Dining at Mr Chow was a delightful experience from start to finish. We even got to meet a very famous ball player.
James
Dear Mr. Chow Team, I've been a longtime fan of Mr. Chow, frequently visiting both your Miami and New York locations several times a year. I've always appreciated the consistently excellent food, vibrant atmosphere, and typically warm, attentive service. However, I wanted to share some feedback about my recent visit, which unfortunately did not meet the high standards I've come to expect. While the food remained outstanding, the service fell noticeably short. Throughout the evening, I had to request multiple times for basic things like clearing plates or placing an order. The restaurant didn't appear especially busy, and much of the staff seemed disengaged—conversing with each other rather than attending to guests. There also appeared to be a manager on duty who was making rounds, but didn't seem particularly proactive. When I thanked her and wished her a good night on the way out, I was met with an unexpected scowl, as were other members of my party. The overall feeling of the evening was that our presence was more of an inconvenience than a welcome. It saddens me to see such an iconic establishment slip in this way. I hope this feedback is helpful and taken in the spirit intended—from someone who deeply values the experience you offer and hopes to see it continue to thrive.
Malcolm
The server forced us to over order even though we were clear what we wanted. Normally the servers are great but his attitude was terrible
Stephanie
I actually had a great time here! The food and service were perfect! Decor is a bit dated but also kinda fun?!
Danielle Violante
Bok Choy is full of bugs. Make sure you check the layers of leaves because almost every single one had bugs. Such a high end restaurant should do a better job washing their produce
Food: 2
NICOLE
Always delicious and the best cocktails. Great service too. Love the crispy beef, chicken satay and the soup dumplings!
Bobby
Unfortunately in the year since my last visit this former good place has deteriorated badly! The lighting was horrendous ugly and depressing! The cooling system was mostly off until twice I had to ask them to turn it on. The food was still good but the soso service and terrible attention to detail killed it. Then our table of 10 got a bill of 300 per person!
Nothing is more sad as when the management of a former glorious restaurant clearly doesn’t care!
Don’t go.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Satay
William Port
Went there for Valentine’s Day. What a poor choice. They rushed you out of there faster than Foxwoods. The portions were tiny and if anyone can physically eat the lobster without chipping a tooth; I tip my cap. Just. Absolute. Trash. I would have been better going to a diner.
Atmosphere: 3
Food: 1
Service: 4
Simone Lawrence
The service staff awkwardly hovered over our table while not busy. We ordered the Ma Mignon, medium well, along with other items, and it came out rare in the middle, still bleeding. Additionally, it came out about ten minutes after our other main dishes, and when our server dropped the plates, he didn't even explain that our mignon would be out momentarily. When I informed the server that the mignon wasn't prepared to the temperature I requested, he and the servers and manager stood right in front of us and talked about my complaint. We could one of the staff members obviously looking at us intermittently during their conversation. The atmosphere was overall uncomfortable, and we were treated unprofessionally. The food is not worth the high price point
Atmosphere: 2
Food: 2
Service: 2
Sanjay Maliah
The service is good and attentive with the ambiance acceptable but the food is nothing close to what a Chinese meal is supposed to be!! We ordered the pre set 3 course menu with the Peking Duck spending top dollar for a meal which was extremely disappointing , lacking flavour and poor value for money considering our spend for a meal for 3 pax! Very disappointing! We wasted most of the dishes as they were nothing close to what a Chinese meal is supposed to be!! The specials were also poor and lacked flavours synonymous with good Chinese dishes! To enhance flavours we asked for sauces which normally accompany dishes to enhance flavours but nothing was available! Over all very disappointing experience!!
Probably one of the worst meals I have had in NYC in my 29 years here. Extremely overpriced - $260 for two people on our anniversary. No alcohol. Two extremely small apps and two extremely small entrees. Tasted like nothing. Greasy and disgusting. One chicken breast (basically Chicken Milanese) was $60. "Crispy beef" did not even have any meat - it was basically funnel fries in a syrup sauce, another $60. Cannot understand how this place is in business. Also tried to upsell us for a prix fix that would have added another $100 but we would have gotten a scoop of rice. Horrible experience. Also, there were numerous people on drugs in the restaurant making a scene (heroine) and they did nothing about it. Stopped for a sandwich on our way home. DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Emma Kleeman
I would never recommend this restaurant to anyone. The food was truly awful and way overpriced. I’m happy paying for expensive meals but the food was worse than any restaurant I’ve ever been to in New York. I never leave reviews but I want to make sure no one dines here. The name is an iconic New York staple that needs to be taken away. I’ve never been so disappointed in a meal.
Atmosphere: 1
Food: 1
Service: 3
Mike Kapin
$100+ for mininscule portions from delivery. Feel scammed.
Muris and Diana Husremovic
Overpriced, food and services are just average!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Squab with Lettuce, Pot Stickers, Crispy Beef, Chicken Satay
Olivia Rose
Mr Chow is Mr Chow. Same menu, never changes. Staff will wait on you hand and foot. Very fancy and elegant restaurant.
