Waited over 15 minutes and counting for my sandwich they were prepping salads instead of making the orders. If I would’ve known it would take this long I would’ve walked to Mc Donald’s
Service: 1
Ron Karim
I saw mice
Atmosphere: 1
Food: 1
Service: 1
isiah bishop
Real great staff, super helpful
Atmosphere: 5
Food: 5
Service: 5
yuhu du
I was there two weeks ago, I ordered on machine, then I asked them how long wait for, I can’t wait that long ,so I request to cancel right the way, the guys confirmed my mane, said I would cancel , they didn’t give me receipt, I thought they canceled but not. When I found out on my credit card payment, it pissed me off, no more there
Matthew Lee
This should be flagged as a stand, not as a full location. You can't get most of the drinks that are available at regular locations.
Atmosphere: 1
Food: 1
Service: 3
Norma
We ordered catering from them and the order came from Panera at 28th and second. I confirmed 2 days ahead and was told all was fine and the day before called and was told that my order was transferred (to 28 st.) The order came late and incomplete. That is forgivable but the staff argued that the order was complete and was very rude when we called trying to fix the problem. Finally an hour later the remainder of the order came. No one we spoke to wanted to give their names. The order was not inexpensive and the service was a huge disappointment! I won’t use that location in the future!
Food: 2
Service: 2
Donald Gray
This review is about the panera near the first avenue entrance. The Guy who works there during the week in the morning is miserable and has a serious attitude period II don't know if hes just a miserable person or if hes just really unhappy that he works for panera period if you greet him, he will act like he never heard you. He will hand you your order never crack a smile will not say thank you and will not reply to you if you say thank you to him. He should really go and find a job where he does not have to interact with any people.I have stopped coming to this location, unless I have no other option, all because of this miserable guy and his bad nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
LOVE DOVE
It's a waste to have this restaurant here, all the pastries are dry, hard and/or stale. They only offer coffee, bag tea or non sweeten ice tea. So all their special drinks are non exsistant here, including their chai lattes or caffeine fruit drink
Kchrys Kitty
The employee JASMINE was very rude and rolled her eyes at me. I asked for help and The manager didn’t pull her to the side to tell her about her customer service skills. She completely ignored me and refused to at least apologize. The manager did help me with my order but I’m completely flabbergasted by this experience. Especially in a hospital.
Atmosphere: 1
Food: 3
Service: 1
Zjada Moody
There is a tall big guy name Jacob attitude was horrible and he had a miserable way of speaking to me and others my food didn’t even come until after 20 mins I asked him and he said that’s the kitchen this place needs to get it together I was rooting for you guys
The employee JASMINE was very rude and rolled her eyes at me. I asked for help and The manager didn’t pull her to the side to tell her about her customer service skills. She completely ignored me and refused to at least apologize. The manager did help me with my order but I’m completely flabbergasted by this experience. Especially in a hospital.
Atmosphere: 1
Food: 3
Service: 1
Kayla Moore
There is a tall big guy name Jacob attitude was horrible and he had a miserable way of speaking to me and others my food didn’t even come until after 20 mins I asked him and he said that’s the kitchen this place needs to get it together I was rooting for you guys
Ms Alvear
This place gets an F for service. Never in my life have I seen such lagging and underperforming staff at an eating establishment. In specific the behind the counter staff who very extremely slow. They show no effort to work together and often times stand there and talk amongst themselves with little regards to the dozen customers that are waiting to check out. Do yourself a favor and order online for pickup, or else be ready to wait.
Atmosphere: 1
Service: 1
V Piron
Currently, their service has been lacking. The employees are not on top of it on having coffee ready in the containers for self serving. They have their technical system broken where I will have to wait in line for just my cup of coffee under Rapid Pick Up service. The employees' attitude and service varies. Sometimes their are not helpful and only a few of them are. When they opened this Panera in the hospital, it was smooth running but slowly it's becoming a disaster, which is not great from us hospital employees.
