Lotus Express

4840 Broadway, New York
(212) 569-8899

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Recent Reviews

The lady at the register who takes phone orders rarely gets them correct. It seems like she doesn’t fully understand or repeat what is being ordered. As a result, the delivery driver often has to come back to drop off missing items or correct mistakes, and then has an attitude on top of it. This is not the customer’s fault, accurate order-taking is essential. Please take the time to listen carefully and repeat orders back so this doesn’t keep happening.

Additionally,...

September 2025

Better to order in person than over the phone. Always double check the order before leaving . I appreciate the veggie options and it’s always good.

Vegetarian options: Veggie chicken/ duck / and or beef with broccoli . I always get the veggie chicken and broccoli. It’s my fav.

May 2024

When we order delivery online and say we DON'T want plastic utensils PLEASE STOP packing the delivery bags with plastic utensils, super thin napkins and sauce packets we don't want! All that stuff goes STRAIGHT to the trash - you're delivering to my home, I don't need awful plastic utensils, I have forks in my kitchen. I HATE how much trash I have to throw away if I order from you - none of it even recyclable - because you don't bother to read your orders.

November 2023

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Lotus Express

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Lotus Express