I visited Maman recently and had a mixed experience. The pastries and baked goods were absolutely delicious, fresh, flavorful, and definitely the highlight of the visit.
However, the service was disappointing. I asked at the counter if I could simply take a seat, and the staff member told me yes and that someone would come to take my order. After 15 minutes, no one showed up, so I had to call a server over myself.
On top of that, there were food leftovers from the previous guest on my table for the same 15 minutes. No one apologized, acknowledged it, or made any effort to clean it sooner. The server who eventually helped me seemed unfriendly, annoyed, and clearly not in the mood to be serving customers.
Great food, but the service definitely needs improvement.
Atmosphere: 4
Food: 5
Service: 3
Victoria Danilova
Really enjoyed the place! Had my vegan gf wrap and it was exactly what I needed! Services were cute!
Atmosphere: 5
Food: 5
Service: 5
Jaden Caban
I have the privilege of going to Maman almost every day to pick up coffee orders — and it’s not just me who loves it, my clients rave about their coffee too. Every time I’m there, I’m greeted with warm smiles and even warmer coffee. The team here is genuinely great, and the service is always on point. Even when the line is out the door, they stay fast, efficient, and never lose quality. One of my favorite spots for sure.
Atmosphere: 5
Food: 5
Service: 5
Melis Aslan
The worst Maman experience ever. I ordered a chicken wrap, and the chicken was literally fridge-cold. When I told my waiter, he said, ‘It’s a wrap,’ as if that explained it. Yes, I know it’s a wrap — that doesn’t mean the chicken should be ice-cold. I asked if this is how they normally serve it, and instead of answering, he just grabbed it and said they could warm it up (which they did… with the lettuce still inside). The best part? When I tried to clarify, another waiter came over and told me to calm down. If you enjoy cold chicken, cooked lettuce, and being yelled at, this is the place to go.
Food: 1
Service: 1
Masha Angelova
The slowest pick up ever no clear guidance on where to pick up and staff that’s basically asleep at the wheel
Juan Escamilla
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Christine Soudry
Maman in New York is a charming haven that blends beautiful rustic décor with warm, welcoming vibes. Their coffee is rich and flavorful, perfectly paired with an irresistible selection of pastries. Every visit feels cozy and uplifting, like a little escape from the city’s hustle. It’s the kind of place you find yourself returning to again and again.
Atmosphere: 5
Food: 5
Service: 5
Naomi Lee
I am very disappointed that maman charges an entire dollar extra for nondairy substitutes in lattes. This is unfair for people who cannot have milk or don't drink it. The major corporations have stopped charging extra for non-dairy options for a multitude of good reasons, and maman should too. Non dairy options are not rare and do not cost much more than dairy milk. The benefit of allowing customers to customize their drink without being upcharged would only benefit them.
Jo M.
Really disappointed in the quality of the food I purchased yesterday for my pickup order. And more disappointed that management passed on the opportunity to rectify the situation.
Food: 2
Benjamin Chua
Try their baked goods and lunch sandwiches and salads
The food is very good, the place is beautiful — a true American brunch experience. The service is good.
Atmosphere: 5
Food: 5
Service: 5
Novi Beerens
Went to Maman for a quick lunch. The place was busy!!! I lined up and finally got my turn to order but got to wait for my seat. Service was good, i loved my salmon salad and drip coffee. Atmosphere was so so, because of how busy it was, i felt like I need to finish my food extra fast. Anyway, if you’re in the area please check this place out :)
Atmosphere: 3
Food: 5
Service: 5
Sarah Arnold
Cutest coffee shop and lovely staff - Andrea served us two days in a row and was the best! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Judy Sosa
What a cute place! Their croissant was out of this world (tip: get it heated up!) bathroom was clean, everyone was friendly, very nice vibes
Harkeerat Singh
Lovely spot with great ambience! I got papa’s bowl and it was delicious but the potatoes were a little dry. The pumpkin cream croissant was also really good but on the dry side
I visited Maman recently and had a mixed experience. The pastries and baked goods were absolutely delicious, fresh, flavorful, and definitely the highlight of the visit.
