0 stars for service. Hostess showed guests to what was supposed to be our table and literally told us it was because they were friends of the owner ??♀️ then proceeded to seating us at some random table in the middle of a corridor where my guest kept being bumped into by the
Service: 1
nivia gomez
Food was so good, I love this place!
Atmosphere: 5
Food: 5
Service: 5
Nataliia Yurovych
This place is amazing! Delicious food, outstanding service and great atmosphere. Loved each item on the menu and enjoyed our dinner experience. One of the best place to do to the date night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Crusted Salmon
Ayanna Roberts
Overly priced, server was great, the violinist bypassed our table every time.
Atmosphere: 4
Food: 3
Service: 5
Jus H.
Though the portions are small and pricey the food was delicious. Service was good and the ambiance was beautiful. Definitely date worthy.
Spencer S.
1. EXCESSIVELY loud. If you enjoy screaming at the dinner table or only being able to talk to only the one person closest to you, this is the restaurant for you. But if you are looking to have an enjoyable dinner with great convo with your friend, and not lose your hearing and your voice from screaming, do not go here. Appreciated the clubby vibes, but the noise volume was so high and unnecessary that we practically had to shout to make conversation and, eventually lost interest in our company. 2. DRESS CODE: Had on a preppy navy TROUSERS (not even in sweat fabric material) with a preppy print and was stopped and questioned by security if there were sweatpants. After a clear explanation including him touching the trousers, security proceeded to call a manager to come out to verify the trousers VS sweats. Was required to lift up my sweater to prove that indeed they were pants because they had belt loops. Not a pleasant experience. Also, this was a business dinner, why would I wear sweatpants to 1. A business dinner 2. A nice restaurant? 3. Food/service/ambiance were great.
D. L.
The interior was breathtaking! Such a beautiful restaurant! The staff was amazing! The food portions were a bit small but everything was great! I highly recommend!
Lurfresa Boccio
Went to celebrate my birthday and it was amazing food & drinks!!! Great customer service!! I highly recommend it!
Atmosphere: 5
Food: 4
Service: 5
Lisa
This review is based on service… the staff here are very rude and unprofessional. A little power they have and it goes to their heads…the restaurant itself is beautiful but wrong management can kill and beautifully setup place. First encounters are always an impressions.. and did this place leave one that we will never forget…Had been seen this place on one of the social medias and after someone had reviewed it, e decided to book our daughters 21st there. We booked a table for 4 at 6:15pm. We had left with plenty of time to get to dinner at around 6. Upon driving we noticed time was being added and didn’t think much bc we had still time left to make our reservations on time instead of arriving earlier, no big deal we thought.. as we continued GPS added more time. So I called Meduza to let them know that the there must be some sort of accident and we are really not that far from the restaurant. Don the manager said call me as you get closer and we can see what we can do. When traffic broke final it had said we would arrive 6:32, 2 mins after their grace period, so I called back just to let them know we would be 2 mins late after the grace period. The girl got Don the manger, he said even to us after what seemed to be like us pleading to please make an exception this one time, please it’s only 2 mins after, we came from a long way and have been driving over 1.5 hours it’s just 2 mins.. Don said no even 1 min after we can not give your table, go somewhere else. I explained to him where can we go now without a booking. He seemed like he didn’t care and took it upon himself to cancel our reservation. My daughter was really upset, as was I, it ruined her 21st birthday and we spent the next hour trying to find somewhere else to go. Will never recommend this restaurant to anyone. The level of rudeness was on another level. I understand we were late but something’s are not in your control, and there should be some level of professionalism as well as courtesy and hospitality. This place is everything the reviews say about the horrible service. Save your money and self respect and go else where!
Lisa I.
