I wrote review about my last experience and it was not good. They messed up my order. Days after I was contacted and situation was solved. Today I decided to give them another chance and everything was great! I really like to see people and businesses change their approach to customer service. Great job guys! Thank you
Max Romanoff
Very poorly made cortado. Tasted like overly hot drip coffee with foam nested on top
Harley A
Carlos is great and a pleasure to be waited on .please compliment Carlos for wonderful service and care for customers
Grace Koo
Aries, our barista is an absolute MVP. I came in with 5 drink orders and 4 pastries and without missing a beat, they swiftly and accurately remembered everything that I had asked for. We were in and out of there within 5 mins tops. This barista deserves a major pay raise! Our lattes, cappuccinos, and americanos were incredible. Loved the pistachio muffin and big fans of the chocolate chip cookie. Everything came out to be under $35 too. Definitely will be going back.
Caroline Lewis
This place has the best chocolate chip cookie in Hell’s Kitchen. Way better than Schmackary’s
hsu myataung
Everything here is very tasty and prices are fair. The iced Matcha Latte with oat milk and Brookie pair well together, taste is pretty amazing. Almond Croissant and Cinnamon Scone are my favorite too, I would give 10/10. It's a great place and highly recommended!
Daisy Tomaselli
Best staff and service!
Ma Thein Su
Perfect Restaurant
Brian
I have been charged for an order I did not receive. I placed an order at my local store before leaving for work. When I arrived at the store there were no customers and my order had not been made and was not being made. I did not receive this order but was still charged for it. There is no customer service. There are no numbers to call. There’s not even a way within their own app to ask for this mistake to be corrected.
Atmosphere: 2
Food: 2
Service: 1
Meer
In what world is this a guava passion fruit refresher lol it’s literally water. Latte was not bad. Don’t recommend if you like real coffee. Also this coffee shop is weird - it doesn’t like to share the prices of their items on the menu instead they want you to download an app that makes you prepay for a credit so that they can keep your money and the minimum is $10.
As an Italian, this is hands down my favorite coffee spot in NYC. Cheap, good and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Sadib Abdullah
Love this place. The only affordable coffee shop in New York if you don’t wanna go to Dunkin’ and get great quality coffee
Atmosphere: 5
Food: 5
Service: 5
assi aviles
Good place to grab and go, but too small to have breakfast there.
Atmosphere: 3
Food: 4
Service: 4
axel menzikoff
They serve the best coffee around, the app is super convenient and prices super competitive! It’s been my go to coffee place for more than a year. Micha is a great barista, always welcome you with a genuine smile and an upbeat song! That’s exactly what I need to start off my day!
Atmosphere: 5
Food: 5
Service: 5
Alexis Granados
Stepping into Matto Espresso was like being in the beautiful continent of Africa! The music playing took you to its wonderful landscape and their generosity was simple yet kind and kindness is powerful!
I wrote review about my last experience and it was not good. They messed up my order. Days after I was contacted and situation was solved.
Today I decided to give them another chance and everything was great! I really like to see people and businesses change their approach to customer service. Great job guys! Thank you
Very poorly made cortado. Tasted like overly hot drip coffee with foam nested on top
Carlos is great and a pleasure to be waited on .please compliment Carlos for wonderful service and care for customers
Aries, our barista is an absolute MVP. I came in with 5 drink orders and 4 pastries and without missing a beat, they swiftly and accurately remembered everything that I had asked for. We were in and out of there within 5 mins tops. This barista deserves a major pay raise! Our lattes, cappuccinos, and americanos were incredible. Loved the pistachio muffin and big fans of the chocolate chip cookie. Everything came out to be under $35 too. Definitely will be going back.
This place has the best chocolate chip cookie in Hell’s Kitchen. Way better than Schmackary’s
Everything here is very tasty and prices are fair. The iced Matcha Latte with oat milk and Brookie pair well together, taste is pretty amazing. Almond Croissant and Cinnamon Scone are my favorite too, I would give 10/10. It's a great place and highly recommended!
Best staff and service!
Perfect Restaurant
I have been charged for an order I did not receive. I placed an order at my local store before leaving for work. When I arrived at the store there were no customers and my order had not been made and was not being made. I did not receive this order but was still charged for it. There is no customer service. There are no numbers to call. There’s not even a way within their own app to ask for this mistake to be corrected.
Atmosphere: 2
Food: 2
Service: 1
In what world is this a guava passion fruit refresher lol it’s literally water. Latte was not bad. Don’t recommend if you like real coffee. Also this coffee shop is weird - it doesn’t like to share the prices of their items on the menu instead they want you to download an app that makes you prepay for a credit so that they can keep your money and the minimum is $10.
Food: 2
Restaurantji Recommends
As an Italian, this is hands down my favorite coffee spot in NYC. Cheap, good and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Love this place. The only affordable coffee shop in New York if you don’t wanna go to Dunkin’ and get great quality coffee
Atmosphere: 5
Food: 5
Service: 5
Good place to grab and go, but too small to have breakfast there.
Atmosphere: 3
Food: 4
Service: 4
They serve the best coffee around, the app is super convenient and prices super competitive! It’s been my go to coffee place for more than a year. Micha is a great barista, always welcome you with a genuine smile and an upbeat song! That’s exactly what I need to start off my day!
Atmosphere: 5
Food: 5
Service: 5
Stepping into Matto Espresso was like being in the beautiful continent of Africa! The music playing took you to its wonderful landscape and their generosity was simple yet kind and kindness is powerful!
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