Had my 1st vegan meal there with reservations and left finding the Vegan in me. The food was amazing. Tasted great and was presented perfectly. The service was polite, timely, and attentive. The ambiance was perfect for me. It was lively but not obnoxiously loud and perfectly lit. Will definitely go back with more friends.
Mordechai Lis
Great kosher option!
Atmosphere: 5
Food: 5
Service: 5
Sidrah Ahmad
The sambar was straight up like dal.just no.
Atmosphere: 4
Food: 3
Service: 4
go jajs
Hair in food. Still trying to get over the experience of biting into my food only to feel another persons hair inside of my mouth. When I took the food out it was cooked into it. I’m grossed out. The food tastes good but come guys! I don’t want to eat your hair.
Maitrei Shah
Great experience! The most authentic South Indian food I’ve had in nyc!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sev Poori, Pongal, Chef's Special Thali with Rava Masala, Sambar, Mysore Masala, Malai Kofta, Rava, Rava Masala, Badam Halwa, Dahi Puri, Royal Thali, Chutney, Mysore, Masala Dosa
Shrey Shah
Amazing South Indian food and chaats!
Food: 5
Service: 5
Lalitha Raguthu
Enjoyed the great ambience, authentic served hot and very close to home, good service. Very happy to recommend.
Avi Frank
Great Indian restaurant, only Indian restaurant that serves food just like in India. Exotic, flavorful tastes, boiling hot food and friendly staff. Made our day!
Atmosphere: 4
Food: 5
Service: 5
Sushmitha Ganesan
If you prefer authentic South Indian dishes, then this restaurant may not the ideal one for you. The taste was not that satisfying. The waiting time was so long that we had to keep reminding the staff about our order.We ordered for a madras thali which did not have Kootu, vethakuzhambu but had zucchini sambar.
Atmosphere: 3
Food: 2
Service: 2
Daniel Khalili
This new location is amazing. The service went an extra mile to make us feel comfortable and homey. Food is the best Indian food I’ve ever had and very reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pondicherry Masala Dosai, Pongal, Sambar, Mango, Rava, Chutney, Mysore, Masala Dosa
Everytime I visit NYC from NH I specially drive to this place to eat Pulav and idly.This Time it was different and had worst experience of my life. I never felt this insulted ever in my life. They moved to another location near by and when I spoke to the person who was serving he said they were expanding. I was happy as this place was very neat.First thing: Prices are to highSecond thing: people working there are not much Interested in Indian customers.Third thing: They added pre tip 20%Fourth thing: MOST EMBARRASSING the guy in the counter is very sarcastic. After 20% gratitude, he asked me to round the total number and I rounded it up by adding additional another 6cents. He laughed at it and was asking tip. When I said I don't tip. He was looking at someone's face and laughing about it. You tipped me 6cents. There are other customers in the restaurant he just laughed infront of everyone.Fifth thing: Food taste has changed drastically.Trust me I will never again In my life come to this place. ?Whoever is the owner please ask your staffs to behave. If not you will be out of business in no time. Thanks
Vivek Ananth
Authentic & Yummy Tamil/South-Indian food in NYC!
Atmosphere: 5
Food: 5
Service: 5
Srikanth Kestur
We come to Pongal, whenever we visit NYC. However, this place has gone down big time service wise. They don't accommodate even simple requests. I can understand the urge to NOT customize, but at least hear the customers fully before politely saying no. On the contrary, the staff is eagerly waiting to say no. Absolutely pathetic service and for a tradition that values guests and patronage, this place is a disgrace.To make maters worse, food quality has become ordinary. All in all we are done with Pongal....
Atmosphere: 2
Food: 3
Service: 1
Bijou F.
manager was crazy rude and dismissive. Hair was cooked into the food and nothing was done to compensate. Weird vibes. Never going back.
P F.
Interesting experience, particularly if u like HAIR in your food, warm beer, and a snide owner. Yuk! No thanks! Never again! Plenty of other Indian restaurants around. Skip this one and save yourself.
Had my 1st vegan meal there with reservations and left finding the Vegan in me. The food was amazing. Tasted great and was presented perfectly. The service was polite, timely, and attentive. The ambiance was perfect for me. It was lively but not obnoxiously loud and perfectly lit. Will definitely go back with more friends.
Great kosher option!
Atmosphere: 5
Food: 5
Service: 5
The sambar was straight up like dal.just no.
Atmosphere: 4
Food: 3
Service: 4
Hair in food. Still trying to get over the experience of biting into my food only to feel another persons hair inside of my mouth. When I took the food out it was cooked into it. I’m grossed out. The food tastes good but come guys! I don’t want to eat your hair.
Great experience! The most authentic South Indian food I’ve had in nyc!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sev Poori, Pongal, Chef's Special Thali with Rava Masala, Sambar, Mysore Masala, Malai Kofta, Rava, Rava Masala, Badam Halwa, Dahi Puri, Royal Thali, Chutney, Mysore, Masala Dosa
Amazing South Indian food and chaats!
Food: 5
Service: 5
Enjoyed the great ambience, authentic served hot and very close to home, good service. Very happy to recommend.
Great Indian restaurant, only Indian restaurant that serves food just like in India. Exotic, flavorful tastes, boiling hot food and friendly staff. Made our day!
Atmosphere: 4
Food: 5
Service: 5
If you prefer authentic South Indian dishes, then this restaurant may not the ideal one for you. The taste was not that satisfying. The waiting time was so long that we had to keep reminding the staff about our order.We ordered for a madras thali which did not have Kootu, vethakuzhambu but had zucchini sambar.
Atmosphere: 3
Food: 2
Service: 2
This new location is amazing. The service went an extra mile to make us feel comfortable and homey. Food is the best Indian food I’ve ever had and very reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pondicherry Masala Dosai, Pongal, Sambar, Mango, Rava, Chutney, Mysore, Masala Dosa
Restaurantji Recommends
Everytime I visit NYC from NH I specially drive to this place to eat Pulav and idly.This Time it was different and had worst experience of my life. I never felt this insulted ever in my life. They moved to another location near by and when I spoke to the person who was serving he said they were expanding. I was happy as this place was very neat.First thing: Prices are to highSecond thing: people working there are not much Interested in Indian customers.Third thing: They added pre tip 20%Fourth thing: MOST EMBARRASSING the guy in the counter is very sarcastic. After 20% gratitude, he asked me to round the total number and I rounded it up by adding additional another 6cents. He laughed at it and was asking tip. When I said I don't tip. He was looking at someone's face and laughing about it. You tipped me 6cents. There are other customers in the restaurant he just laughed infront of everyone.Fifth thing: Food taste has changed drastically.Trust me I will never again In my life come to this place. ?Whoever is the owner please ask your staffs to behave. If not you will be out of business in no time. Thanks
Authentic & Yummy Tamil/South-Indian food in NYC!
Atmosphere: 5
Food: 5
Service: 5
We come to Pongal, whenever we visit NYC. However, this place has gone down big time service wise. They don't accommodate even simple requests. I can understand the urge to NOT customize, but at least hear the customers fully before politely saying no. On the contrary, the staff is eagerly waiting to say no. Absolutely pathetic service and for a tradition that values guests and patronage, this place is a disgrace.To make maters worse, food quality has become ordinary. All in all we are done with Pongal....
Atmosphere: 2
Food: 3
Service: 1
manager was crazy rude and dismissive. Hair was cooked into the food and nothing was done to compensate. Weird vibes. Never going back.
Interesting experience, particularly if u like HAIR in your food, warm beer, and a snide owner. Yuk! No thanks! Never again! Plenty of other Indian restaurants around. Skip this one and save yourself.