Not recomended!The food is very good, but the customer service is terrible.We were treated very badly from the moment we arrived. We had gift cards and we were not sure what was included and they made us fill unconfortable. Specifically, the girl was the one who attended us at all times and always with very bad manners. We did not feel comfortable at any time, we felt like we were bodering her.Then we had to wait half an hour for dessert, but that didnt bother us because the chef was very kind and nice.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Lasagna
Felix Laurin
I’ve been coming to this place 10+ years when visiting NYC. Food has always been great, but the overall quality of the restaurant has degraded over the years. The staff is rude and the service is slow. They previously used to do table service, but now they only have 2 staff doing everything at the bar which are not able to cover for all clients during peak hours. The food is always good but I was highly disappointed as I had to wait 27 minutes for them to bring a sandwich for which I already had queued 5 minutes to order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Ciabatta Caprese with Mozzarella Di Bufala Tomato and Basil
Michelle Ng
Staff were incredibly rude. I just attempted to double-check the price of a coffee and the service staff member yelled at us on top of her voice. Her voice was so loud and insulting that it made us feel like I was hard at hearing. As consumers, should I not have the right to verify the price? Furthermore, when I asked for napkins, the same service staff member was refused to give me any, and it took another staff member to hand it to me. As it turns out, it was a few minutes away from thier closing time, so perhaps that shows why the service staff showed such an atrocious attitude. Definitely do not recommend!
Atmosphere: 1
Food: 1
Service: 1
Shen Mengxi
Obvious discrimination, the bread was burnt, and the chocolate was heavily thrown on the table and spattered without being dealt with. It is highly not recommended.
Atmosphere: 4
Food: 2
Service: 1
Jake Broughton
Jeez I guess the cashier girl was having a bad day or something... She didn't even look me in the eye. Not a very smart thing to do in life in general.
Atmosphere: 5
Food: 5
Service: 1
Paul Brown
I ordered a mozzarella, tomato and Pesto Ciabata that had no Pesto in. Mozzarella was tasteless so a tomato ciabatta is what came. I asked for a Americano and got a filter coffee. Service was terrible. If you don’t want to do the work at least don’t show your
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Focaccina Caprese with Mozzarella Di Bufala Tomato Basil Pesto
Neal Jhaveri
Awesome sandwiches, salad and mozzarella bar.
Atmosphere: 5
Food: 5
Service: 5
Souhaliho Toure
Nice restaurant. Good food.
Atmosphere: 5
Food: 5
Service: 5
toughdude
Amazing atmosphere, bright with lots of natural light coming in, plenty of seating in the center of an office complex. Very standard, quick service spot for a bite if anyone is in a rush especially in the bustling world where we got things to do. Ordered the caprese panini, as it was good, but could've been hotter if the chef left it on the panini press a bit longer. Overall, great panini sandwich. Prices are very fair, especially for being in such a prime location and a stand inside a public atrium.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Ciabatta Caprese with Mozzarella Di Bufala Tomato and Basil
Elise Benkard
I don’t normally give bad feedback but the service here is terrible. The cashier gave terrible attitude from the start. I tried to be nice and gave her a tip as an attempt to assume the best but she went out of her way to be
It is the second time I make a reservation at Obica Madison just to find out the place is closed for table service. If you are not operating fully at this location then don't take reservations. Simple as that !!!
Alan du Bois
Tasty, clean, n Great people watching.
Atmosphere: 5
Food: 5
Service: 5
Teja Cain
Obiclub Panini was spot on. Good place to stop and get out of the madhouse.
Not recomended!The food is very good, but the customer service is terrible.We were treated very badly from the moment we arrived. We had gift cards and we were not sure what was included and they made us fill unconfortable. Specifically, the girl was the one who attended us at all times and always with very bad manners. We did not feel comfortable at any time, we felt like we were bodering her.Then we had to wait half an hour for dessert, but that didnt bother us because the chef was very kind and nice.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Lasagna
I’ve been coming to this place 10+ years when visiting NYC. Food has always been great, but the overall quality of the restaurant has degraded over the years. The staff is rude and the service is slow. They previously used to do table service, but now they only have 2 staff doing everything at the bar which are not able to cover for all clients during peak hours. The food is always good but I was highly disappointed as I had to wait 27 minutes for them to bring a sandwich for which I already had queued 5 minutes to order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Ciabatta Caprese with Mozzarella Di Bufala Tomato and Basil
Staff were incredibly rude. I just attempted to double-check the price of a coffee and the service staff member yelled at us on top of her voice. Her voice was so loud and insulting that it made us feel like I was hard at hearing. As consumers, should I not have the right to verify the price? Furthermore, when I asked for napkins, the same service staff member was refused to give me any, and it took another staff member to hand it to me. As it turns out, it was a few minutes away from thier closing time, so perhaps that shows why the service staff showed such an atrocious attitude. Definitely do not recommend!
Atmosphere: 1
Food: 1
Service: 1
Obvious discrimination, the bread was burnt, and the chocolate was heavily thrown on the table and spattered without being dealt with. It is highly not recommended.
Atmosphere: 4
Food: 2
Service: 1
Jeez I guess the cashier girl was having a bad day or something... She didn't even look me in the eye. Not a very smart thing to do in life in general.
Atmosphere: 5
Food: 5
Service: 1
I ordered a mozzarella, tomato and Pesto Ciabata that had no Pesto in. Mozzarella was tasteless so a tomato ciabatta is what came. I asked for a Americano and got a filter coffee. Service was terrible. If you don’t want to do the work at least don’t show your
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Focaccina Caprese with Mozzarella Di Bufala Tomato Basil Pesto
Awesome sandwiches, salad and mozzarella bar.
Atmosphere: 5
Food: 5
Service: 5
Nice restaurant. Good food.
Atmosphere: 5
Food: 5
Service: 5
Amazing atmosphere, bright with lots of natural light coming in, plenty of seating in the center of an office complex. Very standard, quick service spot for a bite if anyone is in a rush especially in the bustling world where we got things to do. Ordered the caprese panini, as it was good, but could've been hotter if the chef left it on the panini press a bit longer. Overall, great panini sandwich. Prices are very fair, especially for being in such a prime location and a stand inside a public atrium.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Ciabatta Caprese with Mozzarella Di Bufala Tomato and Basil
I don’t normally give bad feedback but the service here is terrible. The cashier gave terrible attitude from the start. I tried to be nice and gave her a tip as an attempt to assume the best but she went out of her way to be
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Fair for a quick
Atmosphere: 3
Food: 2
Service: 1
It is the second time I make a reservation at Obica Madison just to find out the place is closed for table service. If you are not operating fully at this location then don't take reservations. Simple as that !!!
Tasty, clean, n Great people watching.
Atmosphere: 5
Food: 5
Service: 5
Obiclub Panini was spot on. Good place to stop and get out of the madhouse.
Good food. Slow service.
Atmosphere: 4
Food: 5
Service: 3