Lower East Side Ice Cream Factory

Good ice cream. No fuss fade. Sometimes a line but always delicious

Atmosphere: 4

Food: 4

Service: 4

I went up to the counter to order and the employee got up and left for 5 minutes with no explanation, when she got back she went on her phone for another 5 minutes not acknowledging me whatsoever. Ice cream was clearly freezer burnt, not worth the price!

Best ice cream around and there no line compared to Chinatown location

Atmosphere: 5

Food: 5

Service: 5

This is a branch of the redoubtable Chinatown Ice Cream Factory, with all of the superb flavors that place offers: ube, zen butter (a beguiling mixture of peanut butter and toasted sesame seeds), green tea, and so many more. A special bonus of this location: no crowds, at least when I have visited. I went with a double-cookie play on my last visit: matcha and cookies beneath almond cookie. Rich, thick stuff. I’m a fan. Note well: cash or Venmo only.

Atmosphere: 5

Food: 5

Service: 5

Beware the rude and arrogant attitude of the shop. The staff who appears to be the daughter of the owner is plain rude because she doesn't care since they have so many customers.

Extremely good ice cream.

Atmosphere: 4

Food: 5

Service: 4

I had the ube and pandan flavors and I really enjoyed it

Extremely rude worker running the counter. They close at 6 and I was at the counter at 5:57. Can I have a flavor that was on the board. She turned and checked the time on her phone and then she said "no" rudely. Not "sorry we're out" or something similar. She said we only have what's written on the tubs of ice cream. I said ok and looked down to see what they had. As soon as I looked down she said "you have 2 minutes" in a rude tone. I said forget it since I'm obviously bothering you. There are too many ice cream shops around that want people's business then to ever give this place my money.

I have had nothing but exceptional experiences at Lower East Side Ice Cream Factory! Every visit has been a delightful adventure into the world of delectable frozen treats. The ice cream here is beyond compare. From the moment I step through the doors, I am greeted with a wide array of mouthwatering flavors, each one carefully crafted to perfection. Whether I'm indulging in their classic favorites or exploring their unique seasonal creations, the taste and quality are consistently outstanding. The people working at Lower East Side Ice Cream Factory are not only decent but also incredibly friendly and accommodating. They go the extra mile to ensure that each customer has a pleasant and enjoyable experience. If you're seeking a place with incredible ice cream and a warm and welcoming atmosphere, look no further than Lower East Side Ice Cream Factory. I highly recommend this gem to all ice cream enthusiasts. It's truly a place where sweet dreams come true!

The Essex Market is fun! Lots of little kiosks with items and flavors from all over the world!
Days are starting to get chillier so I needed to try these two flavors before the weather really starts getting cold.
Taro and matcha flavor- I truly just wanted to eat really colorful ice cream…
The person working was very nice and patient with my questions because they have flavors I’ve never heard of before like pandan and durian.
It was a nice experience and the price is exactly the same as other specialty ice cream shops in NYC.
I liked walking and eating a fun product as a farewell to an awesome summer. It was a nice moment ❤️

Great ice cream, great service!

The Essex Market is fun! Lots of little kiosks with items and flavors from all over the world!
Days are starting to get chillier so I needed to try these two flavors before the weather really starts getting cold.
Taro and matcha flavor- I truly just wanted to eat really colorful ice cream…
The person working was very nice and patient with my questions because they have flavors I’ve never heard of before like pandan and durian.
It was a nice experience and the price is exactly the same as other specialty ice cream shops in NYC.
I liked walking and eating a fun product as a farewell to an awesome summer. It was a nice moment ❤️

The Essex Market is fun! Lots of little kiosks with items and flavors from all over the world!
Days are starting to get chillier so I needed to try these two flavors before the weather really starts getting cold.
Taro and matcha flavor- I truly just wanted to eat really colorful ice cream…
The person working was very nice and patient with my questions because they have flavors I’ve never heard of before like pandan and durian.
It was a nice experience and the price is exactly the same as other specialty ice cream shops in NYC.
I liked walking and eating a fun product as a farewell to an awesome summer. It was a nice moment ❤️

The Essex Market is fun! Lots of little kiosks with items and flavors from all over the world!Days are starting to get chillier so I needed to try these two flavors before the weather really starts getting cold.Taro and matcha flavor- I truly just wanted to eat really colorful ice cream…The person working was very nice and patient with my questions because they have flavors I’ve never heard of before like pandan and durian.It was a nice experience and the price is exactly the same as other specialty ice cream shops in NYC.I liked walking and eating a fun product as a farewell to an awesome summer. It was a nice moment ❤️

This is a gem! I love their ice cream flavors.. From the classics to the fun asian flavors.. Must try!