Mamazul Mexican Grill

1155 Broadway, New York
(212) 500-6988

Recent Reviews

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Samuel Zarba'el

This was my first and last time at this restaurant. I was very upset with the service I received and left feeling unwelcome.

After placing my first order, my server disappeared and only checked on me once afterward. I spent the whole night trying to catch someone's attention so I could order more or eventually ask for the check. Multiple servers, and even the hostess, walked past several times and clearly saw me waiting, looking around, and frustrated, but not a single one of them stopped to check in. What made this experience more disheartening was seeing other tables receiving consistent, attentive service from my server, while I sat there feeling overlooked and unwelcome. This made my experience feel all the more deliberate.

Despite this, I still tipped 20%, as I work in service myself, but I do wish the staff had been more attentive & welcoming.

Food: 1

Service: 1

Nathalie Garnault

Super restaurant, Lise was super nice with US. We celebrated Our 11 years old child he was so Happy ! Thanks a lot !

Atmosphere: 5

Food: 5

Service: 5

shadia janaddy darwich garzon

Hugo was our server and made our experience super fun, he was great

Atmosphere: 5

Food: 5

Service: 5

Francisco Abarca

Hugo was great! the food was really good! I loved the steak fajitas

Atmosphere: 5

Food: 5

Service: 5

ADH InHD

The vibe and experience is giving culture. Them shrimp Quesadillas on point, with the Sangria delicious. Thank you Olivia our waiter was the best! Order the calamari!!!!! Thankgyaaa!

Atmosphere: 5

Food: 5

Service: 5

naya harris

Lizeth was the best! The food was great everything was great

Atmosphere: 5

Food: 5

Service: 5

Jess Melkonyan

Lisette was a sweet and very nice, she provided great service with great attitude.

Atmosphere: 5

Food: 5

Service: 5

Ameri Craft

Great for brunch with their $45 prie fixed menu with 90min unlimited on certain drinks

Atmosphere: 5

Food: 4

Service: 4

Manuela Salazar

I will go point by point to keep this review fair.

I made a reservation for Valentine’s Day. I completely understand that it’s a very busy day with a high volume of customers, but customer service should never be overlooked.

The decoration was 10/10 and the ambiance was also 10/10 — beautiful and very well done.

However, the service when it came to food delivery was about a 3/10. At one point, it honestly felt like we didn’t have a server assigned to our table. Our drinks and appetizer arrived without issues, but we ordered tacos that never came.

I understand it was a busy night, but as customers, we still expect some level of attentiveness and communication. After waiting about 30-40 minutes for the tacos, they still hadn’t arrived, and we ultimately decided to leave.

I truly believe this place has great potential, and I hope this is taken as constructive feedback to improve the service experience, especially on high-demand days.

Sebastian Aguilar

Great food and great service! Also great atmosphere they play music and make it fun! Def recommend.

Atmosphere: 5

Food: 5

Service: 5

Mianna Questelles

Had a great time came for Valentine’s Day with my boyfriend! The service and food was amazing, very lively atmosphere with live music and great drinks! Highly recommend Liselle she was a great waitress very attentive I will def be back

Atmosphere: 5

Food: 5

Service: 5

Elyza Acevedo

such a cute vibe, great service food and drinks. definitely recommend

Atmosphere: 5

Food: 5

Service: 5

Alan Martinez

First time here Lizeth was our waiter. She gave us excellent recommendations on specific foods. The drinks that Rene made were absolutely delicious. It was my first time trying a michelada with a tamarind base… let me tell you it was the most delicious drink ever !!

10/10 will definitely be coming back !

Atmosphere: 5

Food: 5

Service: 5

Stephanie Tlatelpa

I loved this restaurant! Beautiful vibes and excellent food. The drinks were the best part. Lissette and Rene have excellent customer service skills, I definitely recommend everyone in the area to check it out. Will definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

Lucy Nonas-Barnes

Everything was lovely! The food was delicious, Lisel was kind and helpful, and the atmosphere was a vibe

Atmosphere: 5

Food: 5

Service: 5

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