They forgot my drink even tho I showed proof I gave the receipt to the lady/worker she just threw it on the ground and asked me in anger what are you waiting for even tho I said I’m missing a drink multiple times
Atmosphere: 3
Food: 4
Service: 1
Car No
I order, later the confused my order I had to wait for a new one, after that they made it wrong I had to wait again, the most important they wasn’t friendly with me, thanks
Atmosphere: 1
Food: 3
Service: 1
Ben Gelman
I am a regular customer but the last time I went to the location, some guy didn’t understand how mobile ordering went. I dine at McDonald’s all the time and every other location allows mobile ordering at the table but not to pickup the order signs when ordering at the kiosk. If someone is going to tell me that I am not allowed to put the table number for mobile ordering then this is why you get rid of mobile ordering.
Atmosphere: 1
Service: 1
Kai
This store was nice when it first opened but I hate it that the food takes forever and is usually on the cold side, not always safe outside the store
Atmosphere: 3
Food: 3
Service: 3
Jack Mendoza
Worst experience i told the short lady with glasses, i waited 30 mins ago while she’s talking to a girl that came way after me about her sandwich that was missing mayo (she got her food first) i understand they're busy, but they need to be in order in the other hand I see other spanish workers leaving there area and start talking, touching stuff and then shaking hands with friends its not a problem ik its a lot of work for you guys and i respect the hardwork, but they then go back to there station and continue making fries with no gloves or washing hands. I know its McDonalds but it's very unprofessional especially the homeless sleeping on the COUCHES INSIDE THIS MCDONALDS ,every single time I get food during the night.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwiches
Aaron Daniels
I had a very disappointing experience at this McDonald’s. Several of the employees came off as unprofessional, dismissive, and seemed uninterested in doing their jobs. I felt ignored at the counter for a long time while they stood around talking, and when I finally was helped, the attitude was rude and unwelcoming until I was brushed off by her and helped by a kind woman with glasses,she was the only one who treated me with respect. At one point, I genuinely felt like I was being treated like I didnt belong in this country because of them , which is unacceptable in any business.
What bothered me most is that it seems like they rely heavily on one female worker, who was actually polite, respectful, and working hard to serve customers — while others did little and left everything to her. She was the only one who showed real professionalism, and I appreciate her effort. Management needs to address the favoritism, lack of customer service, and overall unprofessional behavior happening here. It seems like they were making her do everything while i saw THE MANAGER OF THAT SHIFT DOING NOTHINGGGGGGG!!!!!
Atmosphere: 1
Food: 1
Service: 1
Jade King
So me and 3 of my friends came here and the security guard was doing WAY too much .. we went in the bathroom for a second and he’s a GROWN man peeking in the girls bathroom yelling at us .. like I’m a minor in a whole middle school uniform , that made me mad uncomfortable .. if he wanted us out he could’ve knocked or waited outside not peek in like that ..
We came out and he started talking crazy to my friends for no reason .. like yeah they can be loud but he was being rude and impulsive as hell and we’re literally kids .. I wasn’t even talking to him I was off to the side not even paying him no mind ..
Then after my friends left I stayed in the corner on my phone and he gon say if they come back I’m getting kicked out like what ?? I didn’t even do nothing .. be so serious ..
Then I asked who his manager was and he lied saying he don’t got one .. whole time the manager is in the back and he’s in a full security uniform .. wouldn’t give a name or anything just being rude and weird ..
Overall he made me uncomfortable and he was acting unprofessional towards minors .. they need to check him cuz that’s not how a grown adult supposed to act around kids ..
Service: 1
Ebony Evans
Popped in for breakfast. Pre ordered on the app. It went well - I was offered extra napkins and asked if I wanted a smaller spoon for my one year olds porridge. And one of the team brought our food over with us The Tiny Terrorist - aka my 1 year old was not cooperating.
Table was a bit tricky but I had anti bac wipes.
I went back to the counter for another sealed spoon so I could take the porridge with us as she’d clocked and promptly wolfed down my pancakes.
I was ignored for the good part of three minutes while one lazy staff member (called that by his colleague) avoided people as he didn’t want to restock the coffee beans. I finally caught the attention of a lady and she asked the manager to deal with me. Who asked me what I needed from afar. He then directed the gentleman that had helped me originally to give me another spoon and then promptly told off the lazy person.
I recommend ordering in the app, as most seemed not to speak English as a first language. I believe they are French speakers. Easy walk from the Edge Hotel.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pancakes, Sausage, Big Breakfast
jae f
the slowest mcdonalds in new york city
Atmosphere: 4
Food: 5
Service: 2
Marcus Tintaya
I ordered food for me and my women 10 to 15 minutes before our uber aarived. The food STILL wasn't ready by the time our driver arrived and took an additional 10 minutes before it was finally ready. Thankfully my Uber drive was patient and understanding. Avoid this place at all costs.
I almost lost my phone but the workers helped me and I got it back 🤑 w workers 🥹✌️
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Burgers, Dr Pepper
Isabella Keh
Big shoutout to Kat for helping us get our favorite BTS members in the happy meal blind box. Big Kat fans over here. 👏🏼
Atmosphere: 5
Food: 5
Service: 5
Karla Michelle
This location is horrible , the service is horrible, workers could see you standing waiting and they just stared at you like is there's no one standing . Instead of greeting. The food was in correct and cold .
Jade Zeller
Plain and simple: there were 3 cockroaches crawling on the counter where you pay and pick up your food.....you also get egg shells with your eggs... as well as undercooked eggs...
