Melt Shop

135 W 50th St, New York
(212) 974-3423

Recent Reviews

Jess

Such good food! A different variety of items were available and we tried a few which were all good. Downside, it gets busy and it's hard to find a table. Definitely worth a visit especially if you like grilled cheese.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tater Tots, Korean BBQ Crispy Chicken Sandwich, Chicken Tenders, Chicken Bacon Ranch

Greg (Bones)

The chicken is good, but the portions could be better for the price. Doesn't feel worth it to me, unless you're already in the area or trying it for the first time. I otherwise enjoyed the level of spiciness of their chicken. Fries were meh.The seating area is spacious and generally empty at night from my experience. There are kiosks to order from, as well as napkins, forks and whatnot.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Tenders

Izzy

The service here was extremely disgusting, unwelcoming, and absolutely unacceptable. My chorus group and I came here visiting from virginia to grab some dinner on April 27. At around 8:20pm, while ordering on the tablets they told us “no more burgers”, which was fine. Then while getting our food at about 8:30pm, they suddenly told us that their lobby was “closed” and expected all of us (other customers as well) to leave. The store DEFINITELY closed at 9pm. If they wanted to really close the lobby early they couldn’t tell us that while they were telling us they had no more burgers? Or take off the dine in option on the tablets? We were met with extremely rude employees while trying to eat our dinner, specifically a girl slamming around the chairs on top of the tables and mopping to rush us out, and employees behind the counter giving my classmates and I dirty looks while we ate BEFORE THEY EVEN CLOSED! Extremely unprofessional and rude. As a food service worker myself, you are ABSOLUTELY NOT ALLOWED to kick customers out of the store, especially not before closing time. On top of that, it’s not even like we were being rude. The food wasn’t bad, but definitely not worth the price, and especially not with the rude customer service. If i could give the service 0 stars, i would.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Salad

Staci Crawford

I have a gluten allergy and can’t have gluten without having a reaction. We went to the Melt Shop on 4/25/24 and it was really good. I got a grilled chicken chipotle ranch salad and it was so fresh. The lettuce was crisp and beautiful, the salad was a large portion and very filling. I didn’t get glutened so I’m very happy! The prices were reasonable as well. You order on a kiosk and wait for them to call your name. My daughter got grilled cheese and a milkshake which she said was good too. A friend got the beyond burger and didn’t like it, but she didn’t mean to not get actual beef. She read the menu wrong and didn’t realize she was getting a vegan burger.Dietary restrictions: Gluten Allergy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken, Salad

Rahim Rahaman

The service was atrocious. In the middle of me eating my food, which was not even worth the price, I was told by the employee that the store is closed & I needed to leave. It was still 8:30PM and the store closes at 9PM. It’s really rude & unprofessional for the staff to be 1) closing the store suddenly & asking me to leave and 2) closing the store beforehand, & not on time. What do they expect customers to do if they’re in the middle of eating? Get up & leave the store? Absolutely not.

Atmosphere: 1

Food: 2

Service: 1

마요새빨간

When I come in, they greet me brightly, which makes me feel good. The seasoning is not strong for American food. It tastes like a delicious hamburger made at home.

Atmosphere: 4

Food: 5

Service: 5

Tayler Green

I got a chicken sandwich, was really good, recommended you go!

Atmosphere: 5

Food: 5

Service: 5

Holly Huo

Favorite lunch place. Really nice staff too

Food: 5

Service: 5

Pierre Jullion

Good fast food where the burgers and fries are very good. Good atmosphere and fast service. On the other hand, the mac n cheese was too immersed in cheese and was expensive. I still recommend for the burgers

Atmosphere: 4

Food: 4

Service: 4

Wolfgang Adams

Great spot for a quick quality bite definitely spending at least 25 - 30 bucks on a meal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Korean BBQ Crispy Chicken Sandwich

Rebecca Saidaroos

The staff here we’re great ! We went for breakfast and expected bagels or a roll but it came as a sandwich ??‍♀️ it was a bit greasy but the good kind !

Atmosphere: 5

Food: 4

Service: 5

Rebecca Keenan

Food was great, we all had something different. Prices were good. All the staff were very nice and helpful. The place was absolutely freezing though-made it hard to enjoy the meal. Would try again.

Atmosphere: 4

Food: 5

Service: 5

Tom B

Pretty good. Wasn’t as salty and greasy as I thought it would be. Tater tots were crunchy and good.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Tater Tots

doppo hana

~ YANI ~ ⭐️⭐️⭐️⭐️⭐️ STAR SERVICE!She was very accommodating and sweet! I came all the way from Brooklyn almost for nothing, but she saved my birthday ? she's a blessing!If you get her at the desk, you'll be taken care of! ??

Atmosphere: 5

Food: 5

Service: 5

James La Manna

Sort of a fast food for different types of grilled cheese. I had the burger one which was not to bad but the fries were sub-par. Ordered by machine so had to go up after I ordered to the pick up area to request hold the pickels (which thankfully they did). Would go back to try the crispy chicken version. Not bad for $20.

Atmosphere: 3

Food: 4

Service: 4

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