However, the service was disappointing. I asked at the counter if I could simply take a seat, and the staff member told me yes and that someone would come to take my order. After 15 minutes, no one showed up, so I had to call a server over myself.
On top of that, there were food leftovers from the previous guest on my table for the same 15 minutes. No one apologized, acknowledged it, or made any effort to clean it sooner. The server who eventually helped me seemed unfriendly, annoyed, and clearly not in the mood to be serving customers.
Great food, but the service definitely needs improvement.
Atmosphere: 4
Food: 5
Service: 3
Really enjoyed the place! Had my vegan gf wrap and it was exactly what I needed! Services were cute!
Atmosphere: 5
Food: 5
Service: 5
I have the privilege of going to Maman almost every day to pick up coffee orders — and it’s not just me who loves it, my clients rave about their coffee too. Every time I’m there, I’m greeted with warm smiles and even warmer coffee. The team here is genuinely great, and the service is always on point. Even when the line is out the door, they stay fast, efficient, and never lose quality. One of my favorite spots for sure.
Atmosphere: 5
Food: 5
Service: 5
The worst Maman experience ever. I ordered a chicken wrap, and the chicken was literally fridge-cold. When I told my waiter, he said, ‘It’s a wrap,’ as if that explained it. Yes, I know it’s a wrap — that doesn’t mean the chicken should be ice-cold. I asked if this is how they normally serve it, and instead of answering, he just grabbed it and said they could warm it up (which they did… with the lettuce still inside).
The best part? When I tried to clarify, another waiter came over and told me to calm down. If you enjoy cold chicken, cooked lettuce, and being yelled at, this is the place to go.
Food: 1
Service: 1
The slowest pick up ever no clear guidance on where to pick up and staff that’s basically asleep at the wheel
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Maman in New York is a charming haven that blends beautiful rustic décor with warm, welcoming vibes. Their coffee is rich and flavorful, perfectly paired with an irresistible selection of pastries. Every visit feels cozy and uplifting, like a little escape from the city’s hustle. It’s the kind of place you find yourself returning to again and again.
Atmosphere: 5
Food: 5
Service: 5
I am very disappointed that maman charges an entire dollar extra for nondairy substitutes in lattes. This is unfair for people who cannot have milk or don't drink it. The major corporations have stopped charging extra for non-dairy options for a multitude of good reasons, and maman should too. Non dairy options are not rare and do not cost much more than dairy milk. The benefit of allowing customers to customize their drink without being upcharged would only benefit them.
Really disappointed in the quality of the food I purchased yesterday for my pickup order. And more disappointed that management passed on the opportunity to rectify the situation.
Food: 2
Try their baked goods and lunch sandwiches and salads
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is very good, the place is beautiful — a true American brunch experience. The service is good.
Atmosphere: 5
Food: 5
Service: 5
Went to Maman for a quick lunch. The place was busy!!! I lined up and finally got my turn to order but got to wait for my seat. Service was good, i loved my salmon salad and drip coffee. Atmosphere was so so, because of how busy it was, i felt like I need to finish my food extra fast. Anyway, if you’re in the area please check this place out :)
Atmosphere: 3
Food: 5
Service: 5
Cutest coffee shop and lovely staff - Andrea served us two days in a row and was the best! Thank you!
Atmosphere: 5
Food: 5
Service: 5
What a cute place! Their croissant was out of this world (tip: get it heated up!) bathroom was clean, everyone was friendly, very nice vibes
Lovely spot with great ambience! I got papa’s bowl and it was delicious but the potatoes were a little dry. The pumpkin cream croissant was also really good but on the dry side
Atmosphere: 5
Food: 4
Service: 5
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