They forgot my drink even tho I showed proof I gave the receipt to the lady/worker she just threw it on the ground and asked me in anger what are you waiting for even tho I said I’m missing a drink multiple times
Atmosphere: 3
Food: 4
Service: 1
I order, later the confused my order I had to wait for a new one, after that they made it wrong I had to wait again, the most important they wasn’t friendly with me, thanks
Atmosphere: 1
Food: 3
Service: 1
I am a regular customer but the last time I went to the location, some guy didn’t understand how mobile ordering went. I dine at McDonald’s all the time and every other location allows mobile ordering at the table but not to pickup the order signs when ordering at the kiosk. If someone is going to tell me that I am not allowed to put the table number for mobile ordering then this is why you get rid of mobile ordering.
Atmosphere: 1
Service: 1
This store was nice when it first opened but I hate it that the food takes forever and is usually on the cold side, not always safe outside the store
Atmosphere: 3
Food: 3
Service: 3
Worst experience i told the short lady with glasses, i waited 30 mins ago while she’s talking to a girl that came way after me about her sandwich that was missing mayo (she got her food first) i understand they're busy, but they need to be in order in the other hand I see other spanish workers leaving there area and start talking, touching stuff and then shaking hands with friends its not a problem ik its a lot of work for you guys and i respect the hardwork, but they then go back to there station and continue making fries with no gloves or washing hands. I know its McDonalds but it's very unprofessional especially the homeless sleeping on the COUCHES INSIDE THIS MCDONALDS ,every single time I get food during the night.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwiches
I had a very disappointing experience at this McDonald’s. Several of the employees came off as unprofessional, dismissive, and seemed uninterested in doing their jobs. I felt ignored at the counter for a long time while they stood around talking, and when I finally was helped, the attitude was rude and unwelcoming until I was brushed off by her and helped by a kind woman with glasses,she was the only one who treated me with respect. At one point, I genuinely felt like I was being treated like I didnt belong in this country because of them , which is unacceptable in any business.
What bothered me most is that it seems like they rely heavily on one female worker, who was actually polite, respectful, and working hard to serve customers — while others did little and left everything to her. She was the only one who showed real professionalism, and I appreciate her effort. Management needs to address the favoritism, lack of customer service, and overall unprofessional behavior happening here. It seems like they were making her do everything while i saw THE MANAGER OF THAT SHIFT DOING NOTHINGGGGGGG!!!!!
Atmosphere: 1
Food: 1
Service: 1
So me and 3 of my friends came here and the security guard was doing WAY too much .. we went in the bathroom for a second and he’s a GROWN man peeking in the girls bathroom yelling at us .. like I’m a minor in a whole middle school uniform , that made me mad uncomfortable .. if he wanted us out he could’ve knocked or waited outside not peek in like that ..
We came out and he started talking crazy to my friends for no reason .. like yeah they can be loud but he was being rude and impulsive as hell and we’re literally kids .. I wasn’t even talking to him I was off to the side not even paying him no mind ..
Then after my friends left I stayed in the corner on my phone and he gon say if they come back I’m getting kicked out like what ?? I didn’t even do nothing .. be so serious ..
Then I asked who his manager was and he lied saying he don’t got one .. whole time the manager is in the back and he’s in a full security uniform .. wouldn’t give a name or anything just being rude and weird ..
Overall he made me uncomfortable and he was acting unprofessional towards minors .. they need to check him cuz that’s not how a grown adult supposed to act around kids ..
Service: 1
Popped in for breakfast. Pre ordered on the app. It went well - I was offered extra napkins and asked if I wanted a smaller spoon for my one year olds porridge. And one of the team brought our food over with us The Tiny Terrorist - aka my 1 year old was not cooperating.
Table was a bit tricky but I had anti bac wipes.
I went back to the counter for another sealed spoon so I could take the porridge with us as she’d clocked and promptly wolfed down my pancakes.
I was ignored for the good part of three minutes while one lazy staff member (called that by his colleague) avoided people as he didn’t want to restock the coffee beans. I finally caught the attention of a lady and she asked the manager to deal with me. Who asked me what I needed from afar. He then directed the gentleman that had helped me originally to give me another spoon and then promptly told off the lazy person.
I recommend ordering in the app, as most seemed not to speak English as a first language. I believe they are French speakers. Easy walk from the Edge Hotel.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pancakes, Sausage, Big Breakfast
the slowest mcdonalds in new york city
Atmosphere: 4
Food: 5
Service: 2
I ordered food for me and my women 10 to 15 minutes before our uber aarived. The food STILL wasn't ready by the time our driver arrived and took an additional 10 minutes before it was finally ready. Thankfully my Uber drive was patient and understanding. Avoid this place at all costs.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
really kind nighttime staff at window
:))
Atmosphere: 5
Food: 5
Service: 5
I almost lost my phone but the workers helped me and I got it back 🤑 w workers 🥹✌️
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Burgers, Dr Pepper
Big shoutout to Kat for helping us get our favorite BTS members in the happy meal blind box. Big Kat fans over here. 👏🏼
Atmosphere: 5
Food: 5
Service: 5
This location is horrible , the service is horrible, workers could see you standing waiting and they just stared at you like is there's no one standing . Instead of greeting. The food was in correct and cold .
Plain and simple: there were 3 cockroaches crawling on the counter where you pay and pick up your food.....you also get egg shells with your eggs... as well as undercooked eggs...
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