Got the original glazed and tried the cinnamon roll. Never had krispy kreme before and it's ok, didn't blow me away with all the hype I've heard about them. The original glazed was good and the cinnamon roll tasted like a honey bun, would say it could used more cinnamon filling. Tried the Cookie Biscoff flavor, was pretty good flavor and good mix of textures.
Atmosphere: 4
Food: 4
Service: 5
Matt Johnson
Amazing donuts and amazing service.
Atmosphere: 4
Food: 5
Service: 5
Angela Rapino
I really love this place and I’m a regular customer, but today’s experience was disappointing. I was waiting in line there was only one register open and two long lines. They had already scanned my product and my donut was ready, so I kindly said, “I’m sorry, I just have to go.”
The manager (I believe she was the manager) responded very rudely, saying “Give her a second,” in a harsh tone. I wasn’t trying to skip the line or be impatient, just communicating politely. I hope the staff can be reminded to keep interactions kind and respectful especially with loyal customers who truly enjoy coming here. Grazie!
Patricia
Absolutely amazing customer service from Starr-Q. I stopped by while looking for bubble tea, I went from ordering half a dozen to getting a dozen lol. She let me know they had a deal of getting a dozen order of glazed donuts for $2 with the purchase I had made. I ended up getting it and a coffee latte. I didn't end up going to get bubble tea. Super pleasant and everyone there seamed to be working well with each other. A very surprising pleasant experience. She needs a raise! She's good at adding to purchases. Also they were very nice, I'm a little hard of hearing and I had to ask for a little clarification when I couldn't read the other person's lips. Thank you for repeating yourselves.
Atmosphere: 5
Food: 5
Service: 5
Ivan Monterrosa
Honestly i pass by this Krispy Kreme in NY Penn station all the time never thinking it'll be any good. This day i stopped as the last Halloween sprinkle donut called to me in the window. Needless to say it was worth it, and the donut was delicious! What really took it the extra mile was Starr was super friendly, welcoming and warm. She made sure i didn't need anything else and wished me on my day. After a day of dealing with difficulties sometimes a lil sweet, and a smile from Starr is what can keep this Krispy Kreme rocking and rolling!
Atmosphere: 5
Food: 5
Service: 5
Trader Jo
The workers are always friendly and the donuts are always good. The coffee is on another level. So when im in the area I always go to this location
Atmosphere: 5
Food: 5
Service: 5
Poure Rdsau
The staff are professional and courteous.
Elijah Rodak
I’m surprised that this location in Penn Station is still here from years ago. Pretty good donuts, this is the location I stopped at the most years ago when I was younger
Atmosphere: 3
Food: 4
Service: 4
Patricia Jordin
We were seated promptly.
이재혁
I was wating on the line but cashier didn't care, he just took another customer I just got mad and left I few uncomfortable
As much as I love donuts, I also come here to get some hot chocolate in the winter time.
WHITE LION
short: best customer service of any Krispy Kreme from Jeremiah
long: placed an online order for a dozen to take to the office to share with coworkers. I usually go to the one on 23rd Street but it's farther and the staff is on the rude side so I decided to go on the obstacle course to find this location. I looked at the map a few times and still had to ask an NJ Transit employee for directions. I finally made it, and the customer service of Jeremiah was very refreshing. The big dozen box is awkward to carry, so I took three bags to remove them from the box to carry in my backpack. They saw me doing this and asked me if I'd like a half-dozen box or 3 donut box. I was caught by surprise. I didn't even know how to respond at first, so I responded that I didn't want to inconvenience them, so whatever is easiest for them. They even transferred the donuts over to the smaller boxes. I'm very happy with their level of customer service. Highly recommend this location.
Got the original glazed and tried the cinnamon roll. Never had krispy kreme before and it's ok, didn't blow me away with all the hype I've heard about them. The original glazed was good and the cinnamon roll tasted like a honey bun, would say it could used more cinnamon filling.
Tried the Cookie Biscoff flavor, was pretty good flavor and good mix of textures.
Atmosphere: 4
Food: 4
Service: 5
Amazing donuts and amazing service.
Atmosphere: 4
Food: 5
Service: 5
I really love this place and I’m a regular customer, but today’s experience was disappointing. I was waiting in line there was only one register open and two long lines. They had already scanned my product and my donut was ready, so I kindly said, “I’m sorry, I just have to go.”
The manager (I believe she was the manager) responded very rudely, saying “Give her a second,” in a harsh tone. I wasn’t trying to skip the line or be impatient, just communicating politely. I hope the staff can be reminded to keep interactions kind and respectful especially with loyal customers who truly enjoy coming here. Grazie!
Absolutely amazing customer service from Starr-Q. I stopped by while looking for bubble tea, I went from ordering half a dozen to getting a dozen lol. She let me know they had a deal of getting a dozen order of glazed donuts for $2 with the purchase I had made. I ended up getting it and a coffee latte. I didn't end up going to get bubble tea. Super pleasant and everyone there seamed to be working well with each other. A very surprising pleasant experience. She needs a raise! She's good at adding to purchases. Also they were very nice, I'm a little hard of hearing and I had to ask for a little clarification when I couldn't read the other person's lips. Thank you for repeating yourselves.
Atmosphere: 5
Food: 5
Service: 5
Honestly i pass by this Krispy Kreme in NY Penn station all the time never thinking it'll be any good.
This day i stopped as the last Halloween sprinkle donut called to me in the window. Needless to say it was worth it, and the donut was delicious!
What really took it the extra mile was Starr was super friendly, welcoming and warm. She made sure i didn't need anything else and wished me on my day. After a day of dealing with difficulties sometimes a lil sweet, and a smile from Starr is what can keep this Krispy Kreme rocking and rolling!
Atmosphere: 5
Food: 5
Service: 5
The workers are always friendly and the donuts are always good. The coffee is on another level. So when im in the area I always go to this location
Atmosphere: 5
Food: 5
Service: 5
The staff are professional and courteous.
I’m surprised that this location in Penn Station is still here from years ago. Pretty good donuts, this is the location I stopped at the most years ago when I was younger
Atmosphere: 3
Food: 4
Service: 4
We were seated promptly.
I was wating on the line but cashier didn't care, he just took another customer
I just got mad and left
I few uncomfortable
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Atmosphere: 5
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This store was my childhood
Fast and easy
Atmosphere: 4
Food: 5
Service: 5
As much as I love donuts, I also come here to get some hot chocolate in the winter time.
short: best customer service of any Krispy Kreme from Jeremiah
long: placed an online order for a dozen to take to the office to share with coworkers. I usually go to the one on 23rd Street but it's farther and the staff is on the rude side so I decided to go on the obstacle course to find this location. I looked at the map a few times and still had to ask an NJ Transit employee for directions. I finally made it, and the customer service of Jeremiah was very refreshing. The big dozen box is awkward to carry, so I took three bags to remove them from the box to carry in my backpack. They saw me doing this and asked me if I'd like a half-dozen box or 3 donut box. I was caught by surprise. I didn't even know how to respond at first, so I responded that I didn't want to inconvenience them, so whatever is easiest for them. They even transferred the donuts over to the smaller boxes. I'm very happy with their level of customer service. Highly recommend this location.
Atmosphere: 2
Food: 5
Service: 5
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