Café d’Avignon
88 Essex St, New York
(917) 261-2092
Recent Reviews
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They have some of the best pastries, sandwiches, and breakfast sandwiches in Brooklyn. Everything tastes fresh and well made, and the bread is always top-tier. The bacon, egg, and cheese is simple but done really well, with a perfectly cooked egg, smoked bacon, and great bread that makes all the difference. Almost like biting into a cloud.
It’s located inside DeKalb Market Hall, right next to Trader Joe’s, which makes it a super convenient stop. It’s a little on the pricey side, but this is NYC, and the quality makes it worth it. My favorite item is their cranberry bread with salted butter and salami sandwich on their crusty Italian bread. Simple, classic, and so good.
Atmosphere: 5
Food: 5
Service: 5
I went to buy a matcha latte around 3:30 today and the short female worker there was rude and showed attitude when taking order and giving order. The drink was also very milky as she was rushing the order when there were only 2 customers there. Would not recommend this place at all. Bad customer service seems to be a repeated issue here and does not seem to be under control as of yet.
Atmosphere: 1
Food: 1
Service: 1
Now i know why they have 4.2 rating! Purchase a chocolate olive loaf for $16 and it was old and stale. When i called to let them know they try to blame the snow. LOL. Took the loaf back to bakery and they refuse to give me a refund. As a long time customer who will never go back.
Atmosphere: 1
Food: 1
Service: 1
Solid sandwich on the go.
Atmosphere: 5
Food: 5
Service: 5
Incredible experience! Got a too good to go from them and the foccacia was woowwww!! and the crossiant w sun dried tomato was to die for as well! highly recommanded!
Atmosphere: 5
Food: 5
Service: 5
I live in the neighborhood, came by the bakery to grab a last minute baguette at 4:56 pm. Guy behind the counter tells me they're closed.
Website says open until 6pm, Google maps says 5pm. Either way, frustrating.
Starting to notice this trend where businesses offer regular customers a rewards program but the tellers conveniently speed you through the checkout process, thus preventing customers from claiming their rewards or even “logging in” to ensure your purchase goes towards your rewards. I’m not sure if that was the issue the morning of 11/16 but as a regular customer, I was rushed through checkout despite the fact that I was literally still typing away on the square tablet. There was only 2 others customers and before I could press the option to send the status of my rewards, one of the tellers cleared the screen. Typically in most stores I go to, tellers make sure they’re all done with one customer before moving on. When I pointed out that I wasn’t done, she coldly told me that she was trying to help the next customers. I once again pointed out that I had not finished checking out because of the rewards prompt on the screen, and she once again with more of an attitude this time, told me that she was trying to help the next customers. Finally, she hen apologized to 1 customer behind me, as if to apologize for me causing a delay. I must have been there for a total of 3 minutes including waiting in line myself so I was also confused by that since none of us had been waiting a considerable amount of time. I never received an apology. I was also the only Black customer in line though so perhaps that was an issue for her? I had been nothing but polite and never raised my voice. This was definitely a bummer since it’s my go to for bread. Don’t provide rewards programs if you’re not training your staff to manage customers who then use the service you decided to provide! Other than that, the bread is delightful!
Atmosphere: 5
Food: 5
Service: 1
My half-loaf was more like a third of a loaf. It would have been nice if the acknowledged that it was small and given a small discount.
Stay away if you can.
I think they must abuse the workers here or pay them less than minimum wage as they are often dismissive. I live a few blocks away and up until today, am in there pretty regularly yet the turnover is so great that i never really have relationships with the employees.
Today, I ordered a half loaf of sourdough, paid, and walked away to pick up a juice from another stall. When I returned the worker berated me for “assuming” they would have bread this late in the day. I had to pay for another kind of loaf I didn’t really want. I asked if there was some kind of discount they could provide or comp me a bit since I had ordered and paid in person a few minutes ago for the bread I wanted… they repeated the line about me having been wrong for assuming they would have bread?? 😭 I usually only try to patronize business where the owner is present or workers have a share of the company so we don’t have these dehumanizing experiences. I hope the workers of Davignon unionize or something bc it seems like top down a hostile work culture. Took a peak at glass door and the work experience reviews tracks onto what I experienced today.
Atmosphere: 1
Food: 1
Service: 1
It’s an industrial operation masked with a French name. So follows the baked goods it produces.
On the baguette—as it almost always goes, when not actually made by bakers that observe the requirements for calling something a baguette. It’s shaped like a baguette, but the telltale signs starts at its size. It’s large (Americans rejoice).
Basically it is a loaf of bread made to look like a baguette. As you reach out ei to anticipation of a light, airy but crisp feeling of a baguette, it is immediately weighed down by the sheer what you will soon discover is a rock. The crust thick and not crispy at all. Your jaw gets a workout. The flavor is ok.
The croissant is sad. Classic North American style devoid of richness.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
It’s an industrial operation masked with a French name. So follows the baked goods it produces.
On the baguette—as it almost always goes, when not actually made by bakers that observe the requirements for calling something a baguette. It’s shaped like a baguette, but the telltale signs starts at its size. It’s large (Americans rejoice).
Basically it is a loaf of bread made to look like a baguette. As you reach out ei to anticipation of a light, airy but crisp feeling of a baguette, it is immediately weighed down by the sheer what you will soon discover is a rock. The crust thick and not crispy at all. Your jaw gets a workout. The flavor is ok.
The croissant is sad. Classic North American style devoid of richness.
Atmosphere: 2
Food: 3
Service: 4
Great coffee, subpar service at cashier and terrible quiche. Insane prices for the quiche and coffee.
Atmosphere: 3
Food: 3
Service: 2
**Long-time customer review — for management attention**
I love this café. I’m here 3+ times a week because the coffee is excellent and most of the team is genuinely kind and professional.
However, there has been a repeated issue with one employee that now warrants management review. The employee is a woman who says she is a supervisor, wears clear/transparent glasses, and whose name appears to start with “F.”
**What has happened across multiple visits**
* My drink is frequently prepared incorrectly (e.g., a large served as a small; “less ice” made as regular ice).
* When I point out the discrepancy—often with the order visible on the receipt/app—I’m told it’s my mistake.
* On a recent visit, after I picked up a few extra straws for my group, she challenged me with “How many straws are you taking?” and then cited a “one-straw-per-drink” policy I’ve never seen communicated. When I said I hadn’t been told that before, she gave a dismissive laugh. That is not an acceptable way to address a customer.
**Why I’m concerned**
Across visits I’ve noticed she is noticeably more cordial with other guests—especially Hispanic/Spanish-speaking customers—while being curt with me (I am Asian). I hope I’m wrong, but the pattern feels discriminatory, and that’s unacceptable anywhere, especially at a café I otherwise appreciate.
**What I’m asking management to do**
1. Review order logs and camera footage around the times of these incidents.
2. Reinforce training on respectful communication and accurate order fulfillment.
3. Clearly post or communicate policies (e.g., straw limits) so customers aren’t confronted over rules they’ve never seen.
4. Reiterate a zero-tolerance stance on discriminatory behavior so every guest is treated with equal respect.
I want to keep supporting this location, but this situation has become impossible to ignore. Please address it promptly. Thank you.
Atmosphere: 5
Food: 5
Service: 1
Really great place. I was a bit rude, but the male server was incredibly nice. I loved his attitude and personality, and the coffee was delicious.
Seating outside was fine. Would recommend chai unsweetened, lactose free milk (without additional charge), and a shot of espresso (+$2). For a total of ~$8.67
Service: 5
Good coffee
Atmosphere: 4
Food: 4
Service: 4
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