Beware, this location tacks an extra 3% on each non-cash transaction (which I imagine has to be the vast majority of all transactions). This is posted near the register, but not in a place that makes it blatantly obvious. They draw you in with the notion of a lower price when it actuality their offerings are quite expensive.
To add insult to injury, the receipts generated by their POS are no itemized. Stay far, far away.
Atmosphere: 1
Food: 3
Service: 1
Malachi Watson
Bern at the FiDi location was so helpful! A 10/10 takeout experience!
Atmosphere: 5
Food: 5
Service: 5
Christopher Z
I had a snack bowl with brown rice and spicy tuna. The atmosphere was great, the employees friendly, and I wish I had discovered this place sooner.
Atmosphere: 5
Food: 5
Service: 5
Lia Rivera Flavia
Delicious, and quick, and the staff are sweethearts! I go every time I’m in the area.
Mario Casarella
I just can said that they have the best team working there , always ready and smiling, professional and clean all the time, I come often because I love the food and vibe there.
Mario Casarella
Atmosphere: 5
Food: 5
Service: 5
Felipe Forero-Schwanhäuser
Great, fresh food with quick and friendly service
Atmosphere: 5
Food: 5
Service: 5
Seidaha Nesbeth
Excellent customer service!!! Great healthy food
Atmosphere: 5
Food: 5
Service: 5
Jose Velez
Be careful when checking out at this location. I had a terrible experience here. I ordered a poke bowl and was shocked to find a $100 tip charged to my card that I never authorized. It took far too much back-and-forth to even start getting the issue resolved, and they still didn’t want to give me a full refund. On top of that, the manager had an unnecessary attitude, as if it was his own money being taken back. Completely unprofessional and unacceptable, I will not be returning.
Service: 1
joe gorlan
Classic corporate bowl spot. The line gets long between 12:15 and whenever you want to go, so go early. If you are NOT going for lunch during your workday you should go somewhere else! I like that they have cold and hot protein options and I like to ask for half zucchini noodles and half brown rice because I am very health-conscious. If you are not health-conscious, I am not trying to slight you but rather state my experience and feelings. Thanks.
If you haven’t tried Poke Bowl especially in this location (127 Fulton St.), you’re missing out. Food is amazing and their staffs are stellar! Shout out to Bern and Erika, thank you! 😊
Atmosphere: 5
Food: 5
Service: 5
Daniel Lis
Have come here a few times , enjoy that it's healthy and good quality, but have twice now received rude service. The place promotes itself as offering the ability to customize your bowl but when doing so, even just adding one extra item, I've gotten mocking comments from staff, usually that the bowl is getting too full. Staff should be reminded that the customer is not in charge of portion control through the ordering process. I'm young, I've worked in service, I have patience for what staff have to put up with, especially from older clientele who sometimes don't know how to treat service staff in a fast paced environment. But I don't understand why the staff here feel entitled to mock customers. I've dealt with it more than once now and I see others have too in the reviews so it's not a one off but a systemic problem. May have to seek out other healthy options in the area unfortunately.
Atmosphere: 3
Food: 5
Service: 1
Erica Martell
This is a casual lunch/ take out place. I think the key is to figure out how to put together a bowl from various ingredients - like a salad bar - or to try one of their pre-fab suggestions. If you get your combo right it can't be beat.
Atmosphere: 4
Food: 5
Service: 5
Pearl
My only complaint is that when you order online from thewebsite, I was automatically charged 23% in taxes and fees and then another 10% tip for a pickup without asking me so did not find out until after I paid. Considering sales tax is just under 9% and credit card fees are about 3%, I am not sure where the other 11% in fees came from.
Always super fresh delicious bowls here!
Atmosphere: 5
Food: 5
Service: 5
Beware, this location tacks an extra 3% on each non-cash transaction (which I imagine has to be the vast majority of all transactions). This is posted near the register, but not in a place that makes it blatantly obvious. They draw you in with the notion of a lower price when it actuality their offerings are quite expensive.
To add insult to injury, the receipts generated by their POS are no itemized. Stay far, far away.
Atmosphere: 1
Food: 3
Service: 1
Bern at the FiDi location was so helpful! A 10/10 takeout experience!
Atmosphere: 5
Food: 5
Service: 5
I had a snack bowl with brown rice and spicy tuna. The atmosphere was great, the employees friendly, and I wish I had discovered this place sooner.
Atmosphere: 5
Food: 5
Service: 5
Delicious, and quick, and the staff are sweethearts! I go every time I’m in the area.
I just can said that they have the best team working there , always ready and smiling, professional and clean all the time, I come often because I love the food and vibe there.
Mario Casarella
Atmosphere: 5
Food: 5
Service: 5
Great, fresh food with quick and friendly service
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service!!! Great healthy food
Atmosphere: 5
Food: 5
Service: 5
Be careful when checking out at this location. I had a terrible experience here. I ordered a poke bowl and was shocked to find a $100 tip charged to my card that I never authorized. It took far too much back-and-forth to even start getting the issue resolved, and they still didn’t want to give me a full refund. On top of that, the manager had an unnecessary attitude, as if it was his own money being taken back. Completely unprofessional and unacceptable, I will not be returning.
Service: 1
Classic corporate bowl spot. The line gets long between 12:15 and whenever you want to go, so go early. If you are NOT going for lunch during your workday you should go somewhere else! I like that they have cold and hot protein options and I like to ask for half zucchini noodles and half brown rice because I am very health-conscious. If you are not health-conscious, I am not trying to slight you but rather state my experience and feelings. Thanks.
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Excellent !!!!
Atmosphere: 5
Food: 5
Service: 5
If you haven’t tried Poke Bowl especially in this location (127 Fulton St.), you’re missing out. Food is amazing and their staffs are stellar! Shout out to Bern and Erika, thank you! 😊
Atmosphere: 5
Food: 5
Service: 5
Have come here a few times , enjoy that it's healthy and good quality, but have twice now received rude service. The place promotes itself as offering the ability to customize your bowl but when doing so, even just adding one extra item, I've gotten mocking comments from staff, usually that the bowl is getting too full. Staff should be reminded that the customer is not in charge of portion control through the ordering process. I'm young, I've worked in service, I have patience for what staff have to put up with, especially from older clientele who sometimes don't know how to treat service staff in a fast paced environment. But I don't understand why the staff here feel entitled to mock customers. I've dealt with it more than once now and I see others have too in the reviews so it's not a one off but a systemic problem. May have to seek out other healthy options in the area unfortunately.
Atmosphere: 3
Food: 5
Service: 1
This is a casual lunch/ take out place. I think the key is to figure out how to put together a bowl from various ingredients - like a salad bar - or to try one of their pre-fab suggestions. If you get your combo right it can't be beat.
Atmosphere: 4
Food: 5
Service: 5
My only complaint is that when you order online from thewebsite, I was automatically charged 23% in taxes and fees and then another 10% tip for a pickup without asking me so did not find out until after I paid. Considering sales tax is just under 9% and credit card fees are about 3%, I am not sure where the other 11% in fees came from.
Atmosphere: 5
Food: 5
Service: 5
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