator. I had hamachi carpaccio - best I've very tasted, and the Katsuya roll - also very delicious. My server was lovely and the restaurant is beautiful
Restaurantji Recommends
Great food. Great vibes! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Great food great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Food was delicious. We enjoyed the banter with the wait staff. Nice place for a change of pace.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Steak, Miso Cod
From start to finish, Katsuya overdelivered in every category. We were seated promptly upon arrival in their beautiful and thoughtfully curated space that offered a sexy yet inviting ambiance. Ordered the lychee martini (because, duh!) in addition to their lemon salmon roll and spicy tuna crispy rice (double duh). Management and service was very considerate of my dietary restrictions and ensured that nothing was left to question. Everything we tried was bursting with flavor while simultaneously celebrating the quality of their fish. Couldn't recommend enough. Come for a girls' night out, date night, or even family night ...Katsuya's got you covered ticking all the boxes and more.
Atmosphere: 5
Food: 5
Service: 5
Great sushi fun place
Atmosphere: 5
Food: 5
Service: 5
Loading...