gave me a over done pizza. asked for a refund after i threw the pizza away and they told me its either they make me a new one or i give them back the pizza for a refund . it was overdone and hard to chew imagine spending 25$ on this but they remade it and it was way better . pls don’t send people overcooked pizza
Atmosphere: 5
Food: 3
Service: 2
La-Toya Hamilton
Absolutely amazing costumer service and this is my 3rd time ordering from this location. Food is always great 👍🏾
Atmosphere: 5
Food: 5
Service: 5
Natalee Anglin
Not good I went there today and ordered half and half pepperoni and half chicken with green peppers and pineapple and they gave me pepperoni pineapple only when I called them to let them know what I ordered and what I received they hang up on me said they are busy very bad customer service………
mike j
Came late night expecting slow service but was blown away by the fantastic service and food
Atmosphere: 5
Food: 5
Service: 5
long you
I drove to upper Manhattan and ordered a pizza with my points and the staff cancelled my order and said no! You gave us points and you won‘t let us use them? Terrible staff at this place
Atmosphere: 1
Service: 1
raven roberts
canceled my order for no reason and took forever to give me back my refund never again . Never got food
Atmosphere: 1
Food: 1
Service: 1
Precious Colon
I have never had an issue with the store until new Mangment took over the last couple years. I ordered pizza around 2:00 and and I looked on the tracker and it says delivered. I called the store around 2:50 because I never received my order ( it was still in the store) the delivery guy ran to get my my order before closing he was so nice. He got to my house at 3:06 and couldn’t explain to me why it was not delivered but we all human so I wasn’t tripping. I thanked him tipped and he rushed away because it was 3:06am ( after closing) I soon realized that did not deliver my soda that came with my order. I figured I would call them in the morning because it’s after 3:06 and I kno they want to go home ( I worked at a poppa John’s before so I get it ) the following day I called about my soda, the girl remembered me and I believe the delivery guy was able to confirm he did not bring my soda. She said okay she just need to let her manager know. He responded by saying she should have called yesterday. Staff told him it was after 3 AM closing time. He did not care and dismissed my request. His name is Anthony. I’ll try again but all this for a 5$ soda ??? Costumer service/ longevity is out the window now huh. It never used to be like this and I’m happy I’m in a much more mature place because a couple years ago I would of tried to walk behind the counter lol growth.
Janae Beautyy
Do not order here. Worst service ever they literally let me order. Told me there was technical difficulties, transfer me then said my order was completed. Called them back to check the status of my order only for them to say they can’t find my order. Multiple incidents with this one location never ordering from them again. Poor management and even worse customer service. 0 stars!!!
Atmosphere: 1
Food: 1
Service: 1
Grace Murrell
I Ordered A Medium Pie From The Amsterdam Location The Pizza Was Old And Stale Buyer Beware The Mgr Is Completely Unqualified For Said Position I Will Be Making A Complaint @ Corporate SMDH
gave me a over done pizza. asked for a refund after i threw the pizza away and they told me its either they make me a new one or i give them back the pizza for a refund . it was overdone and hard to chew imagine spending 25$ on this but they remade it and it was way better . pls don’t send people overcooked pizza
Atmosphere: 5
Food: 3
Service: 2
Absolutely amazing costumer service and this is my 3rd time ordering from this location. Food is always great 👍🏾
Atmosphere: 5
Food: 5
Service: 5
Not good I went there today and ordered half and half pepperoni and half chicken with green peppers and pineapple and they gave me pepperoni pineapple only when I called them to let them know what I ordered and what I received they hang up on me said they are busy very bad customer service………
Came late night expecting slow service but was blown away by the fantastic service and food
Atmosphere: 5
Food: 5
Service: 5
I drove to upper Manhattan and ordered a pizza with my points and the staff cancelled my order and said no! You gave us points and you won‘t let us use them? Terrible staff at this place
Atmosphere: 1
Service: 1
canceled my order for no reason and took forever to give me back my refund never again . Never got food
Atmosphere: 1
Food: 1
Service: 1
I have never had an issue with the store until new Mangment took over the last couple years. I ordered pizza around 2:00 and and I looked on the tracker and it says delivered. I called the store around 2:50 because I never received my order ( it was still in the store) the delivery guy ran to get my my order before closing he was so nice. He got to my house at 3:06 and couldn’t explain to me why it was not delivered but we all human so I wasn’t tripping. I thanked him tipped and he rushed away because it was 3:06am ( after closing) I soon realized that did not deliver my soda that came with my order. I figured I would call them in the morning because it’s after 3:06 and I kno they want to go home ( I worked at a poppa John’s before so I get it ) the following day I called about my soda, the girl remembered me and I believe the delivery guy was able to confirm he did not bring my soda. She said okay she just need to let her manager know. He responded by saying she should have called yesterday. Staff told him it was after 3 AM closing time. He did not care and dismissed my request. His name is Anthony. I’ll try again but all this for a 5$ soda ??? Costumer service/ longevity is out the window now huh. It never used to be like this and I’m happy I’m in a much more mature place because a couple years ago I would of tried to walk behind the counter lol growth.
Do not order here. Worst service ever they literally let me order. Told me there was technical difficulties, transfer me then said my order was completed. Called them back to check the status of my order only for them to say they can’t find my order. Multiple incidents with this one location never ordering from them again. Poor management and even worse customer service. 0 stars!!!
Atmosphere: 1
Food: 1
Service: 1
I Ordered A Medium Pie From The Amsterdam Location The Pizza Was Old And Stale Buyer Beware The Mgr Is Completely Unqualified For Said Position I Will Be Making A Complaint @ Corporate SMDH
كويس بس حقنا أحلى ??
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It’s papa john
Beyond the menu, the wait can be a little lengthy sometimes.
Parking: There's no parking. You have to gamble being double parked.
Wheelchair accessibility: Not wheelchair accessible.
Atmosphere: 3
Food: 4
Service: 3
Gave me food poisoning.
Great people and great food. This will always be my take away spot
Atmosphere: 5
Food: 5
Service: 5
Ordered Philly cheesesteak pizza and there were barely any steak in the pizza…will not be ordering from that restaurant.
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