I just had the best experience I've had in a long time. On top of the food being absolutely delicious the staff was pleasantly informative and aware. Brian was amazing and paid extra attention to detail. The place was also very clean. I can't wait to come back.!!! Great job.
Atmosphere: 5
Food: 5
Service: 5
Aville Chetty
Service is always good.
Atmosphere: 4
Food: 4
Service: 5
Cain
Okay sandwich and a mushy apple.
Atmosphere: 3
Food: 3
Service: 4
Valerie Love
I’ve been to this location on W. 85th Street several times and ordered the (4) four pecan danishes. Each time they were placed neatly in a box. Today this cashier stuffed them in a bag, and when I requested a box she claimed she couldn’t give me one because they are for the cinnamon buns. She said I shouldn’t have been given one in the past. I told her to keep them. I’m paying almost $20 for pastries and can’t get the proper package to carry it home, I think NOT! There are so many bakeries on Broadway, so I went to “La Farine Patisserie et Cafe”. I purchased delicious almond pastries and behold the establishment provided a box without my asking. Common sense isn’t to common at Panera located at 2333 Broadway. I told my network of comrades and the internet to stay clear of your location because your customer service sucks. I’ll never darken your doorstep again. I hope you get closed down. I’m calling the health department, as you allow dogs in your store and that’s disgusting!
Atmosphere: 1
Service: 1
Ti-Yon Scott
I ordered through uber eats, but let me tell you I wouldn’t dare step foot in this establishment. The way they didn’t properly seal my salad and I had to cautiously take it out of the bag, they literally just threw my baguette in the bag. They didn’t wrap it, box it… nothing! I ordered avocado toast and a half chicken Cesar salad, and a tropical green smoothie. They forgot the hard boiled egg for my salad, which I paid extra for. So if they’re this careless and didn’t care to make someone food with love and respect through uber eats, I wouldn’t support this place in person or through any delivery services anymore. And as for the smoothie, it tastes HALF decent, I’ve had WAY better from Panera, but in Garden City on Long Island
Sea Moose
I found a piece of plastic in my food and it was very time consuming to file a complaint. I filled out a very long form and they wanted me to tell them all of the same info again.
Atmosphere: 1
Food: 3
Service: 1
Isaac Alfieri
Incredibly slow and generic
Walters A T
I ordered catering here with different type of sandwiches, however, when open them up there are mostly vegetables inside, they didn’t give chicken and turkey sandwiches I ordered. This is dishonesty to customers. Won’t come here again.
Atmosphere: 1
Food: 1
Service: 1
Yaneliz Delarosa
Awesome. I got the chicken bbq sandwhich and it was so empty and barely got any bbq sauce or onions or anything I expressed this to the manager and she made me not one but TWO new sandwhich es on the house. The staff is nice and I really appreciate her!
I really want to thank the lady that helped me yesterday with my order, she went above and beyond. Food was delicious too. Definitely will go there again.
Atmosphere: 5
Food: 5
Service: 5
Karen Dickson
Can't beat their drink membership!
Food: 5
Service: 5
Jose Delgado
We just finished a delicious chicken noodle soup and a warm and soft baguette delivered to our UWS apartment. My wife and I were sick in bed and my thoughtful sister Janette from Florida phoned in the order and had it delivered. A great pick me up for us and quite delicious. Just what the doctor ordered! Thank you very much!!!
Atmosphere: 5
Food: 5
Service: 5
Austin S.
Great value for unlimited sip club!
Atmosphere: 4
Food: 5
Service: 5
Bonita Anderson
Customer service is as it should be, great all around & very clean. I ordered their tomato soup & it was creamy & seasoned well. It has a peaceful atmosphere.
Friendly staff and quick service for my sips cup.
Atmosphere: 3
Food: 4
Service: 5
I just had the best experience I've had in a long time. On top of the food being absolutely delicious the staff was pleasantly informative and aware. Brian was amazing and paid extra attention to detail. The place was also very clean. I can't wait to come back.!!! Great job.
Atmosphere: 5
Food: 5
Service: 5
Service is always good.
Atmosphere: 4
Food: 4
Service: 5
Okay sandwich and a mushy apple.
Atmosphere: 3
Food: 3
Service: 4
I’ve been to this location on W. 85th Street several times and ordered the (4) four pecan danishes. Each time they were placed neatly in a box. Today this cashier stuffed them in a bag, and when I requested a box she claimed she couldn’t give me one because they are for the cinnamon buns. She said I shouldn’t have been given one in the past. I told her to keep them. I’m paying almost $20 for pastries and can’t get the proper package to carry it home, I think NOT! There are so many bakeries on Broadway, so I went to “La Farine Patisserie et Cafe”. I purchased delicious almond pastries and behold the establishment provided a box without my asking. Common sense isn’t to common at Panera located at 2333 Broadway. I told my network of comrades and the internet to stay clear of your location because your customer service sucks. I’ll never darken your doorstep again. I hope you get closed down. I’m calling the health department, as you allow dogs in your store and that’s disgusting!
Atmosphere: 1
Service: 1
I ordered through uber eats, but let me tell you I wouldn’t dare step foot in this establishment. The way they didn’t properly seal my salad and I had to cautiously take it out of the bag, they literally just threw my baguette in the bag. They didn’t wrap it, box it… nothing! I ordered avocado toast and a half chicken Cesar salad, and a tropical green smoothie. They forgot the hard boiled egg for my salad, which I paid extra for. So if they’re this careless and didn’t care to make someone food with love and respect through uber eats, I wouldn’t support this place in person or through any delivery services anymore. And as for the smoothie, it tastes HALF decent, I’ve had WAY better from Panera, but in Garden City on Long Island
I found a piece of plastic in my food and it was very time consuming to file a complaint. I filled out a very long form and they wanted me to tell them all of the same info again.
Atmosphere: 1
Food: 3
Service: 1
Incredibly slow and generic
I ordered catering here with different type of sandwiches, however, when open them up there are mostly vegetables inside, they didn’t give chicken and turkey sandwiches I ordered. This is dishonesty to customers. Won’t come here again.
Atmosphere: 1
Food: 1
Service: 1
Awesome. I got the chicken bbq sandwhich and it was so empty and barely got any bbq sauce or onions or anything I expressed this to the manager and she made me not one but TWO new sandwhich es on the house. The staff is nice and I really appreciate her!
Restaurantji Recommends
I really want to thank the lady that helped me yesterday with my order, she went above and beyond. Food was delicious too. Definitely will go there again.
Atmosphere: 5
Food: 5
Service: 5
Can't beat their drink membership!
Food: 5
Service: 5
We just finished a delicious chicken noodle soup and a warm and soft baguette delivered to our UWS apartment. My wife and I were sick in bed and my thoughtful sister Janette from Florida phoned in the order and had it delivered. A great pick me up for us and quite delicious. Just what the doctor ordered! Thank you very much!!!
Atmosphere: 5
Food: 5
Service: 5
Great value for unlimited sip club!
Atmosphere: 4
Food: 5
Service: 5
Customer service is as it should be, great all around & very clean. I ordered their tomato soup & it was creamy & seasoned well. It has a peaceful atmosphere.
Atmosphere: 4
Food: 4
Service: 4
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