Great service, pastry’s are great. I recommend the yoghurt bowl. Staff were lovely and super friendly
Robert Ambriano
Highly recommend the regular croissant
Dylan Wang
Just met and experienced the rudest server ever. We are family and friends of four just want to check out this place for the first time. There are a few customers in front of us. As we are checking and deciding, (Veronica I thinks that’s her name) goes: Hi, (how are you) how can I help you? Me discussing with family: can I get … Veronica just interrupted: what can I get for you? Me: can I get …. She interrupted again: what can I get you? Me looked around, didn’t understand what is going on? I thought could be someone behind me or a joke. Then ask her what’s the matter.
She goes, nothing just “manner”. I ask how are you…. What the hell is she doing? I didn’t even hear she said hi, just want to wrap some croissants. Since when customers have to respond to the routine hello or how are you?! Especially when they are busy to decide what to order. This girl is so unbelievably rude and ruined the customer service. She will kill the business. How any customer would buy anything from such a negative person.
Trying to teach tell a customer no “manner” in a take out bakery is unheard of and beyond crazy. Have been all over the world and this one girl is remarkably terrible sample for any business.
Daniel Montes
Great bread and pastries. Needs to make more baguette sandwiches they always sellout before 11. Leaving nothing for lunch time eaters.
Tiago Castro
This has been my source or bread for almost 2 years now. The quality is amazing and they are just delicious - and HEALTHY!
Lina Soto
This quality of food and service has went down significantly for the past few months.
Erica was such a delight ever since she’s left the business has went downhill. The interactions with the employees at the register just seems transactional and lacks genuine engagement and connection.
There was a time the stores phone wasn’t working and I was able to contact the manager directly to see if there were any sourdoughs and focaccia available. She truly went above and beyond.
Because of the lack of effort, underwhelming lattes and recently stale bread I will have to patronize another coffee shop.
Mikaela Reed
Great baked good selection and good whole loaves of bread! The staff is friendly. I haven’t had the coffee, but the chai latte is good! Not too sweet. Good place for a grab and go or to dine upstairs in Essex market.
I would give this place a five star for the food, no doubt. It’s my favorite spot to come for pastry every weekend. However today, around 4:25pm, I walked into the store again with excitement, waited in the line, the girl who’s working at the counter just kept ignoring me and would skip me & take other people’s order. I finally asked her if I could order, she immediately gave me an attitude and told me “I didn’t see you!”. She asked me what I wanted, I told her my order and she just put the pastry into a bag and threw it onto the counter, didn’t say a word as I was paying, turned around and totally disregard me. I never just categorize someone’s mistakes as them being a racist, but by her skipping me (the only Asian there) and took other white customers order and then throwing me the “I didn’t see you!” to justify her terrible behavior made me really question whether she has some problem with certain people. I didn’t say anything aggressive to her, but she treated me as if I did something terribly wrong. Huge disappointment, I doubt if I would ever wanna come back again if the worker’s being this insanely rude.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Pastries
Kaelyn Christensen
unreal service ! i ordered quite a lot of pastries and when one of the boxes was missing.. one of the workers show up on a mfing citibike to get them to me are you KIDDING. incredible. xoxo
Food: 5
Service: 5
mark red
Great selection of bake goods, breads, pastries and sandwiches. Great coffee, even have oat milk. Friendly staff. Nice way to start the day.
Dietary restrictions: Oat milk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Chocolate Chip Cookie, Almond Croissant, Baguette, Country Bread, Sourdough Bread, Pain Au Chocolat, Croissant, Pastries
The food and service is too good! Good service and quality food
Atmosphere: 5
Food: 5
Service: 5
yalan
What have I missed all these years living in this neighborhood😟😋 nice bread and coffee, and they have loyalty program which is always a bonus point💮
Atmosphere: 4
Food: 5
Service: 4
Kelly Ferraro
I LOVE this place. The food is outstanding and I wish I stumbled upon it sooner. Do yourself a favor and go!
Atmosphere: 5
Food: 5
Service: 5
M. Jeffrey Schiller
Their croissants are proof of skill. Excellent product. Across the board their baking is some of the best in the city. I don’t understand any review under 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
James Rose
Have been a regular here for a while but it sucks now due to the staff. they're rude and don't have any idea how to make coffee drinks. they don't know the difference between a latte or cappuccino. I order a flat white and they basically just give me an espresso shot. They should hire real baristas because it's currently an embarrassment to have these people serving drinks
Great service, pastry’s are great. I recommend the yoghurt bowl. Staff were lovely and super friendly
Highly recommend the regular croissant
Just met and experienced the rudest server ever. We are family and friends of four just want to check out this place for the first time. There are a few customers in front of us. As we are checking and deciding,
(Veronica I thinks that’s her name) goes: Hi, (how are you) how can I help you?