Waited over 15 minutes and counting for my sandwich they were prepping salads instead of making the orders. If I would’ve known it would take this long I would’ve walked to Mc Donald’s
Service: 1
I saw mice
Atmosphere: 1
Food: 1
Service: 1
Real great staff, super helpful
Atmosphere: 5
Food: 5
Service: 5
I was there two weeks ago, I ordered on machine, then I asked them how long wait for, I can’t wait that long ,so I request to cancel right the way, the guys confirmed my mane, said I would cancel , they didn’t give me receipt, I thought they canceled but not. When I found out on my credit card payment, it pissed me off, no more there
This should be flagged as a stand, not as a full location. You can't get most of the drinks that are available at regular locations.
Atmosphere: 1
Food: 1
Service: 3
We ordered catering from them and the order came from Panera at 28th and second. I confirmed 2 days ahead and was told all was fine and the day before called and was told that my order was transferred (to 28 st.) The order came late and incomplete. That is forgivable but the staff argued that the order was complete and was very rude when we called trying to fix the problem. Finally an hour later the remainder of the order came. No one we spoke to wanted to give their names. The order was not inexpensive and the service was a huge disappointment! I won’t use that location in the future!
Food: 2
Service: 2
This review is about the panera near the first avenue entrance. The Guy who works there during the week in the morning is miserable and has a serious attitude period II don't know if hes just a miserable person or if hes just really unhappy that he works for panera period if you greet him, he will act like he never heard you. He will hand you your order never crack a smile will not say thank you and will not reply to you if you say thank you to him. He should really go and find a job where he does not have to interact with any people.I have stopped coming to this location, unless I have no other option, all because of this miserable guy and his bad nasty attitude.
Atmosphere: 1
Food: 3
Service: 1
It's a waste to have this restaurant here, all the pastries are dry, hard and/or stale. They only offer coffee, bag tea or non sweeten ice tea. So all their special drinks are non exsistant here, including their chai lattes or caffeine fruit drink
The employee JASMINE was very rude and rolled her eyes at me. I asked for help and The manager didn’t pull her to the side to tell her about her customer service skills. She completely ignored me and refused to at least apologize. The manager did help me with my order but I’m completely flabbergasted by this experience. Especially in a hospital.
Atmosphere: 1
Food: 3
Service: 1
There is a tall big guy name Jacob attitude was horrible and he had a miserable way of speaking to me and others my food didn’t even come until after 20 mins I asked him and he said that’s the kitchen this place needs to get it together I was rooting for you guys
Restaurantji Recommends
Way too slow for a busy hospital.
Atmosphere: 2
Food: 2
Service: 2
The employee JASMINE was very rude and rolled her eyes at me. I asked for help and The manager didn’t pull her to the side to tell her about her customer service skills. She completely ignored me and refused to at least apologize. The manager did help me with my order but I’m completely flabbergasted by this experience. Especially in a hospital.
Atmosphere: 1
Food: 3
Service: 1
There is a tall big guy name Jacob attitude was horrible and he had a miserable way of speaking to me and others my food didn’t even come until after 20 mins I asked him and he said that’s the kitchen this place needs to get it together I was rooting for you guys
This place gets an F for service. Never in my life have I seen such lagging and underperforming staff at an eating establishment. In specific the behind the counter staff who very extremely slow. They show no effort to work together and often times stand there and talk amongst themselves with little regards to the dozen customers that are waiting to check out. Do yourself a favor and order online for pickup, or else be ready to wait.
Atmosphere: 1
Service: 1
Currently, their service has been lacking. The employees are not on top of it on having coffee ready in the containers for self serving. They have their technical system broken where I will have to wait in line for just my cup of coffee under Rapid Pick Up service. The employees' attitude and service varies. Sometimes their are not helpful and only a few of them are. When they opened this Panera in the hospital, it was smooth running but slowly it's becoming a disaster, which is not great from us hospital employees.
Atmosphere: 2
Food: 2
Service: 1
Loading...