This review is based on service... the staff here are very rude and unprofessional. A little power they have and it goes to their heads...the restaurant itself is beautiful but wrong management can kill and beautifully setup place. First encounters are always an impressions.. and did this place leave one that we will never forget... Had been seen this place on one of the social medias and after someone had reviewed it, e decided to book our daughters 21st there. We booked a table for 4 at 6:15pm. We had left with plenty of time to get to dinner at around 6. Upon driving we noticed time was being added and didn't think much bc we had still time left to make our reservations on time instead of arriving earlier, no big deal we thought.. as we continued GPS added more time. So I called Meduza to let them know that the there must be some sort of accident and we are really not that far from the restaurant. Don the manager said call me as you get closer and we can see what we can do. When traffic broke final it had said we would arrive 6:32, 2 mins after their grace period, so I called back just to let them know we would be 2 mins late after the grace period. The girl got Don the manger, he said even to us after what seemed to be like us pleading to please make an exception this one time, please it's only 2 mins after, we came from a long way and have been driving over 1.5 hours it's just 2 mins.. Don said no even 1 min after we can not give your table, go somewhere else. I explained to him where can we go now without a booking. He seemed like he didn't care and took it upon himself to cancel our reservation. My daughter was really upset, as was I, it ruined her 21st birthday and we spent the next hour trying to find somewhere else to go. Will never recommend this restaurant to anyone. The level of rudeness was on another level. I understand we were late but something's are not in your control, and there should be some level of professionalism as well as courtesy and hospitality. This place is everything the reviews say about the horrible service. Save your money and self respect and go else where!
Great new IN place in NYC, great music and amazing atmosphere.Highly recommend. ( dress smart casual ).
Atmosphere: 5
Food: 4
Service: 5
manuela ramos
Over rated. Food is average doesn`t worth the price. Another place full of "wannabe" people. Go to Catch, way better.
paola mbrice
Food is really good and nice ambience. If you’re looking to book a party the events team is horrendous. Chanel misled my little sister while booking my party and then a day before my party she told her “I don’t recommend 20 year olds” considering a 20 year old was the one who signed the party contract. So then I called her and I told her I’m canceling after she said she doesn’t recommend 20 year olds and was very rude about it on the phone. she then said she’s charging me 50% of the party. Which is around 1k lol.. after she misled my sister who was just trying to have a birthday dinner .. the whole time and should’ve told me all this information from the begging when we let her know that it is unfair we have over 500$ in spending for alcohol when there is underaged She was horrible to work with. It’s a shame because this is a very nice place.
H NY
The manager wouldn’t know what customer service is if it slapped himIn the
Atmosphere: 1
Food: 1
Service: 1
Nicole O
My drinks were ok but the service was horrid. Getting a seat at the bar was a nightmare! The bartenders had nasty passive aggressive attitudes and shoved a “reserve” sign in my face. Why isn’t it first come, first serve? Will not come back to try out the food
0 stars for service. Hostess showed guests to what was supposed to be our table and literally told us it was because they were friends of the owner ??♀️ then proceeded to seating us at some random table in the middle of a corridor where my guest kept being bumped into by the
Service: 1
Food was so good, I love this place!
Atmosphere: 5
Food: 5
Service: 5
This place is amazing! Delicious food, outstanding service and great atmosphere. Loved each item on the menu and enjoyed our dinner experience. One of the best place to do to the date night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Crusted Salmon
Overly priced, server was great, the violinist bypassed our table every time.
Atmosphere: 4
Food: 3
Service: 5
Though the portions are small and pricey the food was delicious. Service was good and the ambiance was beautiful. Definitely date worthy.
1. EXCESSIVELY loud. If you enjoy screaming at the dinner table or only being able to talk to only the one person closest to you, this is the restaurant for you. But if you are looking to have an enjoyable dinner with great convo with your friend, and not lose your hearing and your voice from screaming, do not go here. Appreciated the clubby vibes, but the noise volume was so high and unnecessary that we practically had to shout to make conversation and, eventually lost interest in our company. 2. DRESS CODE: Had on a preppy navy TROUSERS (not even in sweat fabric material) with a preppy print and was stopped and questioned by security if there were sweatpants. After a clear explanation including him touching the trousers, security proceeded to call a manager to come out to verify the trousers VS sweats. Was required to lift up my sweater to prove that indeed they were pants because they had belt loops. Not a pleasant experience. Also, this was a business dinner, why would I wear sweatpants to 1. A business dinner 2. A nice restaurant? 3. Food/service/ambiance were great.
The interior was breathtaking! Such a beautiful restaurant! The staff was amazing! The food portions were a bit small but everything was great! I highly recommend!
Went to celebrate my birthday and it was amazing food & drinks!!! Great customer service!! I highly recommend it!