Me discussing with family: can I get …
Veronica just interrupted: what can I get for
you?
Me: can I get ….
She interrupted again: what can I get you?
Me looked around, didn’t understand what is going on? I thought could be someone behind me or a joke. Then ask her what’s the matter.
She goes, nothing just “manner”. I ask how are you….
What the hell is she doing? I didn’t even hear she said hi, just want to wrap some croissants. Since when customers have to respond to the routine hello or how are you?! Especially when they are busy to decide what to order. This girl is so unbelievably rude and ruined the customer service. She will kill the business. How any customer would buy anything from such a negative person.
Trying to teach tell a customer no “manner” in a take out bakery is unheard of and
beyond crazy.
Have been all over the world and this one girl is remarkably terrible sample for any business.
Great bread and pastries. Needs to make more baguette sandwiches they always sellout before 11. Leaving nothing for lunch time eaters.
This has been my source or bread for almost 2 years now. The quality is amazing and they are just delicious - and HEALTHY!
This quality of food and service has went down significantly for the past few months.
Erica was such a delight ever since she’s left the business has went downhill. The interactions with the employees at the register just seems transactional and lacks genuine engagement and connection.
There was a time the stores phone wasn’t working and I was able to contact the manager directly to see if there were any sourdoughs and focaccia available. She truly went above and beyond.
Because of the lack of effort, underwhelming lattes and recently stale bread I will have to patronize another coffee shop.
Great baked good selection and good whole loaves of bread! The staff is friendly. I haven’t had the coffee, but the chai latte is good! Not too sweet. Good place for a grab and go or to dine upstairs in Essex market.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant, Baguette, Sourdough Bread, Pastries
I would give this place a five star for the food, no doubt. It’s my favorite spot to come for pastry every weekend.
However today, around 4:25pm, I walked into the store again with excitement, waited in the line, the girl who’s working at the counter just kept ignoring me and would skip me & take other people’s order. I finally asked her if I could order, she immediately gave me an attitude and told me “I didn’t see you!”. She asked me what I wanted, I told her my order and she just put the pastry into a bag and threw it onto the counter, didn’t say a word as I was paying, turned around and totally disregard me.
I never just categorize someone’s mistakes as them being a racist, but by her skipping me (the only Asian there) and took other white customers order and then throwing me the “I didn’t see you!” to justify her terrible behavior made me really question whether she has some problem with certain people. I didn’t say anything aggressive to her, but she treated me as if I did something terribly wrong.
Huge disappointment, I doubt if I would ever wanna come back again if the worker’s being this insanely rude.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Pastries
unreal service ! i ordered quite a lot of pastries and when one of the boxes was missing.. one of the workers show up on a mfing citibike to get them to me are you KIDDING. incredible. xoxo
Food: 5
Service: 5
Great selection of bake goods, breads, pastries and sandwiches. Great coffee, even have oat milk. Friendly staff. Nice way to start the day.
Dietary restrictions: Oat milk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Chocolate Chip Cookie, Almond Croissant, Baguette, Country Bread, Sourdough Bread, Pain Au Chocolat, Croissant, Pastries
Restaurantji Recommends
The food and service is too good! Good service and quality food
Atmosphere: 5
Food: 5
Service: 5
What have I missed all these years living in this neighborhood😟😋 nice bread and coffee, and they have loyalty program which is always a bonus point💮
Atmosphere: 4
Food: 5
Service: 4
I LOVE this place. The food is outstanding and I wish I stumbled upon it sooner. Do yourself a favor and go!
Atmosphere: 5
Food: 5
Service: 5
Their croissants are proof of skill. Excellent product. Across the board their baking is some of the best in the city. I don’t understand any review under 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Have been a regular here for a while but it sucks now due to the staff. they're rude and don't have any idea how to make coffee drinks. they don't know the difference between a latte or cappuccino. I order a flat white and they basically just give me an espresso shot. They should hire real baristas because it's currently an embarrassment to have these people serving drinks
Atmosphere: 3
Food: 4
Service: 1
Loading...