All Staff unmotivated and not friendly.They should work elsewhere if they are not happy with the job.Beef Steak Sandwich was okay, I have had better.Would not recommend. ?02/24/24 12:30 pm
Atmosphere: 1
Food: 2
Service: 1
Leedy Corbin
This is a great place to eat if you hate yourself. Go to Potbelly if you want your mind blown by the pure, unbelievable incompetence of the staff. It would be one thing if they just got your order wrong, but they not only get it wrong, they also seem angry to have even been asked to make you your meal. Entering this store feels like you have entered their break room and they seem offended by having customers in their vicinity. If you need a bite, go to the many far superior restaurants nearby.
Service: 1
Ken Singh
This is the place to eat at Rockefeller. Dip your sub into the broccoli cheddar soup and watch your brain melt!! Their milkshakes are hand scooped the old fashion way too, amazing! An icy coffee shake from here’s like no other available.
Consistently good sandwiches. Prices a little high but fine.
Jeanine S.
I am an employee in another spot at Rockerfeller Center..I just went in on my break to grab a sandwich..one guy was stocking..I went to the front..the worker was spinning on a chair and on her phone annoyed that I needed food..I told her what I wanted..no eye contact..told me to go to the other side..she was pissed..she got up and said she was not working back there by herself...I was still standing there with no "some one will be right with you"..I left and went into amazon to grab food..this review is not going to change anything..in NY you can grab food anywhere..but why bother walking in feeling like you are doing someone a favor..and when you are on break..time is ticking.
Brayden Hockensmith
The food was good but the service was very poor.
Atmosphere: 2
Food: 4
Service: 1
Judy Lee
Ordered for pick up Activemenus and everything went smoothly and on
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian
Milah Blunt
My bread was moldy and when I brought it back, they didn’t even say sorry.
Atmosphere: 1
Food: 1
Service: 1
Marlon McDowell
I was in the store the other day, the young lady blew her Nose in front of me out in the open... then she tried to make my soup using the same hand. Then she got mad because I told her that she need to make another soup using glove.. now very time I go there she give me a evil look as if I did something wrong.. I worked at Rockefeller Center for 27 years and the customer service sucks... i may go to corporate or upper management if this doesn't stop. And when she gave me my Change back she flung it in my hand so disrespect.... im old enough to be her father.... this had to stop...P.S. Rockefeller Security Officer
Food: 4
Melissa
They have the worst and rude employees.And they lack condiments. If I’m paying extra for guacamole on my salad I expect more than one piece.
Literally the worst Potbelly ever. One employee doing the trash and the other painstakingly making a basic sandwich for over 5 minutes. No greeting whatsoever. Finally my turn and I asked for a bowl of mac and a strawberry milkshake. Rude employee with 0 social skills just said "no". Okay...it wasn't even 8pm!
Maddie Jones
Come to this Potbellies if you want to watch the most ineffective assembly line of your life where all the sandwiches pile up while all the employees do nothing and then they give you someone else’s sandwich with your toppings.And then also come here if you call telling them what happened because the website directs you to the store for any issues and they act like it’s your fault and pretend to comp your order to get you off the phone.
William G.
Excellent tasty sandwiches. Good service, it's my go to if I am in the area and want a sandwich.
Marc-Alain Raymond
Service à la clientèle exécrable. Personnel bête et qui agit comme si nous étions une nuisance dès notre entrée dans le restaurant. Employée qui s'est trompée dans la commande sans s'excuser.
All Staff unmotivated and not friendly.They should work elsewhere if they are not happy with the job.Beef Steak Sandwich was okay, I have had better.Would not recommend. ?02/24/24 12:30 pm
Atmosphere: 1
Food: 2
Service: 1
This is a great place to eat if you hate yourself. Go to Potbelly if you want your mind blown by the pure, unbelievable incompetence of the staff. It would be one thing if they just got your order wrong, but they not only get it wrong, they also seem angry to have even been asked to make you your meal. Entering this store feels like you have entered their break room and they seem offended by having customers in their vicinity. If you need a bite, go to the many far superior restaurants nearby.
Service: 1
This is the place to eat at Rockefeller. Dip your sub into the broccoli cheddar soup and watch your brain melt!! Their milkshakes are hand scooped the old fashion way too, amazing! An icy coffee shake from here’s like no other available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club, Broccoli Cheddar
Consistently good sandwiches. Prices a little high but fine.
I am an employee in another spot at Rockerfeller Center..I just went in on my break to grab a sandwich..one guy was stocking..I went to the front..the worker was spinning on a chair and on her phone annoyed that I needed food..I told her what I wanted..no eye contact..told me to go to the other side..she was pissed..she got up and said she was not working back there by herself...I was still standing there with no "some one will be right with you"..I left and went into amazon to grab food..this review is not going to change anything..in NY you can grab food anywhere..but why bother walking in feeling like you are doing someone a favor..and when you are on break..time is ticking.
The food was good but the service was very poor.
Atmosphere: 2
Food: 4
Service: 1
Ordered for pick up Activemenus and everything went smoothly and on
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian
My bread was moldy and when I brought it back, they didn’t even say sorry.
Atmosphere: 1
Food: 1
Service: 1
I was in the store the other day, the young lady blew her Nose in front of me out in the open... then she tried to make my soup using the same hand. Then she got mad because I told her that she need to make another soup using glove.. now very time I go there she give me a evil look as if I did something wrong.. I worked at Rockefeller Center for 27 years and the customer service sucks... i may go to corporate or upper management if this doesn't stop. And when she gave me my Change back she flung it in my hand so disrespect.... im old enough to be her father.... this had to stop...P.S. Rockefeller Security Officer
Food: 4
They have the worst and rude employees.And they lack condiments. If I’m paying extra for guacamole on my salad I expect more than one piece.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Literally the worst Potbelly ever. One employee doing the trash and the other painstakingly making a basic sandwich for over 5 minutes. No greeting whatsoever. Finally my turn and I asked for a bowl of mac and a strawberry milkshake. Rude employee with 0 social skills just said "no". Okay...it wasn't even 8pm!
Come to this Potbellies if you want to watch the most ineffective assembly line of your life where all the sandwiches pile up while all the employees do nothing and then they give you someone else’s sandwich with your toppings.And then also come here if you call telling them what happened because the website directs you to the store for any issues and they act like it’s your fault and pretend to comp your order to get you off the phone.
Excellent tasty sandwiches. Good service, it's my go to if I am in the area and want a sandwich.
Service à la clientèle exécrable. Personnel bête et qui agit comme si nous étions une nuisance dès notre entrée dans le restaurant. Employée qui s'est trompée dans la commande sans s'excuser.
Atmosphere: 4
Food: 4
Service: 1
Correct mais on peut trouver plus savoureux.