Atmosphere: 5
Food: 4
Service: 5
This review is based on service… the staff here are very rude and unprofessional. A little power they have and it goes to their heads…the restaurant itself is beautiful but wrong management can kill and beautifully setup place. First encounters are always an impressions.. and did this place leave one that we will never forget…Had been seen this place on one of the social medias and after someone had reviewed it, e decided to book our daughters 21st there. We booked a table for 4 at 6:15pm. We had left with plenty of time to get to dinner at around 6. Upon driving we noticed time was being added and didn’t think much bc we had still time left to make our reservations on time instead of arriving earlier, no big deal we thought.. as we continued GPS added more time. So I called Meduza to let them know that the there must be some sort of accident and we are really not that far from the restaurant. Don the manager said call me as you get closer and we can see what we can do. When traffic broke final it had said we would arrive 6:32, 2 mins after their grace period, so I called back just to let them know we would be 2 mins late after the grace period. The girl got Don the manger, he said even to us after what seemed to be like us pleading to please make an exception this one time, please it’s only 2 mins after, we came from a long way and have been driving over 1.5 hours it’s just 2 mins.. Don said no even 1 min after we can not give your table, go somewhere else. I explained to him where can we go now without a booking. He seemed like he didn’t care and took it upon himself to cancel our reservation. My daughter was really upset, as was I, it ruined her 21st birthday and we spent the next hour trying to find somewhere else to go. Will never recommend this restaurant to anyone. The level of rudeness was on another level. I understand we were late but something’s are not in your control, and there should be some level of professionalism as well as courtesy and hospitality. This place is everything the reviews say about the horrible service. Save your money and self respect and go else where!
This review is based on service... the staff here are very rude and unprofessional. A little power they have and it goes to their heads...the restaurant itself is beautiful but wrong management can kill and beautifully setup place. First encounters are always an impressions.. and did this place leave one that we will never forget... Had been seen this place on one of the social medias and after someone had reviewed it, e decided to book our daughters 21st there. We booked a table for 4 at 6:15pm. We had left with plenty of time to get to dinner at around 6. Upon driving we noticed time was being added and didn't think much bc we had still time left to make our reservations on time instead of arriving earlier, no big deal we thought.. as we continued GPS added more time. So I called Meduza to let them know that the there must be some sort of accident and we are really not that far from the restaurant. Don the manager said call me as you get closer and we can see what we can do. When traffic broke final it had said we would arrive 6:32, 2 mins after their grace period, so I called back just to let them know we would be 2 mins late after the grace period. The girl got Don the manger, he said even to us after what seemed to be like us pleading to please make an exception this one time, please it's only 2 mins after, we came from a long way and have been driving over 1.5 hours it's just 2 mins.. Don said no even 1 min after we can not give your table, go somewhere else. I explained to him where can we go now without a booking. He seemed like he didn't care and took it upon himself to cancel our reservation. My daughter was really upset, as was I, it ruined her 21st birthday and we spent the next hour trying to find somewhere else to go. Will never recommend this restaurant to anyone. The level of rudeness was on another level. I understand we were late but something's are not in your control, and there should be some level of professionalism as well as courtesy and hospitality. This place is everything the reviews say about the horrible service. Save your money and self respect and go else where!
Restaurantji Recommends
Great new IN place in NYC, great music and amazing atmosphere.Highly recommend. ( dress smart casual ).
Atmosphere: 5
Food: 4
Service: 5
Over rated. Food is average doesn`t worth the price. Another place full of "wannabe" people. Go to Catch, way better.
Food is really good and nice ambience. If you’re looking to book a party the events team is horrendous. Chanel misled my little sister while booking my party and then a day before my party she told her “I don’t recommend 20 year olds” considering a 20 year old was the one who signed the party contract. So then I called her and I told her I’m canceling after she said she doesn’t recommend 20 year olds and was very rude about it on the phone. she then said she’s charging me 50% of the party. Which is around 1k lol.. after she misled my sister who was just trying to have a birthday dinner .. the whole time and should’ve told me all this information from the begging when we let her know that it is unfair we have over 500$ in spending for alcohol when there is underaged She was horrible to work with. It’s a shame because this is a very nice place.
The manager wouldn’t know what customer service is if it slapped himIn the
Atmosphere: 1
Food: 1
Service: 1
My drinks were ok but the service was horrid. Getting a seat at the bar was a nightmare! The bartenders had nasty passive aggressive attitudes and shoved a “reserve” sign in my face. Why isn’t it first come, first serve? Will not come back to try out the food