Oriental Palace

1728 Madison Ave, New York
(212) 534-6087

Recent Reviews

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Chrrxs

As a neighbor, I’ve been disappointed to see this place decline. The food quality has noticeably dropped and the crabsticks I received were completely inedible. They tasted like the seafood had been improperly stored, which is concerning from a food safety standpoint. The experience was bad enough that I’m hesitant to order again. I hope things improve and I’d be willing to update my review if they do, but right now I can’t recommend this place.

Food: 1

Irene Plaza

First of all the price on the menu is different than the price that is quoted when you call. I made a call for delivery and when it got here my food was cold and hard! I ordered chicken wings with plantains. When I called to say it was hard and cold the manager told me if I could heat it up. Who heats up hard and cold plantains? I asked her would she like her food hard and cold? When Jimmy had it, we never had a problem! So I asked if the delivery guy could come and get this food and return my money? She said no. How does it make sense it's cash only and he collects the money. He can't bring me money for a refund?!!! Another option to go down to store and get my refund. I ordered for a delivery!!!! Duh why would I want to go down?????!!!!!! Customer service is THE worst! Humble yourself because we can make you or break you. You don't have to be in Taft! Period! I would not give this place MY business!!!! Especially when there's 15 Chinese spots around!!!!

naikeema knapper

Horrible ordered from here twice and both times was a waste of my money on top of whoever answering the phone being rude I remember eating from here before and the food was good not sure what happened

Li

My shrimp & broccoli was good. I tried to call and place an order, but it went straight to voicemail. The lady said the phone line was probably in use. I was about to order from Seamless (for pickup), but Seamless charges $2 extra for meals. They only accept cash. Their door is left open, which all the beggars come in heckling everybody for food or money. I was only there for 5 minutes and 3 males came in during that time being rude and aggressive to the female patrons (this is why I usually like to place my order for pickup ahead of time). I wish they accepted credit card (I would order more, if they did). They didn’t charge me tax ($8.75 for lunch specials), which is nice, but she didn’t provide me the soup or soda that comes with the lunch special. I usually go to Empire Corner on 5th and 116th street (more expensive), but they lost their chef recently, and the owners don’t cook very well. The cashier is pretty and young, speaks fairly well English, just too busy and overwhelmed at time (they don’t have air conditioning, so she was probably just hot and sweaty). They did look quite busy for 2:30 PM on a Tuesday. They say they have homemade dumplings, so I’ll try that next time.

Atmosphere: 2

Food: 5

Service: 4

B R

Honestly there delivery driver called me once was downstairs for 3 minutes and was swinging my food in the bag Bbq sauce leaked through the bag and I refused to accept it. I came in to pick it up freshly made No one wants soggy food . The new are owners are horrible, the people who owned it before were so sweet and had great communication with customers. The new owners are rude and not generous the portion of food they give you is not much they’ll give 25 fries with your chicken wings and not worth the money.

Food: 5

Recommended dishes: Egg Roll

Giovanni Herrera

This restaurant used to be owned by Jimmy and his family about a year ago. It was taken over by new owners and the food is horrible. The smallest chicken wings I’ve ever seen they look like pigeon wings. Not only did they raise prices, but they removed items from the menu that was Staples in our community. The lack of effort and lack of respect for our neighborhood is directly Reflected in the food, the hot n sour soup I had was horrible it taste like dishwater Everyone in my neighborhood, Taft projects are very disappointed in the new owners and establishment. Maybe they should contact the previous owners For help servicing our neighborhood. Zero stars poor customer service Below standards, overpriced, Chinese food!

Atmosphere: 1

Food: 1

Service: 1

Davene Hughes

JIMMY IS GONE! ALL STAPLES OF HARLEM TO THE WEST AND EAST WHO KNOW JIMMY. MY FAMILY BOUGHT FOOD LAST FRIDAY. THE FRIED RICE WAS VWAS BLAND AND NO FLAVOR. THE CHICKEN WINGS WERE SO SO. THE WON TON TASTE LIKE WATER.

Food: 1

Service: 5

Ashlyn Jackson

New owners = trash food. Plus the lady be having an attitude issue. Not a good look !!!

Atmosphere: 1

Food: 1

Service: 1

Lissette Nunez

Honestly I was ready to give this place five stars. First couple bites were amazingly good, the more i ate it the more the taste changed to not the best. why are the eggrolls sweet? there isn’t enough rice to meat ratio. but overall the food was a 7/10.

Atmosphere: 5

Food: 3

Service: 5

Destiny Carrot

I went to Jimmys my whole life; this place is under new management but it’s good. The woman at the front isn’t as kind but she’s efficient. The food taste different but not in a bad way. I even heated up the fries and they still taste good which is rare with other places. The restaurant also seems very clean and they’ve done some renovations. It’s simple, decent, Chinese food. No more no less, it does the job.

xiomara rose

No longer jimmys,you can tell by the taste of the food and how rude the lady in the front is. Sad to see them go,save your money.

Atmosphere: 1

Food: 1

Service: 1

Matilde Roman

The lady working at the front is soooo rude just go and see for yourself and the food is nothing like it was before BRING BACK JIMMYS! The rice is very oily and the chicken just taste old and they raised the prices shaking my head ! Don’t go here you will regret

Atmosphere: 1

Food: 1

Service: 1

wen wen

Tastes really good. I recommend!

Atmosphere: 5

Food: 5

Service: 5

Blissco Auto

This isn't "Jimmy's" anymore. New management and they are rude. Food is a bit off, The new girl is chasing customers away. 2nd time having a negative experience.

Atmosphere: 1

Food: 2

Service: 1

Sherron McAlpine

Long time favv! I’m talking decades! Thanks Jimmy.

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