Dining at Mr Chow was a delightful experience from start to finish. We even got to meet a very famous ball player.
Dear Mr. Chow Team, I've been a longtime fan of Mr. Chow, frequently visiting both your Miami and New York locations several times a year. I've always appreciated the consistently excellent food, vibrant atmosphere, and typically warm, attentive service. However, I wanted to share some feedback about my recent visit, which unfortunately did not meet the high standards I've come to expect. While the food remained outstanding, the service fell noticeably short. Throughout the evening, I had to request multiple times for basic things like clearing plates or placing an order. The restaurant didn't appear especially busy, and much of the staff seemed disengaged—conversing with each other rather than attending to guests. There also appeared to be a manager on duty who was making rounds, but didn't seem particularly proactive. When I thanked her and wished her a good night on the way out, I was met with an unexpected scowl, as were other members of my party. The overall feeling of the evening was that our presence was more of an inconvenience than a welcome. It saddens me to see such an iconic establishment slip in this way. I hope this feedback is helpful and taken in the spirit intended—from someone who deeply values the experience you offer and hopes to see it continue to thrive.
The server forced us to over order even though we were clear what we wanted. Normally the servers are great but his attitude was terrible
I actually had a great time here! The food and service were perfect! Decor is a bit dated but also kinda fun?!
Bok Choy is full of bugs. Make sure you check the layers of leaves because almost every single one had bugs. Such a high end restaurant should do a better job washing their produce
Food: 2
Always delicious and the best cocktails. Great service too. Love the crispy beef, chicken satay and the soup dumplings!
Unfortunately in the year since my last visit this former good place has deteriorated badly!
The lighting was horrendous ugly and depressing! The cooling system was mostly off until twice I had to ask them to turn it on.
The food was still good but the soso service and terrible attention to detail killed it.
Then our table of 10 got a bill of 300 per person!
Nothing is more sad as when the management of a former glorious restaurant clearly doesn’t care!
Don’t go.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Satay
Went there for Valentine’s Day. What a poor choice. They rushed you out of there faster than Foxwoods. The portions were tiny and if anyone can physically eat the lobster without chipping a tooth; I tip my cap. Just. Absolute. Trash. I would have been better going to a diner.
Atmosphere: 3
Food: 1
Service: 4
The service staff awkwardly hovered over our table while not busy. We ordered the Ma Mignon, medium well, along with other items, and it came out rare in the middle, still bleeding. Additionally, it came out about ten minutes after our other main dishes, and when our server dropped the plates, he didn't even explain that our mignon would be out momentarily. When I informed the server that the mignon wasn't prepared to the temperature I requested, he and the servers and manager stood right in front of us and talked about my complaint. We could one of the staff members obviously looking at us intermittently during their conversation. The atmosphere was overall uncomfortable, and we were treated unprofessionally. The food is not worth the high price point
Atmosphere: 2
Food: 2
Service: 2
The service is good and attentive with the ambiance acceptable but the food is nothing close to what a Chinese meal is supposed to be!! We ordered the pre set 3 course menu with the Peking Duck spending top dollar for a meal which was extremely disappointing , lacking flavour and poor value for money considering our spend for a meal for 3 pax! Very disappointing! We wasted most of the dishes as they were nothing close to what a Chinese meal is supposed to be!! The specials were also poor and lacked flavours synonymous with good Chinese dishes! To enhance flavours we asked for sauces which normally accompany dishes to enhance flavours but nothing was available! Over all very disappointing experience!!
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Probably one of the worst meals I have had in NYC in my 29 years here. Extremely overpriced - $260 for two people on our anniversary. No alcohol. Two extremely small apps and two extremely small entrees. Tasted like nothing. Greasy and disgusting. One chicken breast (basically Chicken Milanese) was $60. "Crispy beef" did not even have any meat - it was basically funnel fries in a syrup sauce, another $60. Cannot understand how this place is in business. Also tried to upsell us for a prix fix that would have added another $100 but we would have gotten a scoop of rice. Horrible experience. Also, there were numerous people on drugs in the restaurant making a scene (heroine) and they did nothing about it. Stopped for a sandwich on our way home. DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
I would never recommend this restaurant to anyone. The food was truly awful and way overpriced. I’m happy paying for expensive meals but the food was worse than any restaurant I’ve ever been to in New York. I never leave reviews but I want to make sure no one dines here. The name is an iconic New York staple that needs to be taken away. I’ve never been so disappointed in a meal.
Atmosphere: 1
Food: 1
Service: 3
$100+ for mininscule portions from delivery. Feel scammed.
Overpriced, food and services are just average!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Squab with Lettuce, Pot Stickers, Crispy Beef, Chicken Satay
Mr Chow is Mr Chow. Same menu, never changes. Staff will wait on you hand and foot. Very fancy and elegant restaurant.
Atmosphere: 5
Food: 5
Service: 5
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